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Punchpass Reviews & Testimonials

4.9 (366)

Capterra Reviews: 37


5
76%
4
22%
3
0%
2
0%
1
3%

98% of Capterra users would recommend Punchpass

Punchpass logo

About Punchpass


Punchpass makes running your fitness studio a breeze.

Join our worldwide community of wellness studios, trainers, and instructors who love Punchpass.

Why Punchpass?

— Easy

Our simple and easy-to-use studio management software empowers you with the tools you need to run your operations smoothly and efficiently.

— Supportive

Our amazing customer support team of friendly problem-solvers are here to help you get the most out of Punchpass.

— Flexible

We meet you where you are, giving you the freedom and flexibility you need to grow your wellness community, all in one powerful management solution.

Email

hello@punchpass.com

  37 reviews
  4.7/5 average rating

Monica R. star-alt star-alt star-alt star-alt star-alt

"It manages memberships, online booking, selling packages and recurring memberships, the user interface is easy for our older clientele to use and the customer service is amazing."

2 years ago

Sara E. star-alt star-alt star-alt star-alt star-alt

"Excellent customer service, great integrations for teaching online and having an online library. One of the best pieces of software for the price."

3 years ago

Bernhard O. star-alt star-alt star-alt star-alt star-alt

"Great product and superb service. From the integration over some questions here and then, the team is always quickly helping out."

3 years ago

Michele G. star-alt star-alt star-alt star-alt star-alt

"The customer support daily whenever you require it."

3 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"The web - based application is great, super usable and customer service is also good. 1. easy to set up. 2. easy to Use. 3. friendly interface. 4. best product to invest. 5. Customer service is great."

3 years ago

Angie S. star-alt star-alt star-alt star-alt star-alt

"Love it, it is a keeper. The software is great, super usable and the customer service is outstanding. I searched a lot for a program that would allow scheduling within a program that showed how many spots were left. This program ended up meeting our needs way more than expected. The program is extremely user friendly both from and administrator and user side..." Read more

4 years ago

Rebecca I. star-alt star-alt star-alt star-alt star-alt

"PunchPass has been exactly what I needed to shift to fully managing my classes outside of a studio. It has also made accessing my teaching easy and more consistent for my students. Everything about PunchPass has been simple and intuitive. Their support system is super helpful, usually I can find the answer I need in on of their support articles and if not th..." Read more

4 years ago

Liezl H. star-alt star-alt star-alt star-alt star-alt

"A good system for a larger studio. It's a great alternative to MindBody. Much easier to setup and use and much more affordable."

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Punchpass was the best solution for a fitness studio a year or two ago when we first went looking. It served its purpose well but with increasing prices and the Canadian exchange, the monthly subscription is getting tiring. Now we've stumbled on other solutions that do all we need with a substantially lower yearly price point."

5 years ago

Susan E. star-alt star-alt star-alt star-alt star-alt

"I am very satisfied with PunchPass I have more to learn since I have only just finished my free trial and opened my account!"

5 years ago

Patricia P. star-alt star-alt star-alt star-alt star-alt

"Excellent communication and very easy launching their system. Immediate customer responses. It was so much easier to set up and costs much less than MINDBODY, which is essential for a small start up business like many fitness programs are. It has features I can grow into (and pay for) but eliminates the bells and whistles I don't need. The people that assis..." Read more

5 years ago

Tracy B. star-alt star-alt star-alt star-alt star-alt

"It has been excellent - great to see online reservations, manage billing & get away from Paper trail & cash sales. Ease of use, cost effectiveness & ability to streamline revenue collection & bookings"

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Just frustrated with the level of support punchpass offers. Have since looked to moving to MindBody with improved customer service."

6 years ago

Kaela M. star-alt star-alt star-alt star-alt star-alt

"null"

6 years ago

May d. star-alt star-alt star-alt star-alt star-alt

"null"

7 years ago

Dave M. star-alt star-alt star-alt star-alt star-alt

"Incredibly easy to setup. Incredibly easy to use. Full feature set. Allows us to focus on running our studio rather than spending hours and hours dealing with IT headaches as was the case before we discovered PunchPass. Loving the newly released version."

7 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Using Punchpass was a breath of fresh air after having tried MindBody for a few month, paid an unjustifiable amount of money, had terrible customer service and couldn't get all the functionalities we wanted. Punchpass simplifies the admin side of it. It integrates with Stripe and their customer service is amazing."

7 years ago

Lindsay V. star-alt star-alt star-alt star-alt star-alt

"It allows our customers to easily locate classes near to them, and allows us to streamline our waiver, and class check in process. Customer support is very responsive to requests and are a pleasure to deal with."

7 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Reduced software costs Ease of booking classes for customers increased Functionality for class instructors increased. What initially drew me to Punchpass was the cost for service, compared to other software which contained so many confusing features that we didn't need for a cost that we couldn't easily afford, Punchpass does almost everything that we need..." Read more

7 years ago

Brian K. star-alt star-alt star-alt star-alt star-alt

"The team over at Punchpass have been great! They have a simple straightforward chat client on all their pages and have been 100% responsive with 24 hours or less of all my requests. The software is going to meet all of our needs for right now. We are a woodshop and offer classes and shop time. Members can check online to see if the shop has open slots and..." Read more

8 years ago

Karen F. star-alt star-alt star-alt star-alt star-alt

"Very easy to use both clients and staff find Punchpass easy to use ! I like that I can use from my smart phone . Clients and staff like that how easy it is to use ."

8 years ago

Ally G. star-alt star-alt star-alt star-alt star-alt

"I have trialled many softwares for our yoga studio, and implemented a few of them. They were all messy for something that's meant to make it smoother! Punchpass is simple, fast and really effective. And they're always right there in response when you have questions - I've had MANY, despite it being more intuitive & straightforward than any other software I'v..." Read more

8 years ago

Erin S. star-alt star-alt star-alt star-alt star-alt

"I used Punchpass for my in home yoga studio for a number of years and was very pleased with the service. It met all of my needs and was a great way to manage a very small business with a level of professionalism that was very important to me. The crew "behind the scenes" was always personal, friendly and professional. I always felt that punchpass was design..." Read more

9 years ago

Debbi R. star-alt star-alt star-alt star-alt star-alt

"I needed something to save me time for my classes and stumbled across this program. It does everything I need: tracks attendance, maintains my customer data base, gives me a report of sales as well as many other great features. The customer service is supreme! Anytime I have a question or a need, I get a response in a timely manner complete with instruct..." Read more

9 years ago

Rebecca A. star-alt star-alt star-alt star-alt star-alt

"I have long searched for a simple solution to track my agency's events and attendance. Although we are not a yoga studio, we run classes and events with groups. We need to generate lists at the end of the month both by event and by attendee to show our funders how many events/hours we worked with clients, as well as how much time each client spent with us an..." Read more

9 years ago