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Google David Segal Verified customer
Segal
Evelyn Eva
"Very Good Service very fast in doing the reports."
7 years ago
Google review
John K Clark
"Very professional and helpful. Would definitely use your services again"
7 years ago
Google review
Jim Hewlett Verified customer
Thomas Cook’s Memorial Trust
"A thorough survey was done. The reason for 4 stars instead of 5 is that the booking was from 8.30 to 12 and they didn’t arrive till after 12. I had another appointment so my partner let them into the property instead."
15 days ago
Mr Charles Webb Verified customer
na
"The survey was fine and the report very detailed, but you did offer a ‘post-survey service’ which I’ve asked twice for a quote on - but, so far, I haven’t even had an acknowledgement of my request… This is such a poor contrast the survey."
a month ago
Jenny Marsh Verified customer
"Fantastic, friendly service. I would definitely recommend"
a month ago
Louisa Tong Verified customer
"Quick response - from quote to report is within 1 week. The quote breakdown and the report are accessible."
a month ago
SLJM Verified customer
"Swift to respond to website inquiry and to fix hiccups. Swift issuance of report. Good value. Some niggles (e.g. timing of visit was shifted at last minute with no notice, did not use correct phone number to contact prior to arrival)."
2 months ago
Levi Dixon Verified customer
"Quick turnaround, full comprehensive report provided and friendly service all around."
2 months ago
Brian Deighton Verified customer
"Excellent. Helpful, efficient with very quick appointment and report."
3 months ago
Laura Riley Verified customer
"Really good service, booked in an appointment and the report very quick back. Rated a 4 star as there was a bit of a hiccup in communication since the company didn't ring the vendors to book the appointment so no one was in when they came."
3 months ago
Anna Krivine Verified customer
6 Downs Road RTM Company Ltd
"Very smooth and well organised on the whole and good value for money - however I felt silly talking to an angry robot who hadn’t relayed our conversation to any human I subsequently spoke to"
4 months ago
James Ebel Verified customer
"Booked with our new property sellers by supernova no hassle on us at all, received quote online, very quick - unfortunately did not know more about bits that couldn’t be tested like unboarded loft stopping them from testing roof for example"
4 months ago
Helen Verified customer
"Great service – the surveyor was professional and efficient, and we were very grateful for the flexibility when we needed to reschedule at the last minute. Would recommend!"
4 months ago
Adrian Seabrook Verified customer
John D Wood & Co
"When you get to speak to a human the service is 5 stars but getting through the automated tel. system is painful, especially when you are just trying to follow up on an existing job."
5 months ago
Max Arthur Rush Verified customer
N/A
"Very helpful, trustworthy and prompt with the visit and delivery of the report. The inspector gave friendly and honest advice about the surveys (fire and asbestos for a flat sale) which was appropriate and realistic for a period building."
5 months ago
Pip Hodgson Verified customer
"The service was quick and friendly, but a little expensive for a residential property."
6 months ago
Sinead Verified customer
"Recommend by a friend to use SuperNova for our survey and it did not disappoint. I understand there are time frames on when results will be back but Ashley really helped us get these in quick to fit our issues we were facing!"
6 months ago
Richard Smith Verified customer
n/a
"A profesional and efficient services delivered in good time. A small error in the report was corrected by return of email on the same day."
6 months ago
Verity lees Verified customer
"Received messages asking me to pay when I already had but this was resolved when i phoned and they looked into it. Received the report when they said."
7 months ago
Antony Larkman Verified customer
R Larkman Ltd
"Very efficient and hassle free. Detailed reports arrived quickly."
7 months ago
Greg Robinson Verified customer
"We needed a Fire Risk assessment at short notice as part of our house selling process. Supernova were very accommodating and managed to organise an assessment and the report at very short notice, which was appreciated. Great communication:)"
8 months ago
Philip Craig Verified customer
"Very straightforward to arrange a survey and they arranged a time slot that was most convenient for me. The survey results were sent to me within a few days."
8 months ago
Sue Oldfield Verified customer
Rotherfield House Maintenance Association
"Booking was easy and the asbestos survey was carried out promptly but the address and details on the survey had to be corrected as they were wrong. The amended survey report was sent out promptly so I am happy to use them again."
8 months ago
Mark. Verified customer
"We were a bit disappointed with the booking process initially, however once over the blip, the surveyor was prompt and very professional. The survey report was factual and well presented. Thank you."
8 months ago
"The service provided was responsive, easy to work with, and the contractor very professional. It all could be more tailored to the customer - more specific time estimates and my space was very small but I paid full wack. 300 quid for 1m2!"
2 years ago