Endorsal 
Google 
Karlton Huang Verified customer
Co-Owner, Marais, Australia
Chad Sawtell Verified customer
Owner, Vast, Australia
"We turned our old program off at 5pm and turned Retail Express on at 9am the next day – no downtime."
5 years ago
Grant Mayo Verified customer
Owner, Nutrition Warehouse, Australia Wide
"I don’t think we would now have 54 stores if we didn’t begin with Retail Express."
5 years ago
Matt Turner Verified customer
Owner, 99 Bikes, Australia Wide
"We had 60 or 70 new staff join the business in two years, so we highly value something that people can pick up quickly."
5 years ago
Annabelle T
"My experience - don’t use them. I was promised the world, asked a lot of questions and I signed up. I spent days and weeks and then some getting everything ready for launch, there was a period of about 3 weeeks where there was just no response from them during my onboarding. Went to launch and it was a massive flop. The lack of support is insane for such rid..." Read more
6 months ago
Google review
Caza S
"Since you guys moved to Maropost the support response has been woeful - sorry Retail Express was an excellent company easy to deal with ect.. however not too impressed with Maropost :/"
2 years ago
Google review
Phil Daniel
"We had a problem getting some printers setup onto our Mac network that was using parallels. The team at Retail Express didn't give up even though there were some hiccups. Daniel at support then took over and had it sorted very quickly."
2 years ago
Google review
Gurpreet Padda
"Very friendly service, great support team. Anytime we have issues with Retail express, their support team is there to assist us."
2 years ago
Google review
karina cripps
"I am very with the prompt service from REX. Great customer service."
2 years ago
Google review
Shane Hulbert
"Fantastic software with more improvments on the way, from sales to implementation communication is unbeatable, I've tried many big name IMS but this one is by far the easiest for setup, use and support Big thank you to the implementation team, R....... You're a legend!"
2 years ago
Google review
Derek Spillane
"The company I work for has been using Retail Express for the last 6 month and the service has been incredible. Anytime we had an issue the customer service team have been exceptionally helpful and responsive. The RE package itself is very good and fits well with our operation, no issue with outages as we have the offline facility and so far the entire opera..." Read more
2 years ago
Google review
Melissa Taylor
"We have been using RE for two weeks now. Learning daily !!! If we can't figure it out their Knowledge Base is fantastic and if that doesn't help jump on the phone and the response time has been amazing, helpful and informative. Very Happy so far."
2 years ago
Google review
Sunil Narayan
"Overall im satisfied. Although the system can upgraded to do better with added feature like being able to email delivery slips etc. Could be better with more user friendly features or more tailored."
2 years ago
Google review
Natalie Chapman
"We really appreciated the regular contact throughout the implementation process, the hardware checks, the help to upload data into the system, as well as the advice during "go-live" day. Big thanks to your terrific team!"
2 years ago
Google review
Googles Kenden
"Service and support was excellent. Ben helped me re integrate with Xero and sorted out my issues."
2 years ago
Google review
Tony Gill
"Have done 2 implementations and used other systems - stacks up in almost every area...and getting better with more users. Am about to do another omni channel business with a number of integrations (shopify etc). Excited to see improvements for the business Im working in."
2 years ago
Google review
Deniz Kizilkaya
"Great customer service every time I have questions. Always pleased with their help, they always have the solution."
2 years ago
Google review
Michael Martin
"Great response time and helpful advise"
2 years ago
Google review
Sales Malvern Irrigation
"Follow up and having a solution to the issue was great !"
3 years ago
Google review
Janice Hawken
"Retail Express is a great POS system and the support they are able to give is outstanding. No question appears too dumb for them and they are supportive throughout the process and super fast at responding."
3 years ago
Google review
MobileBeat Helensvale
"The support team is always so polite and helpful on the phone. The online service is is great as well and I get a response usually pretty quickly."
3 years ago
Google review
Stephen Brumwell (Darkura)
"Absolutely fantastic customer support and prompt service!"
3 years ago
Google review
Tony Devlin
"I am always happy with the prompt emails received back whenever I have any questions. No problem is too big or small for them. The staff are always polite & helpful."
3 years ago
Google review
Alan Ward
"At Chiefs Australia (formerly Nerta Qld Pty Ltd), we have been using Retail Express as our main inventory and invoicing system for over 4 years. Very happy with the system and always impressed with the level of support we receive. Prompt and accurate at all times. Alan Ward, Business Manager."
3 years ago
Google review
Jen Moore
"We have recently started using Retail Express. The support has been great, they are quick to respond and assist with any questions, either via email or phone. We also recently had onsite training with Wade. Wade was wonderful, very professional, explained things in a way that we all understood and could then put into practice. I would happily recommend the p..." Read more
3 years ago
Google review
"Retail Express is very easy to use – staff pick it up quickly whenever we open a new store."
5 years ago