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Rebrandly Reviews & Testimonials

4.7 (442)

Reviews: 442


5
80%
4
14%
3
0%
2
1%
1
4%

94% of customers would recommend Rebrandly

  Showing 1 star reviews only  

Harrison L. star-alt star-alt star-alt star-alt star-alt

"Terrible.-I spent months going back and forth with their accounts team. We were paying $250/mo, they told us we could pay $99.-Then, price increased to $119 with 7 days notice.-For the last 2+ years, when we went over a certain amount of links per month, we were billed accordingly for the overage-Now, we cannot create any more links until next month, unless..." Read more

10 months ago

J Rodriguez star-alt star-alt star-alt star-alt star-alt

"This company is shady. If your account goes into an overage state, you do not get ANY notification emails specifically about this, so if you have different people managing the usage of the account vs. the bill payments, you will be paying a lot of money without ever knowing it. Our $29/mo subscription had gone up to $200 before we realized what was going on...." Read more

a year ago

Silvia star-alt star-alt star-alt star-alt star-alt

"Rebrandly can ruin your campaigns. Really. I used the link shortener and tracking feature in PR materials for a critical campaign I sent. One of the contacts notified me that not only were the links not working, but they were pointing to a scammy expired domain page. I could verify it by myself. Even worse was that I had checked everything before, and it see..." Read more

2 years ago

Internal Consultant in Non-Profit Organization Management star-alt star-alt star-alt star-alt star-alt

"Learned the hard way - Rebrandly breaks GDPR and moves your account without asking. — What do you like best? It works - at a price - but goodness sake don't try to move an account over or to deal with their customer service - they make errors and ask you to do all the work. — What do you dislike? I worked for a client - we parted on go..." Read more

2 years ago

RanaWay

RanaWay star-alt star-alt star-alt star-alt star-alt

"Bad service! I'm trying to close my account and have and not pay this damn auto renewal but no one is responding. Can I avoid spending inultimately $40?"

3 years ago

Andrea star-alt star-alt star-alt star-alt star-alt

"Don't use it! This app steals your traffic in the free version. I implemented the free URL shortener to check how it worked for my own domain and detect the Instagram traffic going to my store. After installing it into the DNS settings and these propagated, I had the incredible surprise that my landing page had changed to one of Rebrandly and didn't even g..." Read more

3 years ago

Andrea star-alt star-alt star-alt star-alt star-alt

"Don't use it! This app steals your traffic in the free version.I implemented the free URL shortener to check how it worked for my own domain and detect the Instagram traffic going to my store.After installing it into the DNS settings and these propagated, I had the incredible surprise that my landing page had changed to one of Rebrandly and didn't even give..." Read more

3 years ago

Steven Nguyen star-alt star-alt star-alt star-alt star-alt

"Downtime without notice"

4 years ago

Dev _ star-alt star-alt star-alt star-alt star-alt

"Pay $14 for a year thinking you'll be able to use your custom domain/link to redirect to your own site. Sorry you need to pay an extra $4 a month for this feature.. which only even embeds the site doesn't redirect to it."

4 years ago

Dev _ star-alt star-alt star-alt star-alt star-alt

"Pay $14 for a year thinking you'll be able to use your custom domain/link to redirect to your own site. Sorry you need to pay an extra $4 a month for this feature.. which only even embeds the site doesn't redirect to it."

4 years ago

Danielle W. star-alt star-alt star-alt star-alt star-alt

VP, BTS

"If you have extra money to burn and don't mind paying for subscriptions you didn't sign up for and can't cancel, then it's a decent service with a nice interface."

4 years ago

Vitaly B star-alt star-alt star-alt star-alt star-alt

"Service is absolutely unreliable. After a weekend outtage, support was not available in time. They took another business day to reply. Which is another day of severe impact. Naturally, the bot-like nature of the responses further increased the damages. Finally, the issue was not resolved and we switched vendors, at great cost! Both the desktop and mobile si..." Read more

4 years ago

Vitaly B star-alt star-alt star-alt star-alt star-alt

"Service is absolutely unreliable. After a weekend outtage, support was not available in time. They took another business day to reply. Which is another day of severe impact. Naturally, the bot-like nature of the responses further increased the damages.Finally, the issue was not resolved and we switched vendors, at great cost!Both the desktop and mobile site..." Read more

4 years ago

Anupam M

Anupam M star-alt star-alt star-alt star-alt star-alt

"Shortcut that changes the rules on fly. — What do you like best? ability to create a shortcut for a long url. also ability to analyze the access to site based on geographics — What do you dislike? unable to edit the url, even though it was allowed when one created the account. — What problems are you solving with the product? Wh..." Read more

4 years ago

Kirill K star-alt star-alt star-alt star-alt star-alt

"Stay away from this URL shortener. — What do you like best? Good user interface. It used to be a good URL shortener until they removed the option to edit destination URLs without prior notice and left you to scrambling to fix all your funnels. — What do you dislike? Ever wander why there are so many Rebrandly's reviews around Feb' 17th..." Read more

4 years ago

Noir Ambassador star-alt star-alt star-alt star-alt star-alt

"absolutely shocked when I have been told to access from different browser because with Safari I cannot login into my account. Do not use it is a waste of time!"

4 years ago