Mum's the Word Reviews & Testimonials

5 (161)

Google Reviews: 101


5
98%
4
2%
3
0%
2
0%
1
0%

100% of Google users would recommend Mum's the Word

  101 reviews
  5/5 average rating

  Showing 5 star reviews only  

Caroline Waldron

Caroline Waldron star-alt star-alt star-alt star-alt star-alt

"I have had the pleasure of knowing Emma for over two years now and she has proved to be a great support for me when I have needed some advice or during my job hunting times. My current position of two years and a new one that I start next year are both from Mums the Word. I find Emma to be honest, fair and very professional in all aspects of her work. I am s..." Read more

4 years ago

Google review

emma colabella

emma colabella star-alt star-alt star-alt star-alt star-alt

"If you looking to either find a job or advertise one, your first port of call for Gloucestershire should be Laura... Having rarely used an agenc in the past, Laura has now set a very high bar for any future expectations .. She has always been extremely professional and responsive, but at the same time friendly with great communication skills, every step of t..." Read more

4 years ago

Google review

Larry Ram

Larry Ram star-alt star-alt star-alt star-alt star-alt

"We’ve now engaged Emma on two occasions to find us a nanny. She is always very responsive and you can have a frank conversation about whether each candidate is right for you. Definitely recommended."

4 years ago

Google review

Jennifer Carter

Jennifer Carter star-alt star-alt star-alt star-alt star-alt

"Great experience with Kristy. She is such a hard worker, I was really impressed. I was looking for help with my children with a couple of agencies and Kristy's hard work, and flexible and open communication, really won her the contract."

4 years ago

Google review

Teresa Breakspear

Teresa Breakspear star-alt star-alt star-alt star-alt star-alt

"Emma is a kind, considerate lady who has always listened to my requirements with regards to employment, and then tried to fulfill these requirements. At times when I have been unsure of what I am able to offer she has remained calm and patient. Just started a great job through Emma! Absolutely recommend."

4 years ago

Google review

Rachel Janine

Rachel Janine star-alt star-alt star-alt star-alt star-alt

"Fantastic service. Kristy was really responsive, helpful, and helped solve our nanny vacancy within just a few short weeks. We had been searching for a while so I'm very grateful."

4 years ago

Google review

Rebecca Fennell

Rebecca Fennell star-alt star-alt star-alt star-alt star-alt

"I cannot recommend Kristy highly enough; not only is she a really lovely person but she is also super efficient and has helped me find placements with lovely families really quickly. Whether you are a nanny looking for work or someone looking for a nanny, Kristy is the girl for you!"

4 years ago

Google review

Julia Hosker

Julia Hosker star-alt star-alt star-alt star-alt star-alt

"Laura was really helpful when I was looking for a job in south wales. She kept in touch before during and after I got my job through her."

4 years ago

Google review

Patti Good

Patti Good star-alt star-alt star-alt star-alt star-alt

"Really efficient and helpful. Thank you"

5 days ago

Google review

Sivanadian Mani-Babu

Sivanadian Mani-Babu star-alt star-alt star-alt star-alt star-alt

"Sophie was very helpful in advertising and looking for a nanny for us. She was able to identify different candidates quickly. We decided to choose a nanny from alternative agency. However, Sophie was very friendly, professional and helpful."

6 days ago

Google review

Olivia Hughes

Olivia Hughes star-alt star-alt star-alt star-alt star-alt

"Laura was so great at finding the perfect role for me, She helped me navigate changing careers to get into nannying and was very helpful with any questions I had. I Couldn’t thank her enough"

7 days ago

Google review

Sarah Shipman

Sarah Shipman star-alt star-alt star-alt star-alt star-alt

"Emma was wonderful, so helpful and lovely through the whole whole process and helped me to land my first nannying job!"

9 days ago

Google review

Vanessa Westwell

Vanessa Westwell star-alt star-alt star-alt star-alt star-alt

"Sophie was polite, friendly, professional and delivered what I needed in superfast time. I am very happy to recommend her to you."

12 days ago

Google review

Nina Norton

Nina Norton star-alt star-alt star-alt star-alt star-alt

"I can’t thank Sophie enough for helping me find temporary work and a nanny job. She’s very helpful and you could see she did her best to match me with a family suitable for me. I definitely recommend her :)"

17 days ago

Google review

L Xue

L Xue star-alt star-alt star-alt star-alt star-alt

"A warm and responsible agency, highly recommended!"

19 days ago

Google review

B K

B K star-alt star-alt star-alt star-alt star-alt

"Recently registered with mums the word & i cannot recommend them enough. Sophie has been absolutely amazing, she’s made me feel so welcome to the agency & is always just a message away from any questions I have."

21 days ago

Google review

Catherine Pinnock

Catherine Pinnock star-alt star-alt star-alt star-alt star-alt

"Laura has been fantastic at communicating with me and keeping me up to date about training, roles and information. Laura placed me in a really suitable role which I’m very happy with. I wouldn’t hesitate to recommend her."

a month ago

Google review

Martin Weidner

Martin Weidner star-alt star-alt star-alt star-alt star-alt

"Emma was extremely helpful, friendly and efficient in finding a nanny for us. She responded to all our emails immediately throughout the whole process, sent us some great CV's and helped us to set up virtual meetings, which then let to in-person meetings that we organized ourselves. We strongly recommend!"

2 months ago

Google review

Ally Fletcher

Ally Fletcher star-alt star-alt star-alt star-alt star-alt

"I would highly recommend Mum's the word nanny agency and most importantly Emma! Truly amazing,from start to finish. Support, advise, encouragement, confidence boosted,reassured, through the whole process. Truly fabulous."

2 months ago

Google review

Jacqui

Jacqui star-alt star-alt star-alt star-alt star-alt

"Laura was very helpful in finding me a job. She always replied to all of my questions and requests. I would absolutely recommend Laura and will be returning in the future if I’m looking again. Thank you."

2 months ago

Google review

Leanna Howell

Leanna Howell star-alt star-alt star-alt star-alt star-alt

"Laura is extremely lovely and super easy to talk to. She is great at communicating and finding roles to suit. I would absolutely recommend."

2 months ago

Google review

Erica

Erica star-alt star-alt star-alt star-alt star-alt

"When I was relocating Laura found the right role for me and I had an offer in place within 2 weeks. Very professional with great communication. Matched me well with the right family for me."

6 months ago

Google review

Shannon

Shannon star-alt star-alt star-alt star-alt star-alt

"Laura is just excellent, she has placed me in lots of amazing positions with wonderful families. Laura is always there at the end of the phone. I have recommended her to many friends! Thanks Laura"

6 months ago

Google review

Donna Griffin

Donna Griffin star-alt star-alt star-alt star-alt star-alt

"It's always a pleasure speaking with Laura at Gloucestershire Mum's the Word when looking for the next lovely family to join. Laura is super friendly and really cares about finding the right fit for both the family and the nanny. Quick to reply to any questions and organise communications between both parties."

6 months ago

Google review

Eva F

Eva F star-alt star-alt star-alt star-alt star-alt

"I reached out to Emma as someone recommended Mums the Word to me. I was worried as sadly my role ended and before Xmas I thought won’t be able to find anything. I phoned Emma and she kindly reassured me that something will come up. Not long after she has sent me a role near my home a lovely family. After the interview they have offered me the job. :)So than..." Read more

6 months ago

Google review