Brendan Verified customer
Ibrahim Alhassan I Alhefdhi Verified customer
"Very useful content"
9 days ago
Mark Salazar Verified customer
Founder, Mark Salazar LLC
"I was extremely impressed with PassionIT's ITIL training. The downloadable materials were clear, practical, and designed to reinforce learning through effective knowledge retention techniques. I passed the ITIL 5 exam. Thank you Passion IT"
16 days ago
Joseph Keffas Verified customer
Founder, Keff Technologies Inc.
"Great training put together concisely and insightful!"
22 days ago
Michelle Flores Verified customer
Helpdesk Admin, Imaginet International Inc
"Had a great experience with Passion IT Group when I took my ITIL exam! The process was smooth and hassle-free, and the team was very accommodating and helpful. Highly recommended!"
a month ago
KS Verified customer
Systems Admin and Developer, LAUSD
"Thanks for the course it was helpful. Sample test similar to real time ITIL test will also help a lot. Thanks again"
a month ago
Dewayne Grays Verified customer
IT Support Specialist, iSuiteLLC
"Excellent"
2 months ago
Dustin Anderson Verified customer
PM/KM Manager, PM Solutions, LLC
"The course provided a lot of information in two days but still requires self-study before taking the exam (according to the instructor). Would have liked more exercises to elicit participation during the two-days."
2 months ago
KS Verified customer
Senior Developer, US Federal
"Course content is really nice and pace of delivery is for all. Thoroughly explained slides help a lot. Explanation is very clear and to the point. demo of examples using AI generated video will help IT folks understand even better"
6 months ago
John
"CDS Videos. Just given my quick test and moving around to different spots in the video this is so much better! Thank you for the fast response and lightning quick resolution. Now I'm more excited to get home tonight and continue my studying."
7 months ago
Collin Loppnow
"I want to add that I appreciate the rapport and enthusiasm Scott Todd and Chris Ward demonstrate in the videos. It's nice to have my own interest reflected in the material. I tend to match the 'energy' of the people around me, so that's also very helpful in keeping me focused. Thanks,"
7 months ago
Franco Briones
"Hi PassionIT team, I recently had the pleasure of working with Bryce Eason from Passion IT, and I can’t say enough about the fantastic support he provided! Bryce went above and beyond to assist me in securing my exam voucher for the ITIL 4 Foundation exam. Not only did he handle that process smoothly, but he also took the time to include extra details I didn..." Read more
7 months ago
Sean Becks
"Thank you, Bryce - you have been so helpful throughout my study. It is very much appreciated and a reason why I will return to yourselves for all of my future self-development."
7 months ago
Lakshmi Sadasiv
"Passed with 100% I passed my exam with 40/40. The training was helpful; I have been in IT a long time but those specific test strategies made the score what it was. My execution was as follows: I went through all 40 questions and answered what I thought was best. Then, I went back to the beginning and read every answer and made myself figure out which answer..." Read more
7 months ago
Anthony Brady Verified customer
"Passed on the 1st try! I was thrilled to pass on the 1st try! 😊 @ Hillary, thank you for hosting the training class. It was engaging and well thought out. Both , the training session, and the exam itself were conducted professionally and covered a lot of material. I wouldn’t change anything to be honest."
7 months ago
Eylin Fernandez Verified customer
IT Director, City of Doral
"We are doing an on-site training for our entire IT department. Our instructor, Chris Ward, is amazing. He makes the classes really interesting and keeps us engaged all the time. There is a lot of content to cover, but everything was well explained, and I liked the fact that the training is focused on teaching us all the concepts and not just information to h..." Read more
7 months ago
Rainel Sanchez Verified customer
IT Security Manager, City of Doral
"The ITIL training was excellent. The trainer was knowledgeable, engaging, and explained complex concepts clearly, making the material easy to understand and apply."
7 months ago
Kyle Abraham Verified customer
Assistant IT Director, City of Doral
"Chris Ward delivered an excellent ITIL 4 Foundation training experience. His deep knowledge of ITIL principles, combined with real-world examples and practical insights, made complex concepts easy to understand and highly relevant to our day-to-day operations. He maintained an engaging and inclusive learning environment, encouraged thoughtful discussion, and..." Read more
7 months ago
Alexis Pena Verified customer
GIS Developer, City of Doral
"Wonderful instructor, very patient and understandable."
7 months ago
Daniel Alvarez Verified customer
Business Analyst, City of Doral
"I had an amazing experience in the ITIL 4 Foundation class last week. Chris Ward was an amazing instructor and went above and beyond to make sure we understood the course material. He was by far the best instructor I have ever had. I look forward to continuing learning and acquiring more certificates."
7 months ago
Samuel Uribe Verified customer
AV Technician, City of Doral
"Chris Ward was a great teacher who had a lot of patience. I would definitely love to take another course with him again."
7 months ago
Eric Garcia Verified customer
IT Security Analyst, City of Doral
"This was a great training with really good information."
7 months ago
Anthony Johnson Verified customer
"Outstanding experience. My instructor was passionate and answered all my questions. He made it easy to learn."
7 months ago
Samantha Whitaker Verified customer
DSS
"Easy to watch and follow. Great examples and explanations. Support helped fix an issue as well and communicated quickly with updates."
8 months ago
"Very engaging course that does a great job of explaining the material and practical application of it."
6 days ago