Endorsal Michael Michael Verified customer
Nick Mitchell Verified customer
"The Operating Model workshop was the best workshop I have ever attended! It gave a process in which you are able to review chaos in a methodical and targeted manner."
6 months ago
Craig, Leader
"I can honestly say that COE has been the most practical and beneficial in my 30 years here. Learnings such as value stream mapping, and demand and capacity have become part of our day to day work and we are sharing our knowledge with not just our own teams but the whole business unit. I can see the benefits our business is gaining."
2 years ago
Alex, Leader
"COE has really been helpful to me in managing my team, switching to the continuous improvement mindset and utilising tools to make it easier. It’s definitely made me realise that I need to work ON the business, rather than in the business. And this is just the beginning."
2 years ago
Ronnie, Leader
"Thank you, this has been a journey. Loved every second of it! This program has definitely given me insights on my team which I always knew but couldn’t validate before. Even my team members were getting surprised with the things I was coming up with."
2 years ago
Kylie, Executive
"I've done a lot of courses in my career, including an MBA - the one that I always draw on is this one, COE. It’s the most useful, practical course that I’ve ever done and more than 10 years later I’m still using it. The beauty of COE is it is all applied in your role - it IS your job."
2 years ago
Chris, GM
"After 27 years in this company, I’ve participated in a myriad of excellent leadership programs but I’ve never had the opportunity of learning the science of how to run and optimise an operational business. Previously I had reached out to colleagues and leaders for advice but always seemed to be relying on trialling my own ideas rather than implementing some..." Read more
2 years ago
John, Leader
"I literally loved every minute of COE – as challenging as it was, I truly believe I have become a better leader as a result of the program. Jan, you’ve been nothing short of amazing for us."
2 years ago
James, Leader
"The program was fantastic and I highly recommend it to all people leaders. The best thing about the program was applying the knowledge to the team/business area and then seeing real results, with a big focus on providing more value to the customer."
2 years ago
Matt, Senior Leader
"I really enjoyed the COE program and learnt many new skills and tools that have assisted me deliver improved results over the past 8 months. My strategic plan contains more initiatives to progress & implement across the year which is very exciting. Jed was a great support to us across the workshops, I walked away from all of the workshops with a clear under..." Read more
2 years ago
Chris, Leader
"COE was a fantastic program and really helped to strengthen my toolset to support business operations and deliver more with better results."
2 years ago
Rob, Senior Sales Leader
"COE is a great program and it’s very easy to see the payoff for the company. I can honestly say it’s helped me lift employee engagement, customer satisfaction and revenue metrics."
2 years ago
Clint, Leader
"COE was a challenging but also a rewarding experience. I picked up some really practical new skills along the way that we are now utilising. The program helped to crystalise and link the business strategy with practical actions our team can all participate in to deliver on the strategy."
2 years ago
Grant, GM
"Having worked my way up from a technical background into management I have never been on anything like this before. I had gaps in my knowledge where I often had ideas but didn’t quite know how to approach or execute on them and at the same time tended to go with gut instinct. COE boosted my confidence through learning new ways of thinking and the associated..." Read more
2 years ago
Katelin, GM
"I am a huge supporter of the programs and it has made a huge difference in our organisation. You guys are really doing a tremendous job!"
2 years ago
Michelle, GM
"We have loved how COE and IOE improved the operational capability for our people and we are very thankful to you and your team of facilitators. COE gave my leaders and I a common language which facilitated collaboration and a shared improvement journey. We learnt some really cool practical tools that we all now use to understand and improve our business suc..." Read more
2 years ago
Grant, GM
"COE had a significant impact on the business and the mindset we go forward with."
2 years ago
Jason, GM
"This is a great, operationally focussed program that provides immediate uplift to the participants' knowledge and role effectiveness. It has real business relevance given it is business led."
2 years ago
Nick, Executive
"It truly has been a great program with continuing outcomes and excellent feedback sustained over three years."
2 years ago
Alan, Executive
"COE is a really valuable program and has been central to our improvement in our operational business over the last five years. My leaders have vastly improved knowledge of their business, can articulate a problem in a data driven way and improvement is now happening organically, without me needing to drive it."
2 years ago
Kylie, Leader
"I was privileged to be given the opportunity to do both the IOE and COE programs and can't thank Anita and the team enough for their professionalism and support through both programs. Not only have I walked away from them with a university qualification which at my age I never thought would happen, but my employer has benefited immensely from the skills and..." Read more
2 years ago
Gemma, Delivery Specialist
"The course helped me increase my understanding on how a team or business should operate to be more productive and efficient."
2 years ago
Frank, Specialist
"I really enjoyed IOE and have already implemented some of the learning and actions. Earlier today I initiated discussions with the Planning team which was identified from my IOE work."
2 years ago
Nick, Specialist
"The IOE program challenges the way people think about demand and capacity management, how they use their own time and to think strategically about the team as a set of processes."
2 years ago
Alex, Program Manager
"I thoroughly enjoyed the IOE program and Jan did a great job of facilitating. It helped me see the business through the same lens as my colleagues who have previously done IOE and COE."
2 years ago
"Anita Cunningham facilitated a fantastic session last week for us on managing and understanding data to make effective decisions. Highly recommend Anita's in depth knowledge, ability to simplify the complex and to be able to speak "our language" with appropriate examples."
6 months ago