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77 reviews
4.1/5 average rating
Amy K.
San Diego, CA
Amy K.
San Diego, CA
"Javier Payan and the team were AWESOME. They re-tiled, new cooping around the pool and did a repair on the spa. Very happy with my job. I would highly recommend them. Even after the repair there was a pump issue and they were on it with EXELLENT customer service via the phone and at the house. His team of in house folks are top drawer."
9 months ago
Araceli G.
Chula Vista, CA
"Big shout out to Payan Pool Service, the owner Javier Payan and his team. Payan Pool Service is an awesome company. They just completed our pool/spa project. They were professional, trustworthy, easy to work with and excellent communicators. Their price was very competitive and included items in their basic pool cost that were "additional" with other compani..." Read more
a year ago
Debbie M.
San Diego, CA
"Payan Pools takes care of my friend's pool - the water in the pool is so crystal clear it looks like diamonds. My friend is so happy with their service and continued maintenance on the equipment ie heater, cleaner, pump etc has made them so very happy they chose Payan Pools to be their service provider- highly recommend!"
2 years ago
Debbie M.
San Diego, CA
"Payan Pools takes care of my friend's pool - the water in the pool is so crystal clear it looks like diamonds. My friend is so happy with their service and continued maintenance on the equipment ie heater, cleaner, pump etc has made them so very happy they chose Payan Pools to be their service provider- highly recommend!"
2 years ago
Linda N.
San Diego, CA
"BEST SERVICE. We needed some service and a hand rail that would not get hot in the sun! Payan pool to the rescue. Quick, knowledgeable, polite. I recommend them without reservation!"
2 years ago
Linda N.
San Diego, CA
"BEST SERVICE. We needed some service and a hand rail that would not get hot in the sun! Payan pool to the rescue. Quick, knowledgeable, polite. I recommend them without reservation!"
2 years ago
Tiep L.
Serra Mesa, San Diego, CA
"Our HOA had a relatively young pool heater go bad. One of the brass nuts connecting a thermo-sensor broke off. Every other company wanted us to just throw away 4 year young heater and replace it with another heater for $5000 to $6000. Payan instead worked with us to replace just a component in heater for $1200 to get it working again."
2 years ago
Tiep L.
Serra Mesa, San Diego, CA
"Our HOA had a relatively young pool heater go bad. One of the brass nuts connecting a thermo-sensor broke off. Every other company wanted us to just throw away 4 year young heater and replace it with another heater for $5000 to $6000. Payan instead worked with us to replace just a component in heater for $1200 to get it working again."
2 years ago
Sandy M.
Poway, CA
"BEST SERVICE EVER!! We had a pool vac regulator that came apart and the spring & plastic cone got sucked into the pipe leading to the actuator a couple of weeks ago. The pool pump stopped priming and our pool was quickly becoming a POND! We had sought out about 5 different companies to help us find and solve the issue. We were able to get a visual..." Read more
2 years ago
Sandy M.
Poway, CA
"BEST SERVICE EVER!! We had a pool vac regulator that came apart and the spring & plastic cone got sucked into the pipe leading to the actuator a couple of weeks ago. The pool pump stopped priming and our pool was quickly becoming a POND! We had sought out about 5 different companies to help us find and solve the issue. We were able to get a visual image..." Read more
2 years ago
Charlie K.
Chula Vista, CA
"Can't say enough great things about this company. I'm not a regular customer for cleaning / etc , but I reached out to them with an equipment repair. Not only were there incredibly responsive, but they went the extra mile to determine I was covered under a Jandy warranty. Super responsive and helpful, they will forever be my go to for pool repair and service..." Read more
2 years ago
Charlie K.
Chula Vista, CA
"Can't say enough great things about this company. I'm not a regular customer for cleaning / etc , but I reached out to them with an equipment repair. Not only were there incredibly responsive, but they went the extra mile to determine I was covered under a Jandy warranty. Super responsive and helpful, they will forever be my go to for pool repair and service..." Read more
2 years ago
Paul H.
San Diego, CA
"We contracted Payan to do a complete resurfacing of our pool with upgraded coping, tiles and a beautiful water feature. The project never lagged. Javier helped us through every decision and supervised every step. The finished project looks amazing!!"
3 years ago
Paul H.
San Diego, CA
"We contracted Payan to do a complete resurfacing of our pool with upgraded coping, tiles and a beautiful water feature. The project never lagged. Javier helped us through every decision and supervised every step. The finished project looks amazing!!"
3 years ago
J J E.
El Cajon, CA
"I have never worked with a company that is so accommodating. Each staff member is pleasant, helpful and knowledgeable. I can't say enough nice things about them. Additionally, the installation of our new equipment was seamless."
3 years ago
J J E.
El Cajon, CA
"I have never worked with a company that is so accommodating. Each staff member is pleasant, helpful and knowledgeable. I can't say enough nice things about them. Additionally, the installation of our new equipment was seamless."
3 years ago
The Business Cleaning C.
San Diego, CA
"I have to start by saying that Payan Pools is by far the best Pool service we ever had, starting with owner Javier Payan, to Arian our assigned pool guy. They are very responsive and Kris at their office always returns my calls.We had a situation last week on a Sunday where the heater for our spa died and needed to be replaced.Kris was on the phone w..." Read more
4 years ago
Jay V.
San Diego, CA
"I had several pool companies and plumbers come by to try to fix an issue I was having - a major blockage in our return line. One plumber recommended Payan. Their team responded quickly and arranged an appointment. During their visit, the team was able to fix the issue within an hour. Saved me from digging up concrete which would have cost thousands. I could..." Read more
4 years ago
Jay V.
San Diego, CA
"I had several pool companies and plumbers come by to try to fix an issue I was having - a major blockage in our return line. One plumber recommended Payan. Their team responded quickly and arranged an appointment. During their visit, the team was able to fix the issue within an hour. Saved me from digging up concrete which would have cost thousands. I could..." Read more
4 years ago
Tom C.
Ramona, CA
"When we purchased our home 3 years ago, one of the exciting parts was that it came with a pool. The pool and equipment were older, the plaster was cracked, the light never worked, but "Hey, at least we got a pool". That quickly developed into two years of me absolutely hating the pool. Between pool stores and pool people, we sunk a lot of mon..." Read more
5 years ago
Tom C.
Ramona, CA
"When we purchased our home 3 years ago, one of the exciting parts was that it came with a pool. The pool and equipment were older, the plaster was cracked, the light never worked, but "Hey, at least we got a pool". That quickly developed into two years of me absolutely hating the pool. Between pool stores and pool people, we sunk a lot of money into..." Read more
5 years ago
Calleen G.
El Cajon, CA
"Payan is a great company to work with always on time and very helpful!!"
5 years ago
Eric M.
Dearborn, MI
"They don't suck. They're pretty cool. Rates are reasonable and service is excellent."
5 years ago
Jim M.
San Diego County, CA
"Customer since 2002, weekly service on time and annual maintenance of filter. Recently updated to energy efficient pumps and saved on my electric bill. Great staff, consistent service quality. Recommend Payan Pool Service for any service or repair."
5 years ago
"Javier Payan and the team were AWESOME. They re-tiled, new cooping around the pool and did a repair on the spa. Very happy with my job. I would highly recommend them. Even after the repair there was a pump issue and they were on it with EXELLENT customer service via the phone and at the house. His team of in house folks are top drawer."
9 months ago