SERVPRO - Puyallup/Sumner Reviews & Testimonials

5 (264)

Reviews: 264


5
99%
4
1%
3
0%
2
0%
1
0%

100% of customers would recommend SERVPRO - Puyallup/Sumner

Erin Zeiger

Erin Zeiger star-alt star-alt star-alt star-alt star-alt

"We hired Servpro to clean and sanitize the garage at our new house from many years of accumulated cigarette smoke. Luanne, Aminah and Arturo did a fantastic job and were so great to work with."

9 days ago

Google review

Thiago Soares Costa

Thiago Soares Costa star-alt star-alt star-alt star-alt star-alt

"Luanne, Aminah, Robert, Arturo, and Manuel have been an outstanding packing crew. They worked efficiently, handled everything with care, and were incredibly respectful throughout the entire process. Their professionalism and positive attitude made a stressful situation much easier for us. We truly appreciate their hard work and commitment."

10 days ago

Google review

Shawna G

Shawna G star-alt star-alt star-alt star-alt star-alt

"Luanne and Rachel were very professional and caring. We had a sensitive situation and they handled it with grace and kindness. Well done!"

21 days ago

Google review

Nancy and Lou Williams

Nancy and Lou Williams star-alt star-alt star-alt star-alt star-alt

"Luanne, Scooby and Arturo. They did what they were supposed to do moving a lot of contents from garage into the bedroom and setting it up. Everybody was friendly, good manners and went right to work. Mrs.Luanne was very helpful to me telling me what was happening. She is a great leader and she works well with her team and great customer service. I would hig..." Read more

a month ago

Google review

Frank Wilson

Frank Wilson star-alt star-alt star-alt star-alt star-alt

"Very professional. Explained everything as they went along. Very good work"

2 months ago

Google review

Jon Gatley

Jon Gatley star-alt star-alt star-alt star-alt star-alt

"Servpro helped me deal with the aftermath of my house flooding. They dealt with drying, abatement and repairs. All my stuff had to be moved out then back after repairs and they were a great help."

2 months ago

Google review

Maryann Daniels

Maryann Daniels star-alt star-alt star-alt star-alt star-alt

"The whole team was so wondeful and careful with my home. Samuel H., Kamal H., Dillon B. Brayden, and Britney N. Kept me informed on what was happening everyday and came quickly!"

3 months ago

Google review

Ashley Miller

Ashley Miller star-alt star-alt star-alt star-alt star-alt

"I moved into a rental unit that had horrible pet odor stains (soaked deep into a closet and wall trim). Servpro was quick in replying to my inquiry & sent someone out to inspect the situation right away. Every employee that I interacted with (Trenesse, Luanne, Milton) was professional and provided great customer service. Answered all my questions and made me..." Read more

3 months ago

Google review

Jorge Villegas

Jorge Villegas star-alt star-alt star-alt star-alt star-alt

"SERVPRO guys offer good advice and support and communication, Fernando T, Santiago, and Eric good team members"

3 months ago

Google review

Jack Wall

Jack Wall star-alt star-alt star-alt star-alt star-alt

"Brittany Newhardt was our project manager and she was terrific. She described the whole process for mold mitigation and it was very informative. She also gave us a lot of confidence that the problem would be resolved and it was. Samuel and Dylan the mitigation crew were professional, thorough, and kind. Great experience they told us exactly what they were do..." Read more

3 months ago

Google review

Sarah Gilcrist

Sarah Gilcrist star-alt star-alt star-alt star-alt star-alt

"Britney N, Dillon Barker & Samuel Hopey thanks for your Emergency Assistance over the weekend with my roof and kitchen leak. Im very thankful❤️"

3 months ago

Google review

Douglas McCloskey

Douglas McCloskey star-alt star-alt star-alt star-alt star-alt

"Mike, Eric, and Santiago did a bang up job tearing down my shed! They are true professionals. Excellent cleanup work also! I recommend Servpro, I will use them in the future. Douglas"

4 months ago

Google review

Carolyn Merrival

Carolyn Merrival star-alt star-alt star-alt star-alt star-alt

"Luanne,Milton, Robert and Nancy were incredibly pleasant and professional. They kept me in the loop on each step and the walk through was very acceptable."

5 months ago

Google review

Gayla Mender

Gayla Mender star-alt star-alt star-alt star-alt star-alt

"We were very happy with the service provided by Sam and Dylan of Servpro. They were able to quickly and accurately assess the water damage. They set up the water extraction system and fans. 24 hours later, David came and removed the equipment because we were dry. 5 stars and highly recommend!"

5 months ago

Google review

Marie Gunn

Marie Gunn star-alt star-alt star-alt star-alt star-alt

"Luanne & Crew. Thank you so much! You were awesome! You helped us through a difficult situation and we appreciate it!"

6 months ago

Google review

Ruth Snyder

Ruth Snyder star-alt star-alt star-alt star-alt star-alt

"Great to deal with these professional team members Luanne, Robert, Milton. Answered all my questions and incredibly nice"

6 months ago

Google review

Jason Baxter

Jason Baxter star-alt star-alt star-alt star-alt star-alt

"Immediately after the smoke had cleared from a kitchen fire started from a food driven black Labrador non-retriever who can’t help himself. I contacted Servpro of Puyallup/Sumner for remediation/restoration, knowing that they were the most responsive and competent company to complete this task based on local word of mouth. They did not disappoint. In fact, t..." Read more

6 months ago

Google review

Bree Dutton

Bree Dutton star-alt star-alt star-alt star-alt star-alt

"Brandi and Yahir were fantastic!"

7 months ago

Google review

Mehrdad Novini

Mehrdad Novini star-alt star-alt star-alt star-alt star-alt

"The team was very professional, and explained the process step by step. They cleaned our attic of mold, and got it ready for the next step of repair work. Thank you"

7 months ago

Google review

Robyn Bianchin

Robyn Bianchin star-alt star-alt star-alt star-alt star-alt

"We have a new hero in our house, and his name is Rudy! The house we live in currently has a toxic basement flood and Rudy from ServPro was dispatched to help. He’s been so helpful; he acted fast to get it pumped, he is getting our unit deodorized asap, he has been so communicative and professional. We are so thankful for his super quick work and support!"

7 months ago

Google review

Brandon Schwarz

Brandon Schwarz star-alt star-alt star-alt star-alt star-alt

"Servpro was extremely helpful helpful during a stressful time."

7 months ago

Google review

Therese Obrien

Therese Obrien star-alt star-alt star-alt star-alt star-alt

"Luanne,Robert, Milton,Scooby, Eduardo &Arturo The team was exceptional. Would highly recommend."

8 months ago

Google review

Patricia Taylor

Patricia Taylor star-alt star-alt star-alt star-alt star-alt

"The whole team did a wonderful job. We had possible mold cleanup and also vent cleaning. Brittany and Samuel especially went above and beyond to ensure everything was perfect. Highly recommend. Thanks so much."

8 months ago

Google review

LAURA MARCOE

LAURA MARCOE star-alt star-alt star-alt star-alt star-alt

"ServPro has been amazing! We had a major power failure and they were there onsite within 2 hours with generators to get us back up and running. Mario Casello, Rudy Santos, and their crew were professional, skilled, and absolutely a pleasure to work with. Rarely have I been more impressed with the responsiveness of a company or their customer service!"

8 months ago

Google review

Joseph Loera

Joseph Loera star-alt star-alt star-alt star-alt star-alt

"Had great experience/interaction with servpro we were assisted by Warren who gave us a lot of feedback a recommendations and he was very polite and professional 9.5 out of 10 in my personal opinion I would recommend servpro to others in need of this kind service. Thank-you Warren"

8 months ago

Google review