928 verified testimonials
4.9/5 average rating
HWCheung
Shanon
"The two guys packing our belongings were friendly, helpful and efficient."
a year ago
Neil Willoughby
"Easy to talk to someone, all new to me so the explanation was good, had to alter a few things which everyone has been helpful with."
a year ago
Mark Webb
"Good communication and packing service. Good quoted price but shipping freight carrier costs increased over three weeks by 20% (not PSS fault)."
a year ago
IV
"Fast & timely response. Excellent service!"
a year ago
J Clinton
"Moving is a traumatic event, especially across huge distances and between different countries. When I first decided to return to the USA from the UK I was shocked at the quotes I was getting from house removal firms to ship a small amount of items from the UK to the east coast of the USA. The prices were extortion and seemed to be blatant profiteering in the..." Read more
a year ago
Mrs L Burns
"The rest of my belongings had to be collected the next morning, as the crew had picked up another boxed pickup the evening before, so all my household goods would not fit in on the first run as planned. It was really inconvenient, as I had plans to be away from home, but I had to stay in an empty home and borrow blowup beds to stay there the night so a crew..." Read more
a year ago
Ann Rushton
"PSS international have made my experience easy at first I was struggling as I am a novice at the internet and struggling, when I couldn't get some of the documents I contacted the firm and they had the solution. Would recommend a friend or family."
a year ago
Deborah Hammond
"From getting a quote to the delivery of the boxes to the storage unit at the requested time, and the pick up from the storage unit. Everything went accordingly - customer services, and all my questions were answered in a satisfactory manner."
a year ago
Lan
"Moved from UK to Italy. Great experience overall. Every step has been handled professionally. Good communication with all staff involved. Items have been packed and labelled very well. Moving team in Italy also did an excellent job. It took almost 5 weeks to complete the move. But Considering the price is competitive and everything arrived safely. Would give..." Read more
a year ago
Graeme & Sue
"Shipping for the first time, I had a lot to learn. I found the PSS systems easy to follow and use, and the support from the staff was outstanding, with a nominated person always available to promptly assist. My propertry has been collected in the UK but I have not experienced the shipment or delivery in Australia yet. An area for improvement was the pickup..." Read more
a year ago
Lewis
"Very pleasant and helpful team. Good communication skills. Good equipment for labelling & QR codes for tracking your boxes & household items etc List of itemised boxes provided for signature on site before leaving the house. Good packing materials provided ! Made a difficult experience much simpler & more customer friendly."
a year ago
Paul Summerville
"So far so good. Lots of good instruction of how to prepare. Timely and efficient pick up. Looking forward to getting my goods soon."
a year ago
Karen Morris
"PSS are great to deal with and were very helpful answering all my questions with great patience. The pick up of our household goods was very straightforward and the pick up crew were great."
a year ago
Emma Content
"Helpful and efficient. The office team helped us work out what we needed and the removal team were very pleasant, quick and tidy!"
a year ago
CaCtus Chik
"Professional arrangement. All my stuff are arrived on time and in good condition."
a year ago
Bryony Nooney
"Julian, Chris and John were fantastic from the moment they arrived until they left with our belongings. Very professional helpful and friendly service which was very much appreciated. Thank you"
a year ago
Mobee
"Paul and Dean were punctual, professional and friendly. They were so well organised and we were very impressed with the levels of service. Thank you."
a year ago
Guy Automobile Engineers
"Promptness of your actions, sending boxes etc. Good communication with Austin and Charlie Rapid delivery door to door. No damage to contents."
a year ago
Anna F. Franceschini
"Our experience in very positive, the staff is very friendly and very competent, we are happy to have chose PSS for our needs."
a year ago
Frank Tang
"Both delivery team and Theresa are very professional and helpful and I am much appreciated for their effort. They are the best. Thank you."
a year ago
Ghislaine la Grange
"It was very easy to book with PSS through their office team. I managed to get through to the person I needed to speak with on every occasion I phoned. They sent someone to do the itinerary of the house very quickly. One downside; in the itinerary list that was produced by PSS, they kept saying we had over 2500 cubic ft but didn�t look anywhere near that t..." Read more
a year ago
Eleanor Lloyd
"I had to make a couple of calls to PSS because I wasn�t sure what I needed to do when in terms of the form-filling. All my questions were answered and the collection of my boxes was very efficient."
a year ago
Tom Rodgers
"To date in the shipping process everything has been carried out on agreed dates and times. Staff have been very helpful and communicative."
a year ago
Bridget Cummings
"Very efficient. Tom and Craig knew their stuff and were excellent. Well prepared and very personable. Would highly recommend. Helen was on call if we needed her."
a year ago
"Cooperated and listen to us. Helpful to locate boxes in three rooms."
a year ago
Endorsal review