Serrano Reviews & Testimonials

4.9 (203)

Reviews: 203


5
90%
4
10%
3
0%
2
0%
1
0%

100% of customers would recommend Serrano

  Showing 5 star reviews only  

Child Of Light

Child Of Light star-alt star-alt star-alt star-alt star-alt

"This was my 2nd time coming to this body shop and as usual they were extremely helpful and courteous. The woman at the front desk is really sweet and seems to be knowledgeable about her job. I have already recommended them to my parents and I will be back for more work on my car."

4 years ago

Google review

Tiewonka Compere

Tiewonka Compere star-alt star-alt star-alt star-alt star-alt

"I have used Serrano for years. He has always been the place where I trust to give me great service at a far price. Thank you Leo and staff!!!! :-)"

4 years ago

Google review

Kendra Armstrong

Kendra Armstrong star-alt star-alt star-alt star-alt star-alt

"Took my car in for a repair, Ms.Lisa was outstanding when it came to customer service, the time frame for the repair wasn’t long at all and I truly left as a satisfied customer."

4 years ago

Google review

Trafficwarrior Linda Kulczyk (linda)

Trafficwarrior Linda Kulczyk (linda) star-alt star-alt star-alt star-alt star-alt

"Good job. They fixed my rolling toaster up. Gotta watch where I park under Palm trees. The staff was helpful, gave me a hopeful estimate, and I am pleased with the end result."

4 years ago

Google review

Susanne Lester

Susanne Lester star-alt star-alt star-alt star-alt star-alt

"Best service EVER"

4 years ago

Google review

Patricia Lougheed

Patricia Lougheed star-alt star-alt star-alt star-alt star-alt

"Serrano replaced my front and left side bumpers and my left mirror. They finished within the initial time estimate and cost estimate. My car looks like new."

4 years ago

Google review

Cahare Watkins

Cahare Watkins star-alt star-alt star-alt star-alt star-alt

"Impressive Work. Painted my Jeep Grille fast and Precise. Will Be Back."

4 years ago

Google review

R E

R E star-alt star-alt star-alt star-alt star-alt

"These folks are the best! I won't go anywhere else."

4 years ago

Google review

Rachel Pratt

Rachel Pratt star-alt star-alt star-alt star-alt star-alt

"I was in a car accident on feb 13th, and had my vehichle taken to serranos... Lori and Thomas were great kept me informed about my vehichle and lori took car of the rental place harrassing me... will definetly use them again... my suv looks great!"

4 years ago

Google review

Roderick Hinds

Roderick Hinds star-alt star-alt star-alt star-alt star-alt

"Best consumer service and service. Should be an usaa preferred body shop. If you are a usaa member go to them. They treat you with respect. They will get it right the first time. If your insurance company tries to send you to Gerber collision and glass tell them no and your taking it to serrano instead. They keep you informed and get it dont right and fast...." Read more

4 years ago

Google review

Joyce Donaldson

Joyce Donaldson star-alt star-alt star-alt star-alt star-alt

"Perfection!!!"

4 years ago

Google review

Davika Puls

Davika Puls star-alt star-alt star-alt star-alt star-alt

"I have had my car worked on several times here. Staff is courteous and polite. The work is amazing. I like them so much when my sons car was in a accident, we took his car there. They have always gone above and beyond what I expected."

4 years ago

Google review

Maria jones

Maria jones star-alt star-alt star-alt star-alt star-alt

"After having a bad experience at Hanania Collision center Matt Kane mnger. Serrano is the best, they provided top notch services, I recommend them to all.♥️♥️♥️♥️♥️"

4 years ago

Google review

Lloyd Oster

Lloyd Oster star-alt star-alt star-alt star-alt star-alt

"Fantastic place service is excellent Lisa and Thomas are the best thank you guys after 50 yrs in service I TRUST THESE PEOPLE"

4 years ago

Google review

david cain

david cain star-alt star-alt star-alt star-alt star-alt

"They were amazing.Car looks new . Very friendly and very professional service. I can't believe we got my car back as fast as we did. We are very pleased. Definitely 5 star service."

4 years ago

Google review

Elizabeth Edge

Elizabeth Edge star-alt star-alt star-alt star-alt star-alt

"So far I’ve only dealt with Lisa in the office. She is hands down the best!! My car was in an accident on Christmas Day. I did not receive a rental or any communication from my insurance company until Lisa helped me. She went above and beyond to help make something that was super stressful a whole lot easier."

4 years ago

Google review

Tenoria Ellis

Tenoria Ellis star-alt star-alt star-alt star-alt star-alt

"The staff is very professional and helpful...Their prices is reasonable and they’re very reliable....I’ve had the best experience with them since I’ve been coming to them the last past month or so....I highly recommend any and everyone to come here and get their car looked at and worked on....."

4 years ago

Google review

Latasha Roberts

Latasha Roberts star-alt star-alt star-alt star-alt star-alt

"I had a hit & run! My insurance company referred me. Wonderful Service! I cant tell that my car been Wrecked! Going to visit again! Amazing work"

4 years ago

Google review

MISTY VIGAL

MISTY VIGAL star-alt star-alt star-alt star-alt star-alt

"Great customer service and quick turn around"

4 years ago

Google review

Sarah Mitchell

Sarah Mitchell star-alt star-alt star-alt star-alt star-alt

"AWESOME EXPERIENCE. My beautiful Honda was wrecked on the side. They got it fixed fast and called with updates often. I will always take my car there in the future."

5 years ago

Google review

myny Now

myny Now star-alt star-alt star-alt star-alt star-alt

"Jason was AMAZINGGGGG. My car looks amazing after the repairs serrano paint and auto you will always have my business. Process was quick and easy and easy access across the street to enterprise. Customer service was AMAZING the lady who worked in the front was very professional. Serrano made this experience hassle free again, Jason was absolutely AMAZING Ser..." Read more

5 years ago

Google review

Luz Trcson

Luz Trcson star-alt star-alt star-alt star-alt star-alt

"Honest, job well done"

5 years ago

Google review

Betty Boop

Betty Boop star-alt star-alt star-alt star-alt star-alt

"Fixed and Painted my hood after a tree limb fell on it. Had it out in 3 days. Perfect!"

5 years ago

Google review

Tri Wh

Tri Wh star-alt star-alt star-alt star-alt star-alt

"If you want honest and dependable work! Leo and his team are always amazing! I've been a customer for years! His dad was awesome after my car accident. I continued servicing my vehicles there."

5 years ago

Google review

Kimaya Kothare

Kimaya Kothare star-alt star-alt star-alt star-alt star-alt

"Great customer service, kept me informed throughout the whole process. Plus for a great price they did a fantastic job on my car, made her look brand new. Highly recommend!"

5 years ago

Google review