Paragon Reviews & Testimonials

5 (142)

Reviews: 142


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100% of customers would recommend Paragon

Paula Phillips

Paula Phillips star-alt star-alt star-alt star-alt star-alt

"Alex came out and did exactly what was quoted. He was also very quiet that my dog didn’t even notice he was outside! Excellent job. The pool looks awesome and we cannot wait to swim."

5 months ago

Google review

Arturo Santos-Martin

Arturo Santos-Martin star-alt star-alt star-alt star-alt star-alt

"What can be said other than stellar things about the Paragon team? Nothing, really. These guys are phenomenal. From the initial consultation, down to the completion of the job and post completion pool follow up and care, their service is top notch. The Paragon team was actually able to get us moved up in their schedule, and from their pool prep to pebble-tec..." Read more

6 months ago

Google review

Cindy Burgin

Cindy Burgin star-alt star-alt star-alt star-alt star-alt

"Great experience. Alex was very professional and did an excellent job cleaning our filter."

6 months ago

Google review

Sandra Lembck

Sandra Lembck star-alt star-alt star-alt star-alt star-alt

"Alex was fantastic! He came to inspect the filter and to evaluate replacing main drain cover. He couldn’t do the drain cover because the pool was cloudy so he explained the necessary steps to correct the issue. He took his time answering all my questions, walking me through the process. It was determined a new filter system would be the best option - he aga..." Read more

6 months ago

Google review

Marylou Johnson

Marylou Johnson star-alt star-alt star-alt star-alt star-alt

"If your looking for a excellent company this is it. I had a great experience with Alex very helpful and right to work repairing the pump. I would definitely used them again. Thanks for a fantastic job."

6 months ago

Google review

Don Hutzel

Don Hutzel star-alt star-alt star-alt star-alt star-alt

"Alex did a great job. He was quick, efficient, and competent. We appreciated Alex’s patience in answering all our questions. God work, Alex!"

6 months ago

Google review

Allen Jones

Allen Jones star-alt star-alt star-alt star-alt star-alt

"Just had Alex by to replace our pool pump and install a heater for the spa. Did an excellent job, even took time to explain operations of all components and set up app connectivity. 10/10 very satisfied with everything!"

6 months ago

Google review

Aimee

Aimee star-alt star-alt star-alt star-alt star-alt

"Fantastic company! Alex was our technician and he went above and beyond. Very professional and knowledgeable."

6 months ago

Google review

Wendy Norton

Wendy Norton star-alt star-alt star-alt star-alt star-alt

"Thanks Alex for helping us get our Aqualink up and running. My pool is back in business."

7 months ago

Google review

TJ Sparks

TJ Sparks star-alt star-alt star-alt star-alt star-alt

"They did an AMAZING job!!!"

7 months ago

Google review

christine webb

christine webb star-alt star-alt star-alt star-alt star-alt

"Excellent Pool Resurfacing Service by Paragon Pools We recently had our pool resurfaced by Paragon Pools, and we couldn't be happier with the results. The service was professional, timely, and stayed within budget, which is always a relief when undergoing home improvement projects. Eric, in particular, was awesome to work with. His attention to detail and c..." Read more

7 months ago

Google review

Joni Gardner

Joni Gardner star-alt star-alt star-alt star-alt star-alt

"Paragon Pools came out today to replace a dead pool pump. Alex and his assistant were prompt and courteous. They installed a new pump quickly and efficiently. It seems to be working fine ( just installed a few hours ago). The process was smooth & professional from my first call to Michelle, who got her guys out the next day to diagnose the problem & get me a..." Read more

7 months ago

Google review

John Dickey

John Dickey star-alt star-alt star-alt star-alt star-alt

"Alex was great! Came to fix a clogged skimmer and fished one of my kids toys out of the line. Will definitely use Paragon again"

7 months ago

Google review

Kristy Thomas

Kristy Thomas star-alt star-alt star-alt star-alt star-alt

"Awesome company to work with"

7 months ago

Google review

Craig Rath

Craig Rath star-alt star-alt star-alt star-alt star-alt

"Paragon Pools has taken great care of my pool for over 4 years. Pool Techs do great work cleaning the pool and making sure the equipment is working properly. When we had an issue with our paver pool deck I did not know who to call. Paragon recommended a company they work closely with and they did a great job repairing our pool deck faster than I expected for..." Read more

7 months ago

Google review

Michael Cochran

Michael Cochran star-alt star-alt star-alt star-alt star-alt

"After 20 years of staining the pool needed some work. Alex did a great job with the acid wash. Now the pool looks as good as new. Highly recommend Paragon."

8 months ago

Google review

Jennifer Allen

Jennifer Allen star-alt star-alt star-alt star-alt star-alt

"Paragon Pools did a great job refinishing my pool and deck. They communicated throughout the process and finished the project on time. I am also now using their pool service which has been great!"

8 months ago

Google review

Steve Newell

Steve Newell star-alt star-alt star-alt star-alt star-alt

"Exceeded expectations in aspects! Very professional and courteous. Thank you Alex, Michelle and Casey! Highly recommend the Paragon Pools team to anyone looking for remodel or service."

8 months ago

Google review

Jessica Westphal

Jessica Westphal star-alt star-alt star-alt star-alt star-alt

"Paragon Pools completed a resurfacing of my pool in the spring of 2023. Communication was top notch - we had a lot of rain that month and Paragon stayed in contact with me on any delays that were caused by the rain. They did such an excellent job on the resurfacing, I also had them replace some equipment and signed up for the weekly pool maintenance. A year..." Read more

8 months ago

Google review

TOM LANGENBACH

TOM LANGENBACH star-alt star-alt star-alt star-alt star-alt

"Weekly service. Very reliable, and a great job."

8 months ago

Google review

Supriya Kumar

Supriya Kumar star-alt star-alt star-alt star-alt star-alt

"Very satisfied with the pool service. Very professional, polite staff and very quick to respond. Highly recommend them to anyone in need of a pool service."

8 months ago

Google review

Vikki Huey

Vikki Huey star-alt star-alt star-alt star-alt star-alt

"Paragon Pools provides great service and our pool is always sparkling clean with chemicals balanced."

8 months ago

Google review

William

William star-alt star-alt star-alt star-alt star-alt

"Paragon team was a pleasure to work with. The team did a great job, our pool turned out amazing! We are going to continue using them for maintenance. Highly recommend!!"

8 months ago

Google review

prajith Menon

prajith Menon star-alt star-alt star-alt star-alt star-alt

"This company did an incredible job installing my pool water pump. When I initially reached out, I was unsure of where to begin, but they treated me with such care and expertise that I felt like family. Their professionalism, outstanding customer service, and top-notch work exceeded all of my expectations. I would give them a perfect 10/10 rating."

9 months ago

Google review

Hollie B

Hollie B star-alt star-alt star-alt star-alt star-alt

"Paragon Pools is the best pool service that I’ve found in Jacksonville. They always show up on schedule, clean the pool well, and proactively tell me if something needs a repair or replacement. I’d highly recommend them."

9 months ago

Google review