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Prince Kuhio Tours Reviews & Testimonials

4.3 (361)

Reviews: 361


5
74%
4
7%
3
6%
2
6%
1
8%

81% of customers would recommend Prince Kuhio Tours

  Showing 1 star reviews only  

Rachel G.

Rachel G. star-alt star-alt star-alt star-alt star-alt

Fairbanks, AK

"Was very disappointed that I paid for pick up and nobody showed up, so we missed our tour. I tried calling, texting and emailing. Bummer I lost 400 dollars. :("

5 months ago

Kerry B.

Kerry B. star-alt star-alt star-alt star-alt star-alt

Salem, OR

"This dinner cruise was a bust from the start! To begin with, we paid extra for premium seating but since the crowd was relatively small, they just let everyone sit upstairs in the "premium seating"--we could've paid less for the same thing. Next, my daughter is highly gluten-sensitive and, despite several emails and voicemails before the trip that no..." Read more

10 months ago

William T.

William T. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"I wish negative stars could be given to this company. Yes, they are that bad.I booked a sunset & fireworks cruise with this company for 2/24/23 to celebrate my and my wife's anniversary. From the start of this booking, the service was lacking at best.I paid for transportation to and from the dock, an additional $18 per person charge. Even..." Read more

a year ago

William B.

William B. star-alt star-alt star-alt star-alt star-alt

Lodi, CA

"Egregiously unprofessional company. DO NOT BOOK HERE! They lie about the reason for cancellation when they do cancel on you, and they don't let you know they cancel until 3 hours prior to departure. I spoke to someone who works there that told me that they just say that the boat has "maintenance issues" when they are unable to sell enough tickets. Th..." Read more

a year ago

John B.

John B. star-alt star-alt star-alt star-alt star-alt

Mission Viejo, CA

"03/13/2023Sunset Dinner Cruise NO  - Boat Ride YESOriginally booked Moonlight Dinner cruise in mid Dec 2022 for tour that sails 9pm-11pm with a 8:30 check-in timeReceived phone call at 5:30pm day of cruise saying they were cancelling cruise due to lack of customersOffered the dinner cruise for same day with 30 mins notice, or a dinner cru..." Read more

a year ago

Julia T.

Julia T. star-alt star-alt star-alt star-alt star-alt

Old River Terrace, Channelview, TX

"Worst experience of my life. Food was bad! Crew had an a bad attitude. They only asked my friend replaced food with an alternative and when I asked if I could have the same I got treated like only if they had left overs. After that I did not want to eat. Especially when I kept over hearing how we did like the fish and they had no choice but to replace our fo..." Read more

2 years ago

Vicki Y.

Vicki Y. star-alt star-alt star-alt star-alt star-alt

Bakersfield, CA

"Run with your money in the other direction! I have been on a dinner cruise before, yes they had food, the only good thing about the experience is the fish was good. I should have gotten the hint it wasn't going to be good when they tell you because of Covid you need to bring your on alcohol. They can serve cokes but  on alcohol.  You set on the upper deck at..." Read more

2 years ago

Alexus M.

Alexus M. star-alt star-alt star-alt star-alt star-alt

Bay Point, CA

"Owner of this business... Shawn... is a lunatic. My boyfriend and I recently went to Hawaii and while on the trip caught Covid. We had a reservation to attend a dinner cruise with this company the same night we found out we had Covid!! My boyfriend called to cancel our reservation and see if anything could be done about it since attending was out of our cont..." Read more

2 years ago

Keturah E.

Keturah E. star-alt star-alt star-alt star-alt star-alt

Urban Honolulu, HI

"Worse dinner cruise I have ever been on. The food was extremely overpriced and bland. Tried all their choices and everything they offered was disgusting."

2 years ago

Lesley H.

Lesley H. star-alt star-alt star-alt star-alt star-alt

Corolla, NC

"Nothing fancy AT ALL!!!!  Food was grossly over seasoned.  The reviews about the boat fumes-ALL TRUE...old banged up boat.  Staff very friendly...website says "professional staff", more like 3 post teen girls in daisy-dukes.  It ""won't"" leave you with a feeling you had maître d' service.Music....WELLLL....it was music... tha..." Read more

3 years ago

Christopher O.

Christopher O. star-alt star-alt star-alt star-alt star-alt

Everett, WA

"On Oct 7th 2021 my wife and I were on your dinner cruise. We were very disappointed in not receiving a warning about how wavy the ride could be. My wife got very sick for how very rough the ocean was and she could not even eat her dinner or even the dessert. I was very dissatisfied in the quality of the food and it was very tasteless, in the fish and the veg..." Read more

3 years ago

Tiffany I.

Tiffany I. star-alt star-alt star-alt star-alt star-alt

Aiea, HI

"Very sketchy company. Unprofessional cancelled our breakfast cruise last minute while waiting at the boat dock. We paid for parking already so wasted money. The company emailed cancellation but didn't notify me via phone or text. If I didn't look at my email I would' t have known the cruise was cancelled. Not sure if this company is a scam and the other revi..." Read more

3 years ago

Aqua D.

Aqua D. star-alt star-alt star-alt star-alt star-alt

Liliha - Kapalama, Honolulu, HI

"We booked for the 9am late breakfast cruise and on the confirmation it said to come in 30min early. We have been here for a whole hour with no one there. We called and called but no answer."

3 years ago

Jennifer J.

Jennifer J. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"The weather was windy but we had no idea how bad the boat ride would be. Getting out of the harbor was choppy but we didn't think anything about it. The ocean was also choppy but not near as bad as when we returned. It was scary. The captain flooded the engine twice.  The boat felt like it was going to cap size. I am very disappointed in the captain taki..." Read more

3 years ago

Bill H.

Bill H. star-alt star-alt star-alt star-alt star-alt

SoMa, San Francisco, CA

"My daughter and I booked the dinner cruise on the advice of the concierge at our hotel.  I'll separate the review by sections (# stars). The Good: On-boarding (5), fast and friendly. Staff (5), captain, 3 servers and kitchen staff I imagine, all very friendly and personable. Service (5) reasonably fast and efficient.  View (5) beautiful sunset. The Bad: I wa..." Read more

3 years ago

M A.

M A. star-alt star-alt star-alt star-alt star-alt

Arvin, CA

"NO NO NO! Don't waste your time or money here! I came with my husband with the expectation of a 3 course meal for the sunset cruise  . However I got a full boat no space to eat. Utensils dirty and table full of ants. I had ordered a vegan Mediterranean pasta but they gave me some rib eye and mashed potatoes and claimed I hadn't preorder but I did. My husband..." Read more

3 years ago

M S.

M S. star-alt star-alt star-alt star-alt star-alt

Scottsdale, AZ

"Excited to join for 4th of July for fireworks. Left the harbor late, made it half way to fireworks, and lackluster service. Most of the "off duty" crew was drunk and turned out to be a party cruise for the small few. Engine diesel fumes drowned the deck and boat was so uncomfortable with high ocean waves, half of the guests were sick. Would not recom..." Read more

3 years ago

Megan M.

Megan M. star-alt star-alt star-alt star-alt star-alt

Ann Arbor, MI

"I had a heat stroke earlier in the day and wasn't well enough to go on our cruise. It was an expensive ticket for us and we were so excited to go, so I tried to hold off as long as I could before calling. Ultimately, we called a few hours before to ask for their understanding and cancel but got no sympathy. They were very abrupt and rude, told us there was n..." Read more

3 years ago

Kelsey M.

Kelsey M. star-alt star-alt star-alt star-alt star-alt

Kenner, LA

"After my time on the Prince Kuhio dinner cruise I would not recommend it to anyone else. In general the vibes were just off. My girlfriends and I booked this experience with high hopes. We appreciated the BYOB rules, but were highly disappointed when we were given red solo cups to use for our drinks. We were also displeased when a staff member told us there..." Read more

3 years ago

Brianna P.

Brianna P. star-alt star-alt star-alt star-alt star-alt

Honolulu, HI

"My husband and I went on the sunrise breakfast cruise scheduled from 0600-0800 and it was overall pretty underwhelming. We live here so we have been on a few other cruises in the area and this is by far the worst. The instructions say to show up half an hour before take off (so 0530), but half the crew didn't even show up until almost 0600. We then checked i..." Read more

3 years ago

Scott W.

Scott W. star-alt star-alt star-alt star-alt star-alt

Yelm, WA

"Not at all what I expected. Small little steak with 3 shrimp. Captain tiger was rude. We did not get our pictures taken like everyone else. The vans air conditioning barely worked and it was a full very hot ride. I recommend to look else where"

5 years ago

Dawn D.

Dawn D. star-alt star-alt star-alt star-alt star-alt

Bremerton, WA

"This is not worth the money.  Terrible food, cold, salty and poor quality.   If you want to go on a dinner cruise, spend more money don't waste your time on this cruise.  Entertainment was terrible and embarrassing.  This cruise shouldn't even be an option for discount Hawaii.  I feel ripped off."

5 years ago

Enrique S.

Enrique S. star-alt star-alt star-alt star-alt star-alt

San Lorenzo, CA

"Very unorganized, very unprepared, very understaffed. For as many people as went they should have had way more servers, the servers were completely overworked for the amount of people on the boat. It was taking way too long to get drinks when ordered.The food was not good. The green beans, vegetables, and shrimp tasted like they had been made days ag..." Read more

5 years ago

Idania V.

Idania V. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Food was horrible. Potatoes, Green Beans, Shrimp, all nasty. I've had better steaks at Denny's.Hardly ate anything off my plate, as did everyone around me. Everyone around us was upset.Took forever to get service. Took even longer to get our food. Bathroom was out of service for almost half an hour. Not enough servers.Save your money. Do not..." Read more

5 years ago

Caleb W.

Caleb W. star-alt star-alt star-alt star-alt star-alt

Keaau, HI

"One word, disaster! I'll first start with the check-in. The instructions stated to arrive at 5:30. Not sure why this was necessary as there was no one on board the boat... to add the captain didn't arrive until 6:15. Upon arrival instead of honouring who showed up first and doing the sensible thing of forming a line to allow passengers on, the captain took o..." Read more

6 years ago