G2 
79 reviews
4.7/5 average rating
Kevin S.
Kevin S.
". — What do you like best about Magna5?I like the depth of knowledge about the products we have them assist in supporting. — What do you dislike about Magna5?Honestly, there really aren't any downsides to using Magna5. I didn't care for some of the contract language. — Recommendations to others considering Magna5:Talk t..." Read more
8 months ago
Verified User in Manufacturing
". — What do you like best about Magna5?Very responsive and are sure to meet the requirements of my project or resolve my issue to my expectations. — What do you dislike about Magna5?Planning seems to be lacking. Need more clarity around the scope of the project. — Recommendations to others considering Magna5:Great compa..." Read more
a year ago
Verified User in Technology and ServicesInformation
". — What do you like best about Magna5?The backup team at Magna5 is always quick to repond and very knowldegeable of our setup and requirements. — What do you dislike about Magna5?No significant downsides to using Magna5. All of the team memebrs I work with a re accessible, knowadgeable and easy to get along with. — Rec..." Read more
a year ago
Jeff C.
". — What do you like best about Magna5?The knowledge of their technicians, responsiveness, advice and proposed solutions have always been "spot-on". Whether it be their managed services, monitoring, troubleshooting, configuration, procurement, licensing, etc., our dealings have been great experiences. — What do you dislike about Magn..." Read more
a year ago
Jeff C.
". — What do you like best about Magna5?The knowledge of their technicians, responsiveness, advice and proposed solutions have always been "spot-on". Whether it be their managed services, monitoring, troubleshooting, configuration, procurement, licensing, etc., our dealings have been great experiences. — What do you dislike about Magn..." Read more
a year ago
Verified User in Technology and ServicesInformation
". — What do you like best about Magna5?The backup team at Magna5 is always quick to repond and very knowldegeable of our setup and requirements. — What do you dislike about Magna5?No significant downsides to using Magna5. All of the team memebrs I work with a re accessible, knowadgeable and easy to get along with. — Rec..." Read more
a year ago
Verified User in Manufacturing
". — What do you like best about Magna5?Very responsive and are sure to meet the requirements of my project or resolve my issue to my expectations. — What do you dislike about Magna5?Planning seems to be lacking. Need more clarity around the scope of the project. — Recommendations to others considering Magna5:Great compa..." Read more
a year ago
Verified User in Financial Services
". — Describe the project or task Magna5 helped with:They manage our network and our network security — What do you like best about Magna5?Their consistently exceptional performance and attention to detail. They are also a great resource for helping me research and decide on our next strategic network move will be. — Wha..." Read more
a year ago
Verified User in Financial Services
". — Describe the project or task Magna5 helped with:They manage our network and our network security — What do you like best about Magna5?Their consistently exceptional performance and attention to detail. They are also a great resource for helping me research and decide on our next strategic network move will be. — Wha..." Read more
a year ago
Ross C.
". — What do you like best about Magna5?A shaded generality is thrown around the IT community when it comes to MSP's - and Magna 5 breaks that stereotype with aplomb. Solid and reliable account manager, impressive tier 3 systems support, and a tier 1 unit that I honestly have no inhibition to send my staff to for support. — What do y..." Read more
a year ago
Ross C.
". — What do you like best about Magna5?A shaded generality is thrown around the IT community when it comes to MSP's - and Magna 5 breaks that stereotype with aplomb. Solid and reliable account manager, impressive tier 3 systems support, and a tier 1 unit that I honestly have no inhibition to send my staff to for support. — What do y..." Read more
a year ago
Verified User in Architecture & Planning
". — Describe the project or task Magna5 helped with:We have had to decommission a handful of computers in the last few weeks. Magna was there to help get my employees back up and running again on their new machines. — What do you like best about Magna5?They are very thourough and always make sure you have been taken care of. —..." Read more
2 years ago
Verified User in Architecture & Planning
". — Describe the project or task Magna5 helped with:We have had to decommission a handful of computers in the last few weeks. Magna was there to help get my employees back up and running again on their new machines. — What do you like best about Magna5?They are very thourough and always make sure you have been taken care of. —..." Read more
2 years ago
Verified User in Civil Engineering
"24/7 Access Matters. — Describe the project or task Magna5 helped with: Cyber Security Attack Help Desk Software license renewal network monitoring — What do you like best about Magna5? 24/7 access to support resources when a problem occurs, because most issues occur outside of normal business hours. — What do you dislike about M..." Read more
2 years ago
Verified User in Civil Engineering
". — Describe the project or task Magna5 helped with:Cyber Security Attack Help Desk Software license renewal network monitoring — What do you like best about Magna5?24/7 access to support resources when a problem occurs, because most issues occur outside of normal business hours. — What do you dislike about Magna5?The an..." Read more
2 years ago
Garreth C.
"Good Service and Value. — What do you like best about Magna5? They are quick to respond to queries, they provide good service for the money; they are easy to work with. — What do you dislike about Magna5? Nothing. At this time we've had no issues. — Recommendations to others considering Magna5: They are a good vendor to us..." Read more
2 years ago
Garreth C.
". — What do you like best about Magna5?They are quick to respond to queries, they provide good service for the money; they are easy to work with. — What do you dislike about Magna5?Nothing. At this time we've had no issues. — Recommendations to others considering Magna5:They are a good vendor to use; haven't had any iss..." Read more
2 years ago
Verified User in Government Administration
"Came in on short notice and helped get control of system. — What do you like best about Magna5? Our on site representative has become part of our team and has become "one of us"; staff is very comfortable going to him with issues. — What do you dislike about Magna5? Cost seems a bit steep, but so far we have gotten value for our dollar..." Read more
2 years ago
Lori R.
"Overall good experience with Magna5. — What do you like best about Magna5? I love the support portal. I can look at all my outstanding tickets and update or close them when a problem has been resolved. Very easy to use. — What do you dislike about Magna5? Sometimes being in a different time zone with techs. Getting our tickets sched..." Read more
2 years ago
Jeff C.
"The Charlotte Magna5 (fromerly Stablenet) out-performs and delivers the best services and solutions. — What do you like best about Magna5? The knowledge of their technicians, responsiveness, advice and proposed solutions have always been "spot-on". Whether it be their managed services, monitoring, troubleshooting, configuration, procurement, licen..." Read more
2 years ago
Verified User in Construction
"3rd Party IT support. — What do you like best about Magna5? Thier helpdesk process is easy to use, and staff are knowledgeable. Magna5 does a great job of explaining technical processes/environments to non technical users. — What do you dislike about Magna5? I would like to see more recommendations from their team on new tech or soluti..." Read more
2 years ago
Verified User in Construction
". — What do you like best about Magna5?Thier helpdesk process is easy to use, and staff are knowledgeable. Magna5 does a great job of explaining technical processes/environments to non technical users. — What do you dislike about Magna5?I would like to see more recommendations from their team on new tech or solutions that would help..." Read more
2 years ago
Lori R.
". — What do you like best about Magna5?I love the support portal. I can look at all my outstanding tickets and update or close them when a problem has been resolved. Very easy to use. — What do you dislike about Magna5?Sometimes being in a different time zone with techs. Getting our tickets scheduled with the correct time. —..." Read more
2 years ago
Verified User in Government Administration
". — What do you like best about Magna5?Our on site representative has become part of our team and has become "one of us"; staff is very comfortable going to him with issues. — What do you dislike about Magna5?Cost seems a bit steep, but so far we have gotten value for our dollar. — Recommendations to others considering M..." Read more
2 years ago
". — What do you like best about Magna5?I like the depth of knowledge about the products we have them assist in supporting. — What do you dislike about Magna5?Honestly, there really aren't any downsides to using Magna5. I didn't care for some of the contract language. — Recommendations to others considering Magna5:Talk t..." Read more
8 months ago