POOP 911 IL-Chicago icon

POOP 911 IL-Chicago Reviews & Testimonials

4.4 (218)

Reviews: 218


5
78%
4
7%
3
6%
2
1%
1
8%

85% of customers would recommend POOP 911 IL-Chicago

POOP 911 IL-Chicago logo

About POOP 911 IL-Chicago


Welcome to POOP 911 Chicago! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

  Showing 3 star reviews only  

Bryan Perkins star-alt star-alt star-alt star-alt star-alt Verified customer

"There where a lot of poop 💩 spots missed but I know it’s been about a month since I’ve had it cleaned but it’s definitely better than what it was"

a month ago

Eva Rosado star-alt star-alt star-alt star-alt star-alt Verified customer

"Wanted to love this company. Poor communication and lack of customer service response accounts for the low scoring."

3 months ago

Walter Hesttroffer star-alt star-alt star-alt star-alt star-alt Verified customer

"Tech person doing pickup fine. Office personal not very present to talk to. Somewhat rude."

3 months ago

Paula Henderson star-alt star-alt star-alt star-alt star-alt Verified customer

"If I had not received the nasty email from customer service I would have given a higher rating. But I am to give my Poop guy ⭐️⭐️⭐️⭐️⭐️"

5 months ago

Angela Harris star-alt star-alt star-alt star-alt star-alt Verified customer

"I just wish they would pay more attention to their work. Having to clean up after they leave means the job isn’t done."

5 months ago

Angela Harris star-alt star-alt star-alt star-alt star-alt Verified customer

"It has been average. The leaves are falling but you still have to get the poop up. That’s what I’m paying for. There was a bag of poop still left to be picked up after my serviceman left."

6 months ago

Debra Sheehan

Debra Sheehan star-alt star-alt star-alt star-alt star-alt

"We have utilized this service for many years and the service has always been excellent until the last few weeks. No one has been servicing our yard and we have not received any answers to our phone call and email as to why they just stopped coming. I really felt this was a great company so I find it sad that I have to revise my opinion of their work ethic an..." Read more

a year ago

Google review

jeff strauss

jeff strauss star-alt star-alt star-alt star-alt star-alt

"They came out as scheduled, was surprised they never came to the door and announce they where going in the backyard, not a huge deal but would have been nice. They do pick up most of the poop, but there where a few they missed along with anything that's not sitting on top of the grass, such as if a dog stepped in a pile and it got smashed it seems like the..." Read more

4 years ago

Google review

Pearl M.

Pearl M. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"Update:  After I posted the review, I was promptly called. The company said there was a misunderstanding and apologized.  Anyway, I will try them again.  Cross my fingers.  :)I was happy with this service for many months.  Once in a while I did have to ask them to come back as they would miss a few spots, but also once in while they would send someon..." Read more

5 years ago

Joy Spellman

Joy Spellman star-alt star-alt star-alt star-alt star-alt

"Does not pick up all the dog waste,I go into back yard after she's been here and still have found some waste in plain sight. Honestly debating on switching companies."

5 years ago

Google review

Martin Victory

Martin Victory star-alt star-alt star-alt star-alt star-alt

"This has been a good expirnce but would like to know if you could clean the poop on the deck an hose it off"

5 years ago

Google review

Tracy Schorle

Tracy Schorle star-alt star-alt star-alt star-alt star-alt

"Take some extra time. He is in and out in 5 minutes."

5 years ago

Google review

Kristina Mitchell

Kristina Mitchell star-alt star-alt star-alt star-alt star-alt

"Update*** Company contacted me to advise I received a trainee they did come back out to try to make it right"

6 years ago

Google review

Matthew W.

Matthew W. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"Called on Friday, they told me that they would be out on Monday.  Never showed, said that they couldn't make it "due to unforeseen circumstances".  Said they would come next Saturday.  I explained that we had people coming out on Monday to work in the yard, so it absolutely needed to be done by Saturday.  It's Sunday now, no one has come out, so it l..." Read more

9 years ago