Pillar, Heating Air Appliance Repair Reviews & Testimonials

5 (320)

Reviews: 320


5
99%
4
1%
3
0%
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0%
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100% of customers would recommend Pillar, Heating Air Appliance Repair

sandy Leonard

sandy Leonard star-alt star-alt star-alt star-alt star-alt

"Very polite and quick service. Called for service on a Monday and they were able to get a technician out Tuesday morning. They sent a message letting us know he was on his way including the his name and picture! Todd was very courteous and thorough in the repair explaining every detail. We will always call Pillar for our appliance repairs! Highly recomm..." Read more

9 months ago

Google review

Cynthia Bast

Cynthia Bast star-alt star-alt star-alt star-alt star-alt

"Pillar I really really like them. I had Aiden. He is so nice and so polite. I can’t say enough about him. I will definitely be calling them again if I ever need them. I highly recommend them. I will definitely be asking for Aiden again he is awesome. He’s wonderful, I’ve never had a service person come here that was a nice and polite and sweet as him I will..." Read more

9 months ago

Google review

Tammy Nagel

Tammy Nagel star-alt star-alt star-alt star-alt star-alt

"We had an issue with our Jenn-Air stove top burners. Anthony Crawford was the service tech who came to our home. Anthony was AWESOME - very friendly and knowledgeable. He corrected the problem and provided a detailed explanation of what was causing the burner issues. The charge for this service was WAY more than reasonable. I will absolutely recommend P..." Read more

9 months ago

Google review

Steven Minert

Steven Minert star-alt star-alt star-alt star-alt star-alt

"best in town"

9 months ago

Google review

Sue Johnson

Sue Johnson star-alt star-alt star-alt star-alt star-alt

"Anthony was friendly, professional and taught me a lot about cooking with gas, a first for me! Plus, while we waited for the oven to preheat he answered & solved a question I had about our fridge/freezer. I would DEFINITELY call Pillar again! Thanks."

10 months ago

Google review

Vicki Clancy

Vicki Clancy star-alt star-alt star-alt star-alt star-alt

"Excellent customer service -office and techs! All the employees are fast responders, friendly, considerate, knowledgeable, conscientious, sincere care for their clients. Can’t say enough about this great Team of people!!"

10 months ago

Google review

Jacob Nelson

Jacob Nelson star-alt star-alt star-alt star-alt star-alt

"This morning we woke up to a non-functioning furnace. Given the cold spell that's taken over North Idaho, I assumed I was looking at a multi-day wait for a technician to look at our furnace. I remember that I had met Damien some years ago at an event, and figured I'd give Pillar a shot. The receptionist was kind, friendly, fast - took my information and le..." Read more

10 months ago

Google review

Randy Trudeau

Randy Trudeau star-alt star-alt star-alt star-alt star-alt

"5 star service from appointment making through Marisol the receptionist, she is courteous and very helpful. Received text message with pic of technician Anthony before his arrival so I knew who was coming and when. Anthony was great, explained nature of problem and how it was to be fixed. Awesome job start to finish. Will defiantly use Pillar again should I..." Read more

10 months ago

Google review

Michael C.

Michael C. star-alt star-alt star-alt star-alt star-alt

"Truly a five star experience. Repair on our oven was what we thought it might be and price that Pillar had estimated as typical was where it came in. Communication with office was timely and excellent. Loved Anthony, our tech. We've had plenty of appliance repairs in North Idaho and this was our best experience. Never look forward to repairs but look for..." Read more

10 months ago

Google review

Janine Wilson

Janine Wilson star-alt star-alt star-alt star-alt star-alt

"Our furnace stopped working during the cold spell of Jan 2024 - it was -20 degrees that night- luckily we had an alternate source of heat for the night- called 11am Sunday morning, had a confirmation of technician at the house by 1pm and fixed by 2pm. Aidan Tuzil was our technician - he was polite, prompt professional and quick- double checked everything...." Read more

10 months ago

Google review

monica pennington

monica pennington star-alt star-alt star-alt star-alt star-alt

"Damien came out and got our furnace working again. We didn't have any money to pay him but he still helped us out. Thank you so much and God bless you."

10 months ago

Google review

barbara kingen

barbara kingen star-alt star-alt star-alt star-alt star-alt

"Great service got my washer going. Thank you"

10 months ago

Google review

Mary Erickson

Mary Erickson star-alt star-alt star-alt star-alt star-alt

"Pillar has gone above and beyond to help this old lady get what I need to help me take care of my family since my husband died. I appreciate them so much!"

10 months ago

Google review

Dirk Dayton

Dirk Dayton star-alt star-alt star-alt star-alt star-alt

"Very happy being treated so professionally and fixing the problem so quickly! I highly recommend them!"

10 months ago

Google review

Daniela Krasnec

Daniela Krasnec star-alt star-alt star-alt star-alt star-alt

"We are satisfied with the prompt repair of our refrigerator. Technician was good, responsible and knowledgeable."

10 months ago

Google review

Joyce Van Wingerden

Joyce Van Wingerden star-alt star-alt star-alt star-alt star-alt

"Todd was very professional and I was so pleased they fit me in before Christmas. ThNk you., I would highly recommend!"

10 months ago

Google review

Darcy Kielblock

Darcy Kielblock star-alt star-alt star-alt star-alt star-alt

"On time, honest, friendly & efficient."

a year ago

Google review

Jared Skinner

Jared Skinner star-alt star-alt star-alt star-alt star-alt

"Excellent experience. Technician was prompt, informative and skilled. Definitely recommend."

a year ago

Google review

Jim Pattis

Jim Pattis star-alt star-alt star-alt star-alt star-alt

"Having a problem with our double wall oven over the weekend I contacted Pillar on Monday 12/13 and they were able to schedule an appointment for Tuesday 12/14. Anthony and Todd the technicians were able to pinpoint the problem in our Double Oven as a bad switch in the ovens motherboard. They found that a replacement of the motherboard was not an option as t..." Read more

a year ago

Google review

Michelle N

Michelle N star-alt star-alt star-alt star-alt star-alt

"They quickly found the problem and fixed it. Very nice and professional technicians. We highly recommend Pillar."

a year ago

Google review

michael throckmorton

michael throckmorton star-alt star-alt star-alt star-alt star-alt

"Showed up on a cold Sunday to get our furnace working again. I highly recommend Pillar to anyone."

a year ago

Google review

L O

L O star-alt star-alt star-alt star-alt star-alt

"Great experience with Damien on the phone and Marisol. Including, Anthony/tech in person. Thank you! 🤜🤛"

a year ago

Google review

Maria Newlin

Maria Newlin star-alt star-alt star-alt star-alt star-alt

"The technician, Aiden was knowledgeable and respectful of my home. He worked quickly and came out on the weekend of Thanksgiving because we had no heat. The company lent us a space heater and was very nice to work with. I will be calling them again if I ever have issues again. Thank you Pillar!"

a year ago

Google review

Ben Foster

Ben Foster star-alt star-alt star-alt star-alt star-alt

"100% satisfied with services rendered on two separate calls, one for our refrigerator and another for our washing machine. Thank you, Damien!"

a year ago

Google review

Cindi Kellmann

Cindi Kellmann star-alt star-alt star-alt star-alt star-alt

"Furnace and radiant flooring went out. Amazing service they were out and got a new part repaired in 24 hrs. Highly recommend them."

a year ago

Google review