POOP 911 NV-Las Vegas icon

POOP 911 NV-Las Vegas Reviews & Testimonials

4.6 (407)

Reviews: 407


5
87%
4
3%
3
3%
2
1%
1
6%

90% of customers would recommend POOP 911 NV-Las Vegas

POOP 911 NV-Las Vegas logo

About POOP 911 NV-Las Vegas


Welcome to POOP 911 Las Vegas! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

  Showing 1 star reviews only  

Deanna R.

Deanna R. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"If this review was a year ago, I would say amazing. My old tech, Rick was the kindest person, was always on time, and was sweet and gentle with my dogs. He sadly retired and now my service is a zero. They come, pick up the poop and leave. I pay for extra services and they failed to provide them for about 2 months. I didn't notice until today that they were o..." Read more

9 months ago

Dustin P.

Dustin P. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"Terrible service and would not recommend. We pay for a complete service with deodorizers and patio wash down.  Today the tech left my backyard hose on completely flooding my side yard all while just spraying water on my patio to just look wet. Called management and got hung up on and blocked. Will not recommend to anyone and will tell everyone I know to not..." Read more

2 years ago

Kari S.

Kari S. star-alt star-alt star-alt star-alt star-alt

North Las Vegas, NV

"I scheduled for them to come pickup at my house and they came for  less than 15 minutes, scooped less than half of our yard, put TONS of rocks from the yard into our trashcans and left. There was no attempt to explain any reasoning, ask any questions, or even a knock on our door that would help us understand what the problem was. Not at all worth the money,..." Read more

2 years ago

Shari S.

Shari S. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"Unreliable services, in that the technician will either come at 645 am in the morning or not at all. No courtesy call/text prior as requested and agreed upon. You-can be sure they ll bill you though and if you call about these issues - you'll only ever get voicemail and no call back.

Not happy with services at all!!!!"

2 years ago

Joey S.

Joey S. star-alt star-alt star-alt star-alt star-alt

NV, NV

"I was charged AGAIN even after cancelling services and knowing that nothing was ever done because I live in Austin, Texas so there is no way they cleaned my yard when I don't even live there anymore."

2 years ago

Joey S. star-alt star-alt star-alt star-alt star-alt

NV, NV

"I was charged AGAIN even after cancelling services and knowing that nothing was ever done because I live in Austin, Texas so there is no way they cleaned my yard when I don't even live there anymore."

2 years ago

Joey S.

Joey S. star-alt star-alt star-alt star-alt star-alt

NV, NV

"I hardly ever noticed that my backyard was actually serviced and when I tried to cancel my subscription I was not only met with rude customer service and was charged for services that never took place nor were apart of my account."

2 years ago

Semone F. star-alt star-alt star-alt star-alt star-alt

Summerlin, Las Vegas, NV

"The scooper left 3-4 piles of poop every visit. When I addressed the issue and provided pictures I was told that day wouldn't be charged, but it was. Last visit the scooper dropped an open bag of dog poop in my trash bin as if I want my garage and home smelling like dog poop. I have her on video and sent a pic of the trash bin, they replied that they are can..." Read more

3 years ago

Alex M.

Alex M. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"First I paid for them to take the poop away but instead it was thrown away in my recycling trash can. Then due to that I was told I would get $20 off my next service. I get it mistakes happen so that was cool for them to offer but then the next service comes and my back gate has a lock on it so no one can get it. No one called or knocked on the door to get i..." Read more

4 years ago

Alex M. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"First I paid for them to take the poop away but instead it was thrown away in my recycling trash can. Then due to that I was told I would get $20 off my next service. I get it mistakes happen so that was cool for them to offer but then the next service comes and my back gate has a lock on it so no one can get it. No one called or knocked on the door to get i..." Read more

4 years ago

Ervin M.

Ervin M. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"They get one star only because I'd now allowed to give them a zero.  I called them NINE TIMES, they finally returned 3 of those and left messages on my voice mail. I called 3 more times, zip. VERY unprofessional, and I can't say that I'm surprised at 16 negative reviews."

5 years ago

Ervin M. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"They get one star only because I'd now allowed to give them a zero. I called them NINE TIMES, they finally returned 3 of those and left messages on my voice mail. I called 3 more times, zip. VERY unprofessional, and I can't say that I'm surprised at 16 negative reviews."

5 years ago

Rocky G.

Rocky G. star-alt star-alt star-alt star-alt star-alt

Henderson, NV

"Unfortunately I half to rate this company with 1 star. I requested new service over two weeks ago and to this day no one has responded to me. Very unprofessional and seems that this company doesn't want new clients. I would recommend going else where."

6 years ago

Rocky G.

Rocky G. star-alt star-alt star-alt star-alt star-alt

Henderson, NV

"Unfortunately I half to rate this company with 1 star. I requested new service over two weeks ago and to this day no one has responded to me. Very unprofessional and seems that this company doesn't want new clients. I would recommend going else where."

6 years ago

Michael E.

Michael E. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"THIS COMPANY IS A SCAM.  This company started off well enough, with the clean up person coming by my house every other week to do clean up.  However, the clean up guy started skipping weeks.  I first failed to notice, as I attributed the lack of full clean up to just "how the process works" (as there was routinely waste left over after the cl..." Read more

9 years ago

Michael E.

Michael E. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"THIS COMPANY IS A SCAM. This company started off well enough, with the clean up person coming by my house every other week to do clean up. However, the clean up guy started skipping weeks. I first failed to notice, as I attributed the lack of full clean up to just "how the process works" (as there was routinely waste left over after the clean up at the..." Read more

9 years ago

Nessa S.

Nessa S. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"First time they came out they did an awesome job. Every time there after it got a little worse. They have shown up several times in a row and haven't bothered to re-schedule."

9 years ago

Nessa S. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"First time they came out they did an awesome job. Every time there after it got a little worse. They have shown up several times in a row and haven't bothered to re-schedule."

9 years ago

Elizabeth B.

Elizabeth B. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"Made appointment online Thursday they can't get her until Monday...not really 911 right?I give him my cc on Friday and stayed home all day Monday.He finally calls me back at 3pm after I left messages asking where they are.......Oh my truck JUST now broke down.NOPE, I do not want these people on my property. Unprofessional and..." Read more

10 years ago

Tisha L.

Tisha L. star-alt star-alt star-alt star-alt star-alt

Johnson City, TN

"I was super excited that I could schedule online and not have to talk to anyone (I HATE talking on the phone).  They came, rang the bell, said hello and went out back.  A bit later my husband came home and I asked if the guy was still out there.  He said no so I went and looked...  They did NOTHING.  I could see poop still from my door.  Clearly they..." Read more

10 years ago

Elizabeth B.

Elizabeth B. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"Made appointment online Thursday they can't get her until Monday...not really 911 right? I give him my cc on Friday and stayed home all day Monday. He finally calls me back at 3pm after I left messages asking where they are....... Oh my truck JUST now broke down. NOPE, I do not want these people on my property. Unprofessional and rude."

10 years ago

Tisha L.

Tisha L. star-alt star-alt star-alt star-alt star-alt

Johnson City, TN

"I was super excited that I could schedule online and not have to talk to anyone (I HATE talking on the phone). They came, rang the bell, said hello and went out back. A bit later my husband came home and I asked if the guy was still out there. He said no so I went and looked... They did NOTHING. I could see poop still from my door. Clearly they didn'..." Read more

10 years ago

Susan B.

Susan B. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"I signed up online and thought amazing.  First service was great!  Second visit really you left four piles and my dogs had not been out that after your service.  Finally reached someone and they stated tech would be back out.  Nothing, no additional calls - no response to email and guess what THEY CHARGED ME FOR THE VISIT and even double charged me.  NEVER A..." Read more

11 years ago

Danielle P.

Danielle P. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"Can't believe the terrible customer service!!! First few months were fine but then all of a sudden we noticed nobody showing up to clean the poop. Our credit card expired, which we called to update the same month, but because they didn't update it in their system they just stopped showing up! Seriously?? Maybe give your customer a call!Very happy with ou..." Read more

11 years ago