POOP 911 NY-Long Island icon

POOP 911 NY-Long Island Reviews & Testimonials

4.4 (69)

Reviews: 69


5
77%
4
4%
3
10%
2
0%
1
9%

81% of customers would recommend POOP 911 NY-Long Island

POOP 911 NY-Long Island logo

About POOP 911 NY-Long Island


Welcome to POOP 911 Long Island! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

Kimberly M.

Kimberly M. star-alt star-alt star-alt star-alt star-alt

NY, NY

"They were good for at least 4 months then I started to see where they missed and my yard is small so not hard to miss. Then my son started working nights and said he would watch when I got the text that they were coming so dog put inside. He watched he said they were there less than 5 minutes multiple visits and so I guess that is why not a good job. I email..." Read more

2 years ago

Jessica S.

Jessica S. star-alt star-alt star-alt star-alt star-alt

New Hyde Park, NY

"If I could give zero stars; I would. Talk about a sh***y business. They make you store your credit card, and continue to charge you without actually showing up to do the service. There's no way to remove your card from the site, and they never respond to you. Stay away!!! I should've listened to the reviews that were already on here. They are crooks."

2 years ago

Robert Zurzolo

Robert Zurzolo star-alt star-alt star-alt star-alt star-alt

"I like the service but if they don't get better I will cancel service"

3 years ago

Google review

Michael Feinberg

Michael Feinberg star-alt star-alt star-alt star-alt star-alt

"This company is responsive reasonable and extremely responsible. I’m glad I switched over to this service"

3 years ago

Google review

Cate Romero

Cate Romero star-alt star-alt star-alt star-alt star-alt

"Reasonable cost. They tried hard to accommodate my specific schedule. No one showed for the first week of service. I am not sure what happened and no explanation was given but they came the following week and the yard was thoroughly cleaned. Downside is it can be slow to communicate when you need to adjust your service. In general, be aware that these serv..." Read more

3 years ago

Google review

Jonathan Humphreys

Jonathan Humphreys star-alt star-alt star-alt star-alt star-alt

"They are a godsend, they clean up 4 to 5 bags of dog poop a week from my fat fluffers. They give me a text or call prior to arriving so i can bring my dogs inside and unlock the gate. Its very convenient and good value for 4 large dogs"

3 years ago

Google review

GabbyTheCrafter :D

GabbyTheCrafter :D star-alt star-alt star-alt star-alt star-alt

"Excellent work"

3 years ago

Google review

Hera L.

Hera L. star-alt star-alt star-alt star-alt star-alt

Hicksville, Hicksville, NY

"ValueI used this service for about a month. The first week they cancelled my day twice which I was okay with because they communicated to me about it. They also informed me that they weren't running their hose off services because it was too cold. However they continued to charge me for it week after week. I tried calling the phone number that was given..." Read more

3 years ago

BREN

BREN star-alt star-alt star-alt star-alt star-alt

"The first time is free, after the long winter the yard was pretty bad shape! He was here 10/15 minutes tops. I went into the garage and I had cash to give him for a tip and I come out of garage and he’s gone already? So I looked around on the grass closest to the house and I saw in 2 seconds 3 piles of dog poop already!!? Whatever I give up"

3 years ago

Google review

Shah Zaman

Shah Zaman star-alt star-alt star-alt star-alt star-alt

"Great Service !"

3 years ago

Google review

Kevin A

Kevin A star-alt star-alt star-alt star-alt star-alt

"Great service and reasonable prices. I called on a Wednesday and they arrived on time Thursday at the time we scheduled."

3 years ago

Google review

David Y.

David Y. star-alt star-alt star-alt star-alt star-alt

Sayville, NY

"I would stay away from this company. They didn't show up for weeks at a time, billed for services they didn't perform and lied about not being able to perform scooping because the dogs were in the yard. I have security cameras and nobody showed up. Also the 800 customer service number on their website routes into a black hole. Nobody answers and can't contac..." Read more

3 years ago

Romina R.

Romina R. star-alt star-alt star-alt star-alt star-alt

New York, NY

"ZERO STARS. STAY AWAY. This is the absolute worst service and company with horrible customer service. On multiple occasions, they flat out lied to me and told me they came to service my home but never came. I was standing outside in my backyard counting 20 poops and they told me they came today fighting with me but that was literally impossible given the fac..." Read more

3 years ago

Mary C.

Mary C. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"If I could give this company 0 stars I would. They don't come and when they do they do a terrible job. They lie about coming. I just had someone come after being told they were here for three weeks in a row. When the other service came they filled a 5 gallon bucket. Clearly they were never here but yet they billed me every week without fail. Stay far away. T..." Read more

4 years ago

Anny Almonte

Anny Almonte star-alt star-alt star-alt star-alt star-alt

"This company is a lifesaver. With the weather being nice my yard looks good every week. They are very nice and professional. Sometimes take a bit long to answer a phone call but it’s understandable since they are always on the road. Best way to reach them well at least for me is via text. I have recommended them to family members and friends and so far every..." Read more

4 years ago

Google review

Robert Hochstein

Robert Hochstein star-alt star-alt star-alt star-alt star-alt

"I would love to leave a good reference at this time. When they arrive they do a great job but in the last three weeks they have not shown up twice. I hopeThis can be corrected quickly"

4 years ago

Google review

Enigma Podcast

Enigma Podcast star-alt star-alt star-alt star-alt star-alt

"Best service ever! Always reliable, the lady or guy who always come are so nice and thorough. I have called them a couple of times to modify my schedule for the week and if it’s possible they are always willing to accommodate me. Couldn’t be any happier with their services."

4 years ago

Google review

Christian Isas

Christian Isas star-alt star-alt star-alt star-alt star-alt

"A++++ went above and beyond to ensure I was happy"

4 years ago

Google review

Sarah Iannone

Sarah Iannone star-alt star-alt star-alt star-alt star-alt

"amazing job! very nice lady."

4 years ago

Google review

audrey feldman

audrey feldman star-alt star-alt star-alt star-alt star-alt

"They have been great, very conscientious and always professional! I would highly recommend this business"

4 years ago

Google review

Michele Spiegel

Michele Spiegel star-alt star-alt star-alt star-alt star-alt

"I’m not happy with the service. They miss a lot of weeks and I can never get them on the phone. They also don’t pick up all the poop!"

4 years ago

Google review

Betsy Schwartz

Betsy Schwartz star-alt star-alt star-alt star-alt star-alt

"Poop 911 efficiently cleaned my yard. I am looking forward to them cleaning the yard once a week."

4 years ago

Google review

Kristina Bracci

Kristina Bracci star-alt star-alt star-alt star-alt star-alt

"ive Only hired them a few weeks ago but I’m already VERY HAPPY with them. They’re thorough, they’re organized, and i love that they leave a little post It letting you know they came by! looking forward to finally having a clean yard!"

4 years ago

Google review

Lois Rabbitt (Bunnie)

Lois Rabbitt (Bunnie) star-alt star-alt star-alt star-alt star-alt

"They provide excellent service. The owner is fully invested in seeing his business succeed. My dog Zach enjoys his walks very much. I’m experiencing scheduling issues that I’m hopeful will be resolved."

5 years ago

Google review

Clarice L.

Clarice L. star-alt star-alt star-alt star-alt star-alt

Mattituck, NY

"Terrible experience.  They charged us a travel charge on top of the weekly fee (without telling us about the travel charge) when I called they said they would refund it and still haven't a month later.  I called them to find out when the tech was there and what time and have not received a call back but yet still keep charging our credit card.  Do not use th..." Read more

5 years ago