G2 
54 reviews
4.8/5 average rating
Kevin S.
Verified User in Manufacturing
". — What do you like best about Magna5?Very responsive and are sure to meet the requirements of my project or resolve my issue to my expectations. — What do you dislike about Magna5?Planning seems to be lacking. Need more clarity around the scope of the project. — Recommendations to others considering Magna5:Great compa..." Read more
8 months ago
Verified User in Technology and ServicesInformation
". — What do you like best about Magna5?The backup team at Magna5 is always quick to repond and very knowldegeable of our setup and requirements. — What do you dislike about Magna5?No significant downsides to using Magna5. All of the team memebrs I work with a re accessible, knowadgeable and easy to get along with. — Rec..." Read more
8 months ago
Jeff C.
". — What do you like best about Magna5?The knowledge of their technicians, responsiveness, advice and proposed solutions have always been "spot-on". Whether it be their managed services, monitoring, troubleshooting, configuration, procurement, licensing, etc., our dealings have been great experiences. — What do you dislike about Magn..." Read more
8 months ago
Verified User in Financial Services
". — Describe the project or task Magna5 helped with:They manage our network and our network security — What do you like best about Magna5?Their consistently exceptional performance and attention to detail. They are also a great resource for helping me research and decide on our next strategic network move will be. — Wha..." Read more
8 months ago
Ross C.
". — What do you like best about Magna5?A shaded generality is thrown around the IT community when it comes to MSP's - and Magna 5 breaks that stereotype with aplomb. Solid and reliable account manager, impressive tier 3 systems support, and a tier 1 unit that I honestly have no inhibition to send my staff to for support. — What do y..." Read more
a year ago
Verified User in Architecture & Planning
". — Describe the project or task Magna5 helped with:We have had to decommission a handful of computers in the last few weeks. Magna was there to help get my employees back up and running again on their new machines. — What do you like best about Magna5?They are very thourough and always make sure you have been taken care of. —..." Read more
a year ago
Verified User in Civil Engineering
"24/7 Access Matters. — Describe the project or task Magna5 helped with: Cyber Security Attack Help Desk Software license renewal network monitoring — What do you like best about Magna5? 24/7 access to support resources when a problem occurs, because most issues occur outside of normal business hours. — What do you dislike about M..." Read more
a year ago
Garreth C.
"Good Service and Value. — What do you like best about Magna5? They are quick to respond to queries, they provide good service for the money; they are easy to work with. — What do you dislike about Magna5? Nothing. At this time we've had no issues. — Recommendations to others considering Magna5: They are a good vendor to us..." Read more
a year ago
Jeff C.
"The Charlotte Magna5 (fromerly Stablenet) out-performs and delivers the best services and solutions. — What do you like best about Magna5? The knowledge of their technicians, responsiveness, advice and proposed solutions have always been "spot-on". Whether it be their managed services, monitoring, troubleshooting, configuration, procurement, licen..." Read more
a year ago
Verified User in Construction
"3rd Party IT support. — What do you like best about Magna5? Thier helpdesk process is easy to use, and staff are knowledgeable. Magna5 does a great job of explaining technical processes/environments to non technical users. — What do you dislike about Magna5? I would like to see more recommendations from their team on new tech or soluti..." Read more
a year ago
Lori R.
"Overall good experience with Magna5. — What do you like best about Magna5? I love the support portal. I can look at all my outstanding tickets and update or close them when a problem has been resolved. Very easy to use. — What do you dislike about Magna5? Sometimes being in a different time zone with techs. Getting our tickets sched..." Read more
a year ago
Verified User in Government Administration
"Came in on short notice and helped get control of system. — What do you like best about Magna5? Our on site representative has become part of our team and has become "one of us"; staff is very comfortable going to him with issues. — What do you dislike about Magna5? Cost seems a bit steep, but so far we have gotten value for our dollar..." Read more
a year ago
Verified User in Architecture & Planning
"Magna 5 has been very responsive to our needs. — Describe the project or task Magna5 helped with: We have had to decommission a handful of computers in the last few weeks. Magna was there to help get my employees back up and running again on their new machines. — What do you like best about Magna5? They are very thourough and always m..." Read more
a year ago
Verified User in Financial Services
"Exceptional Service. — Describe the project or task Magna5 helped with: They manage our network and our network security — What do you like best about Magna5? Their consistently exceptional performance and attention to detail. They are also a great resource for helping me research and decide on our next strategic network move will be...." Read more
2 years ago
Eric S.
"Switching to Magna5. — Describe the project or task Magna5 helped with: Switching to a new IT service provider — What do you like best about Magna5? Response times, thoroughness and completeness in responses, detailed information that they gather and share for reporting, assistance with understanding a problem before providing the solu..." Read more
2 years ago
Susan V.
"Excellent solutions, service & support. — Describe the project or task Magna5 helped with: We have utilized Magna5 for several years for: server and environment builds, hosting & monitoring, hosting our Office 365 environment, providing/configuring additional security services like MFA and Microsoft Defender and supplemental helpdesk support. ..." Read more
2 years ago
Verified User in Civil Engineering
"Keep Small Business Running Moe Easily. — Describe the project or task Magna5 helped with: Cyber Security Attack Help Desk Software license renewal network monitoring — What do you like best about Magna5? 24/7 access to support resources when a problem occurs, because most issues occur outside of normal business hours. — What do..." Read more
2 years ago
Verified User in Government Administration
"Outstanding Customer Service with All products I currently use. — Describe the project or task Magna5 helped with: Initially we put in Managed routers and switches with redundant Internet lines. We then Began using managed server backups with CommVault. We then moved to sentinelOne Cybersecurity Monitoring. we are now in the process of moving our..." Read more
2 years ago
Russ F.
"Awesome Company. — Describe the project or task Magna5 helped with: This company has been our network monitoring and help desk company for almost 10 years. — What do you like best about Magna5? The knowledge they have as a group is a huge asset to finding solutions to issues. — What do you dislike about Magna5? Since they h..." Read more
2 years ago
Wendy S.
"Magna5 is one source for all your IT needs. — Describe the project or task Magna5 helped with: Prior to me having this position, Magna5 helped with moving our physical servers off site and monitors all of them. — What do you like best about Magna5? That I typically get the same several employees to help so I get to know them better...." Read more
2 years ago
Verified User in Non-Profit Organization Management
"Good people, average service. — Describe the project or task Magna5 helped with: Our MSP. Internet service, desktop security, Active Directory management, file storage and backup. Our most recent major project was upgrading our server licenses and moving to a different storage and backup configuration. — What do you like best about Magna5?..." Read more
2 years ago
Verified User in ServicesInformation
"Current client of Magna5. — Describe the project or task Magna5 helped with: Our company has contracted Magna5 to host our database. — What do you like best about Magna5? Customer Service attentiveness has been excellent. — What do you dislike about Magna5? We have not come across anything that we dislike. — What prob..." Read more
2 years ago
Teri H.
"The majority of the techs are awesome and we love DaShawn and Ken B! — Describe the project or task Magna5 helped with: They house our accounting software and support us now that we all work from home as well. Most of the time the response time is fast and the issue is resolved in a very timely manner. — What do you like best about Magna5?..." Read more
2 years ago
Verified User in Hospital & Health Care
"Great company for managed services. — Describe the project or task Magna5 helped with: We have used Magna5 to help with several projects, both in the past and currently. On an ongoing basis, we are using them for after hours helpdesk support to supplement our small IT team. We are also using Magna5 to manage our file server backups using Commvau..." Read more
3 years ago
". — What do you like best about Magna5?I like the depth of knowledge about the products we have them assist in supporting. — What do you dislike about Magna5?Honestly, there really aren't any downsides to using Magna5. I didn't care for some of the contract language. — Recommendations to others considering Magna5:Talk t..." Read more
a month ago