55 reviews
5/5 average rating
Nichola Read
John Hughes
"Efficient , friendly and considerate service from this company . Would use them again ."
2 years ago
Google review
Man Yiu Lo
"Very helpful and responded swiftly upon any issues came up. Very experienced in dealing with insurance companies."
2 years ago
Google review
Andrew Davis
"We had, what turned out to be a severe water leak, in our cloakroom. Andrew sent someone straight away to assess the issue, dried the room and then re-installed a new vanity unit all within a few weeks- re-utilising everything that could be salvaged. We had a minor issue with the final invoice which Andrew corrected immediately. Hopefully no more leaks but w..." Read more
2 years ago
Google review
Stu E
"Incredible. They really went above and beyond to make sure everything was covered."
2 years ago
Google review
Katherine Danks
"Very professional, quick and friendly response. Would highly recommend."
3 years ago
Google review
Luke Kane
"Excellent service from start to finish, very professional and proactive in response to us contacting them. 100% recommend them.L"
3 years ago
Google review
David Johnson
"I had a nightmare getting the insurer to pay out and reinstate sorted everything, including dealing with the insurers and putting in a new bathroom, all paid by the insurers. Good service all around"
3 years ago
Google review
Eddie Sandwith
"After having a load of hassle with the insurance company Andrew and his team took over. The 2 lads doing the repairs worked very hard, efficiently and cleanly to complete the job. Will recommend Andrew and his reinstate team to make it a little bit less stressful"
3 years ago
Google review
Peter Robertson
"After an internal flood in our three story home, Andrew & team at REINSTATE personally dealt with all aspects of the insurance claim with L&G, obtaining a much higher payout than initially offered to us by L&G. They then sourced suppliers & dealt with all of the building / redecoration works, which were perfectly & professionally executed. PERFECTION!!"
4 years ago
Google review
Todd ATM
"Reinstate worked with me on an insurance claim and they proved to be extremely good value. They worked tirelessly to ensure I was given a fair payout and provided nothing but a professional and friendly service. I highly recommend working them."
4 years ago
Google review
Julie-Ann Stobo
"Andrew and James took all the hassle out of my insurance claim and accommodated my physical mobility by their caring support. They organised the whole renewal of a kitchen due to a water leak and did extra work (re-site part of old kitchen as utility area) to ensure I was happy. Their workers were very tidy and polite, with very high standards of workmanship..." Read more
4 years ago
Google review
Luke Skillington
"Andy and the team were a massive help for the job I had. Overcame some difficult situations with insurers on the job and managed my expectations superbly through constant communication. Massively appreciated"
4 years ago
Google review
Andrew Brennan
"After a very damaging water leak, our insurance company decided to be very difficult with regarding to settling our claim. We asked Reinstate to step into negotiate on our behalf and their knowledgeable approach won the day. They then undertook all necessary repairs and replacement ensuring a potentially fraught situation was made less stressful. 5/5 from m..." Read more
4 years ago
Google review
Matt Elliott
"Working with Reinstate made the whole process so much easier. Instead of having a constant back and forth with the insurance company following water damage which resulted in a whole in the kitchen ceiling, I made phone call and from there Andrew and the team took over and did everything on my behalf. They kept me updated the whole way through, worked with th..." Read more
4 years ago
Google review
Paul Macey
"Andrew is an honest and trustworthy guy, explained what he would do and when and met every expectation. If you’ve got something that is or maybe is an insurance claim, just ask for an honest answer. Saved me loads of haste dealing with the insurance company."
4 years ago
Google review
Andrew Liddle
"Reinstate dealt with my insurance claim for damage done to my property by a tenant. They quickly arranged for inspection, put together a schedule of work and dealt with loss adjusters. Sadly due to COVID-19 and problems with the insurers the claim was delayed by a few months but Reinstate kept the pressure on and eventually got a good settlement. They were e..." Read more
4 years ago
Google review
Malcolm Laycock
"After being flooded we found ourselves in need of asbestos tile removal and consequential repairs to floor. Initially contacted by Andy to do floor screed however when he visited he spoke about he range of his services and helped us negotiate with loss adjuster so we could have all the work done by his firm - This allowed us to get the whole job done in two..." Read more
4 years ago
Google review
Matthias Sharpe
"Concept building solutions were amazing from start to finish. After having a leak from our bathroom shower Andrew took care of everything including dealing completely with our insurance. The works were carried out promptly and efficiently. I can highly recommend Andrew and his team. Matt"
5 years ago
Google review
Sarah Wilde
"A pleasure to work with. Took the pressure off me at a very hectic time of the year. All jobs done quickly and professionally. I still love admiring my new bathroom, dining and living room after water damage meant a whole new decor project needed doing."
5 years ago
Google review
Paul Smith
"If you want a professional one stop shop then Andrew and his Team are second to none !.. i have a very busy lifestyle and they take care of everything having used them on several occasions before they come from me highly recommended. Thanks Andrew"
5 years ago
Google review
Helen Shires
"I have dealt with Concept Building Solutions (Leeds) on two occasion. On both these occasions they have been efficient and responsive. Would highly recommend them"
5 years ago
Google review
Julie Walne
"Andrew is very professional and friendly."
5 years ago
Google review
Daniel Peck
"Andrew dealt with everything from start to finish. Hassle free and totally satisfied with the end result. Would recommend."
5 years ago
Google review
Kevin Beadsley
"I can’t recommend this company highly enough. I left them with an horrendous flood damaged house as I was away on holiday. They must have worked night and day for weeks to get the house habitable for when I returned. Nothing was too much trouble for them and I was absolutely delighted with the workmanship and attitude."
5 years ago
Google review
"Andrew and Gary successfully negotiated with the insurers on my behalf to secure reimbursement to complete all the work that needed doing without any shortcuts. All the necessary repairs were done to a very high standard. I wouldn’t have been able to do this on my own. Excellent communication all round. Thank you."
2 years ago
Google review