Paragon Reviews & Testimonials

5 (142)

Reviews: 142


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100% of customers would recommend Paragon

Lonnie Wilmoth

Lonnie Wilmoth star-alt star-alt star-alt star-alt star-alt

"It was a pleasure doing business with Paragon pools. I had a pool pump go bad on me right before going out of town. I reached out to Paragon pools for assistance and Casey immediately contacted me back, discussed several options for replacement, answered all the questions I had, and installed a new pump for me within within two days. So far so good. Thank yo..." Read more

4 years ago

Google review

Anthony Petito

Anthony Petito star-alt star-alt star-alt star-alt star-alt

"I had a very wonderful experience with Paragon pools as they resurfaced my pool of 14 years. They showed up on a regular basis did very excellent work, cleaned up the mess, and returned the pool and the water back to where it was. I now have a beautiful brand new pool. I would highly recommend Paragon pools for any of your pool needs as they are very respon..." Read more

4 years ago

Google review

Paul Dent

Paul Dent star-alt star-alt star-alt star-alt star-alt

"Paragon and Casey have provided great service for us over the past 5 years. Whenever there was an issue or equipment failure they would be out the same day or next day depending when it failed. After Hurricane Irma they were able to salvage the pool and get it up and running in a few days. Paragon Pools is a company that has been one of the best to work with..." Read more

4 years ago

Google review

Brent Handy

Brent Handy star-alt star-alt star-alt star-alt star-alt

"Exceptional customer service!"

5 years ago

Google review

John McCormack

John McCormack star-alt star-alt star-alt star-alt star-alt

"They got it done and no issues since then."

5 years ago

Google review

Mitzi Bryant

Mitzi Bryant star-alt star-alt star-alt star-alt star-alt

"Fantastic job refinishing my pool! I shopped around and was impressed with the professionalism the management and team that did the job. Thanks so much we are so happy! A++"

5 years ago

Google review

Debra M

Debra M star-alt star-alt star-alt star-alt star-alt

"Top notch experience! Do not hesitate to select Paragon Pools. Casey was always available to communicate, showed up on schedule and our project was completed on time. His pricing is competitive. We are very happy with our freshly updated pool and painted pool deck."

5 years ago

Google review

Charlotte Devier

Charlotte Devier star-alt star-alt star-alt star-alt star-alt

"The whole project when very efficiently. Paragon Pools showed up on when they said they would and took care of everything perfectly. Very little mess and all material cleared offsite when they were finished."

5 years ago

Google review

Jeff Provenzano

Jeff Provenzano star-alt star-alt star-alt star-alt star-alt

"Very professional and friendly. We truely enjoy them servicing our pool. It would be very hard to find a better pool service company in Jacksonville"

5 years ago

Google review

G G

G G star-alt star-alt star-alt star-alt star-alt

"Amazing from start to finish. Hands down the best contractor I have used. You will not be sorry you chose Casey and his team."

5 years ago

Google review

Nate Christman

Nate Christman star-alt star-alt star-alt star-alt star-alt

"We decided to go with an acid wash after having Casey out to quote a re-finish. Very happy with the results and the amount we were able to save by forgoing the refinishing project which he was honest enough to explain may not be necessary quite yet. The job was performed by a professional and cordial crew and Casey showed a very active interest in our sati..." Read more

5 years ago

Google review

Thomas Allen

Thomas Allen star-alt star-alt star-alt star-alt star-alt

"My pool pump burned out on a Saturday evening and I didn’t realize it until Sunday. Called Casey at Paragon Pools on Monday and he had it replaced by Tuesday afternoon! Amazing! I appreciate his efforts to answer all my questions and to fit us into his already full schedule for the week. I give them 5 Stars and highly recommend them."

5 years ago

Google review

Shelly Hineman

Shelly Hineman star-alt star-alt star-alt star-alt star-alt

"Paragon pools is wonderful! I previously used a different local pool company, and Paragon was the solution to my problems. They are consistent, timely, and they send you an update with a picture when your pool is taken care of. The price to quality is spot on, as they are well above the others! They've taken great care of my pool, through the hurricane threa..." Read more

5 years ago

Google review

karen gourley

karen gourley star-alt star-alt star-alt star-alt star-alt

"Paragon refinished my pool also retiled and changed the light. Casey was awesome every step of the way. From picking finishes and tile to updating me on the progress. I'm very happy with the finished product and love the look of my pool. Totally recommend paragon and Casey for all your pool needs."

5 years ago

Google review

The One

The One star-alt star-alt star-alt star-alt star-alt

"Quick work and sufficient! They were Excellent and was very professional with their work! Highly preferable! Awesome job and got my in-ground pool up and running in no time!"

5 years ago

Google review

Theresa Bowman

Theresa Bowman star-alt star-alt star-alt star-alt star-alt

"The pool needed desperate help. Casey and his crew did a great job cleaning our pool making it blue once again. If I knew what I know now, I should have called Paragon Pool a lot sooner."

5 years ago

Google review

Austin S

Austin S star-alt star-alt star-alt star-alt star-alt

"I would highly recommend Paragon Pools to any of my fellow Jacksonvillians looking for a reliable and professional pool service. Casey employs a very conscientious and courteous crew"

5 years ago

Google review

Cody Brannon

Cody Brannon star-alt star-alt star-alt star-alt star-alt

"Paragon Pools helped maintain a pool while I worked remotely. Very quick response and always provided pictures of the work being done, and of anything that needed to be fixed so I could see it myself before approving the work that was needed to be completed. Would HIGHLY recommend to anyone!"

5 years ago

Google review

Kristy A

Kristy A star-alt star-alt star-alt star-alt star-alt

"Casey has done an amazing job!!! We were having difficulty with our old pool guy being able to handle keeping it clear water. At best it was a blue / green and clear. When Paragon pools took over our pool was cleared up quickly and we haven’t seen it this crystal clear before. I cannot say enough about the quality and professionalism that Casey and his team..." Read more

5 years ago

Google review

Kimberly

Kimberly star-alt star-alt star-alt star-alt star-alt

"Paragon did an awesome job getting all of the terrible stains out of our pool with an acid wash. All of the guys were great workers and we are very happy with our sparkly clean pool!"

6 years ago

Google review

Angel Coffey

Angel Coffey star-alt star-alt star-alt star-alt star-alt

"We hired Paragon Pools to acid wash our pool and so glad that we did. They restored our pool’s finish and it looks brand new. Everyone that we encountered during the process was very professional."

6 years ago

Google review

Susan Emanuel

Susan Emanuel star-alt star-alt star-alt star-alt star-alt

"I moved here to Jacksonville and I needed to have my pool resurfaced. Paragon Pools was recommended to me by Leslie’s pools. I am so glade I went with these people. They gave me an estimate and held to that price. They called to make sure they could come and were here when they said they would be. All I did was sit and watch Everyone involved was profession..." Read more

6 years ago

Google review

Michele Ebey

Michele Ebey star-alt star-alt star-alt star-alt star-alt

"He's remodeled 2 pools for friends and is very thorough. Gorgeous work!! He's on time and has a good crew. The pools look perfect."

6 years ago

Google review

Jean-Eudes Bosse

Jean-Eudes Bosse star-alt star-alt star-alt star-alt star-alt

"Casey Handy and his crew did a great job refinishing my pool three years ago and his team has been cleaning and maintaining it since them. Casey is very knowledgeable and responds quickly to any problems, such as installing a new water pump. My pool is always clean and sparkling."

6 years ago

Google review

Vickie Nichols

Vickie Nichols star-alt star-alt star-alt star-alt star-alt

"I am very happy that I chose Paragon Pools to resurface my pool. When they started the job they didn't leave in the middle and start another. They finished completely before moving to the next job. They are very courteous and kept the area around the pool clean. I am happy to now have them clean my pool on a weekly basis. I would recommend this company..." Read more

6 years ago

Google review