G2 
79 reviews
4.7/5 average rating
Verified User in Civil Engineering
Verified User in Government Administration
"Outstanding Customer Service with All products I currently use. — Describe the project or task Magna5 helped with: Initially we put in Managed routers and switches with redundant Internet lines. We then Began using managed server backups with CommVault. We then moved to sentinelOne Cybersecurity Monitoring. we are now in the process of moving our..." Read more
3 years ago
Russ F.
"Awesome Company. — Describe the project or task Magna5 helped with: This company has been our network monitoring and help desk company for almost 10 years. — What do you like best about Magna5? The knowledge they have as a group is a huge asset to finding solutions to issues. — What do you dislike about Magna5? Since they h..." Read more
3 years ago
Wendy S.
"Magna5 is one source for all your IT needs. — Describe the project or task Magna5 helped with: Prior to me having this position, Magna5 helped with moving our physical servers off site and monitors all of them. — What do you like best about Magna5? That I typically get the same several employees to help so I get to know them better...." Read more
3 years ago
Verified User in Government Administration
". — Describe the project or task Magna5 helped with:Initially we put in Managed routers and switches with redundant Internet lines. We then Began using managed server backups with CommVault. We then moved to sentinelOne Cybersecurity Monitoring. we are now in the process of moving our servers to the Magna5 cloud — What do you like be..." Read more
3 years ago
Wendy S.
". — Describe the project or task Magna5 helped with:Prior to me having this position, Magna5 helped with moving our physical servers off site and monitors all of them. — What do you like best about Magna5?That I typically get the same several employees to help so I get to know them better. — What do you dislike about Mag..." Read more
3 years ago
Russ F.
". — Describe the project or task Magna5 helped with:This company has been our network monitoring and help desk company for almost 10 years. — What do you like best about Magna5?The knowledge they have as a group is a huge asset to finding solutions to issues. — What do you dislike about Magna5?Since they have become bigg..." Read more
3 years ago
Verified User in ServicesInformation
"Current client of Magna5. — Describe the project or task Magna5 helped with: Our company has contracted Magna5 to host our database. — What do you like best about Magna5? Customer Service attentiveness has been excellent. — What do you dislike about Magna5? We have not come across anything that we dislike. — What prob..." Read more
3 years ago
Verified User in ServicesInformation
". — Describe the project or task Magna5 helped with:Our company has contracted Magna5 to host our database. — What do you like best about Magna5?Customer Service attentiveness has been excellent. — What do you dislike about Magna5?We have not come across anything that we dislike. — What problems is Magna5 so..." Read more
3 years ago
Verified User in Hospital & Health Care
"Great company for managed services. — Describe the project or task Magna5 helped with: We have used Magna5 to help with several projects, both in the past and currently. On an ongoing basis, we are using them for after hours helpdesk support to supplement our small IT team. We are also using Magna5 to manage our file server backups using Commvau..." Read more
3 years ago
Verified User in Hospital & Health Care
". — Describe the project or task Magna5 helped with:We have used Magna5 to help with several projects, both in the past and currently. On an ongoing basis, we are using them for after hours helpdesk support to supplement our small IT team. We are also using Magna5 to manage our file server backups using CommvaultOn a one-off basis, we are using..." Read more
3 years ago
Verified User in Technology and ServicesInformation
"Using Magna5's IT service for offices in US. — Describe the project or task Magna5 helped with: Magna5 supported us in 3 offices in the US for installing working stations, fixing cables and more. The service was on time, with the expected results. — What do you like best about Magna5? The transparecy of the availability, times and supp..." Read more
3 years ago
Verified User in Technology and ServicesInformation
". — Describe the project or task Magna5 helped with:Magna5 supported us in 3 offices in the US for installing working stations, fixing cables and more. The service was on time, with the expected results. — What do you like best about Magna5?The transparecy of the availability, times and support abilities. — What do you d..." Read more
3 years ago
Aaron C.
"Magna5 Review. — Describe the project or task Magna5 helped with: Magna5 has been our telecommunications company for many many years now. They always available to help rectify any situation and their teams are always professional. — What do you like best about Magna5? One complete bill for internet and telephone. — What do you d..." Read more
4 years ago
Sue S.
"Magna5 is one of my most trusted vendor. This is only area of my business I can't control. — Describe the project or task Magna5 helped with: When I first came to Magna5, I was using a vendor that didn't know how to service my company. It was so frustrating and probably the most stressful time for me in my business. Justin and DaShawn stepped i..." Read more
4 years ago
Tyler C.
"Magna5's Telephony Solutions Have Helped us During the Pandemic. — Describe the project or task Magna5 helped with: We have used Magna5's VOIP solutions for distributed workers and our offices for the past few years. The security and convenience of the platform have been key for us, but during the pandemic became all the more important. Rather th..." Read more
4 years ago
Keith M.
"Magna 5 Review - Weight Loss Direct / NutriMost Doctors. — Describe the project or task Magna5 helped with: We have engaged Magna 5 for a myriad of projects. I completely trust their engineers with the security and maintenance of my company's network infrastructure. They manage our licenses for our appliances, patch our servers and perform on-site..." Read more
4 years ago
Ben K.
"Comprehensive Managed IT Solution. — Describe the project or task Magna5 helped with: We utilize Magna5 for network services across all our offices. — What do you like best about Magna5? Their cloud network solution has made managing our networks a breeze while adding security and layers of protection. — What do you dislike about..." Read more
4 years ago
Eli H.
"Solid Long Term Partner In Non Profit Space. — Describe the project or task Magna5 helped with: Magna 5 provides Tier 1 end user support for a worldwide organization comprised of 700 end users in every time zone. They remediate tier one issues and refer Tier 2, and Tier 3 to organization IT staff. — What do you like best about Magna5?..." Read more
4 years ago
Verified User in Computer Software
"Magna5 has a wide variety of flexible cloud solutions that has helped our business scale effectively. — Describe the project or task Magna5 helped with: Magna5 is our ISP, and helped us design, implement, configure, and maintain our office network. Through Magna5 we were able to bundle our hardware, license, and support costs to scale smoothly fr..." Read more
4 years ago
Levi T.
"Consistent, high-quality service that is bar none. — Describe the project or task Magna5 helped with: Being a small technology department, we regularly utilize Magna5 for our more technical projects that often deal with our network configuration and firewalls. We have utilized Magna5's expertise through VOIP phone system rollouts, network infrast..." Read more
4 years ago
Andrew K.
"Long time partner. — Describe the project or task Magna5 helped with: \ We have done multiple hardware monitoring projects. Magna5 readily worked with us at CAI customers to do monitoring of customer infrastructure. This infrastructure was combines of both virtual machines and the hardware. We also had Magna5 monitor the customer infrastructure..." Read more
4 years ago
Greg R.
"IT Support. — Describe the project or task Magna5 helped with: Lost printer communication with our workstations. Intermittent issue that seems to come and go. — What do you like best about Magna5? The IT team did not quit trying to resolve the issue. They got our Point Of Sale company involved also to resolve the issues. — What d..." Read more
4 years ago
Verified User in Financial Services
"Managing Partner. — Describe the project or task Magna5 helped with: They provide Help Desk resources to all of our Team Members and also monitoring services. — What do you like best about Magna5? Regarding the help desk services, they are staffed 24/7 and are very helpful. They make every effort to resolve any issues. The monitoring..." Read more
4 years ago
Brad L.
"Great support and always there when we need them. They watch out for our systems. — Describe the project or task Magna5 helped with: Magna5 hosts and monitors our server environment and backups. We are alerted every time there is an issue with a servers or our network. They assist and see the issue to completion every time. If a backup fails they..." Read more
4 years ago
"Keep Small Business Running Moe Easily. — Describe the project or task Magna5 helped with: Cyber Security Attack Help Desk Software license renewal network monitoring — What do you like best about Magna5? 24/7 access to support resources when a problem occurs, because most issues occur outside of normal business hours. — What do..." Read more
3 years ago