SERVPRO - Puyallup/Sumner Reviews & Testimonials

5 (235)

Reviews: 235


5
99%
4
1%
3
0%
2
0%
1
0%

100% of customers would recommend SERVPRO - Puyallup/Sumner

Deb

Deb star-alt star-alt star-alt star-alt star-alt

"The vendors Richard and Milton were excellent, courteous, professional and extremely efficient! They were in constant touch with me regarding their appointments and arrivals - very efficient and polite! I highly recommend their services!"

2 years ago

Google review

Chiwee

Chiwee star-alt star-alt star-alt star-alt star-alt

"I want to thank Darrin he was wonderful helping with my move in One Canyon Place apartments. Extremely hard working and friendly. He deserves a raise!"

2 years ago

Google review

Johnny Gun

Johnny Gun star-alt star-alt star-alt star-alt star-alt

"Great job"

2 years ago

Google review

Sarah Menn

Sarah Menn star-alt star-alt star-alt star-alt star-alt

"I have Jerry kaczka to came out to check on my overflow bathtub water damaged! He is so helpful and gave us the best experience! We recommend him!"

2 years ago

Google review

Jillian

Jillian star-alt star-alt star-alt star-alt star-alt

"Brent, Abe and Robert did a wonderful job helping me start the process of clean up after a faulty fridge installation. Brent got his team in with in hours and everyone thoroughly explained the process to me."

2 years ago

Google review

Ruth Jones

Ruth Jones star-alt star-alt star-alt star-alt star-alt

"I would also like to mention that Abelardo and Robert were my technicians. They were extremely helpful and kind and got the job done efficiently. I’m so thankful for their service!"

2 years ago

Google review

Rachelle K

Rachelle K star-alt star-alt star-alt star-alt star-alt

"Worked with Joanne, Patricia, Sandra, Katy , Ely, Arturo, Jonathan, and Mimi on the removal of all of our stuff after our horrible house fire. They were professional and payed a lot of attention to all of the small details. I appreciate them taking the time to find all of our baby photos and cataloging each and every single item. Your methodicalness helped s..." Read more

2 years ago

Google review

Tameeka Harris

Tameeka Harris star-alt star-alt star-alt star-alt star-alt

"Ninoska,Rachel, Heather and Eduardo helped with moving services great company very polite and careful with loading!"

2 years ago

Google review

Shane Fx

Shane Fx star-alt star-alt star-alt star-alt star-alt

"Jerry took my call and calmed me down over water damage from a pipe. Hugo and Manuel found a different problem and did the difficult work! Angela's customer server was fantastic on the phone! Thank you"

2 years ago

Google review

Viet La

Viet La star-alt star-alt star-alt star-alt star-alt

"Our crawl space had leaks and all 3,000 square feet of the insulation soaked wet. Servpro staff spent six days removing all insulations and damaged properties, drying out the subfloor, and treating all molding spots. I am highly impressed with their quick response and professionalism. The team spent time explaining to me every single step of the process. A b..." Read more

2 years ago

Google review

Regina Rios Rios

Regina Rios Rios star-alt star-alt star-alt star-alt star-alt

"The team consisted of: Ninoska, Eduardo, Heder, Hector, Arturo and Ely. They did a tremendous job packing, removing and transporting household items for a unit that was flooded. Excellent thorough communication, on time, were very patient with our tenants and assured them that their household items were in good hands. Thank you for a job well done!"

2 years ago

Google review

Venus Larimer

Venus Larimer star-alt star-alt star-alt star-alt star-alt

"Eli/Robert/Mason were super responsive, got to working on the water damage and recovery quick. They were awesome at offering us options, helped clean up remaining water on our rug and even offered to clean and deodorize our rug. Super glad to have gone with this company."

2 years ago

Google review

Linda burt

Linda burt star-alt star-alt star-alt star-alt star-alt

"Wonderful team! Even cleaned off the food on my stove! I had 8 teeth pulled they were very quiet so I could take a nap Nicoska (Katy) Hector Milton has a great team!!! Very professional 👏"

2 years ago

Google review

Byron Pullen

Byron Pullen star-alt star-alt star-alt star-alt star-alt

"Our water heater failed in our basement and the crew was able to get everything dry and clean. Our carpets were saved and so was our drywall. A few minor fixes like baseboards and padding, but otherwise the team of Hugo, Jorge, Manuel, Luis, and Carlos took wonderful care of us at a stressful time."

2 years ago

Google review

Katy Rodgers Mast

Katy Rodgers Mast star-alt star-alt star-alt star-alt star-alt

"We were so relieved to work with such a professional crew when dealing with the aftermath of a water leak. Abelardo, Glen, Giancarlo, Richard, JJ and Max were all incredibly hard working, polite, respectful, and clearly knew what they were doing. Not only were all of our questions answered, but they also shared additional information just to keep us informe..." Read more

2 years ago

Google review

Gabby Boyle

Gabby Boyle star-alt star-alt star-alt star-alt star-alt

"Patricia, Heather & Eduardo were so amazing. They were informative, friendly & quick ! Thank you ! 💙"

2 years ago

Google review

sushil bal

sushil bal star-alt star-alt star-alt star-alt star-alt

"I had a clean water leakage in a 2nd floor bathroom, water came out through my dining room roof and the pantry ceiling light. Servpro team came in the evening and looked out all the issue along with my dining room. The dinning room roof had a mural painting, I asked them try to save it if possible and the last option is to takeout the drywall to dry up. Abe..." Read more

2 years ago

Google review

Joyce blatterman

Joyce blatterman star-alt star-alt star-alt star-alt star-alt

"Hugo, Manuel and Ethan,were kind professional, courteous, knowledgeable,and helpful. Brent made this process go so much easier for me. His expertise and attention to detail and thoroughness ( besides all of the above listed attributes) were amazing!!! Thank you to the entire team! The office staff were very attentive. I appreciate your entire group!!! Bravo..." Read more

2 years ago

Google review

Cathy Melson

Cathy Melson star-alt star-alt star-alt star-alt star-alt

"Mimi and her team of Zach, Forest, Johnathan, and Lonnie went above and beyond to help us recover all our mother’s belongings after a flood at her assisted living facility. Due to our mom’s declining health our family had to move her to a different facility. With all the stress of finding appropriate care for our mom, Mimi and her team were hands-down the ea..." Read more

2 years ago

Google review

Ken Benny

Ken Benny star-alt star-alt star-alt star-alt star-alt

"The customer service and attention to detail provided by Ninoska and her crew is really good. We are in the midst of pack out, demo and replacement of our entire flooring due to water damage and we could not be happier with the pack out this team provided."

2 years ago

Google review

Katie Beck

Katie Beck star-alt star-alt star-alt star-alt star-alt

"Patricia, Robert and Amado were courteous, fast, efficient, and friendly. Everything was packed so well and they really were so careful with our belongings. They were careful with the surroundings and didn’t run into or scratch anything. Nothing but great things to say about these three!"

2 years ago

Google review

Tess Munn

Tess Munn star-alt star-alt star-alt star-alt star-alt

"Patricia, Auturo, Henry, Hector C., Amado, and Jose were amazing and professional in bringing our belongings back post water event."

2 years ago

Google review

Liza Weiser

Liza Weiser star-alt star-alt star-alt star-alt star-alt

"Jj and Eduardo are the best"

2 years ago

Google review

Annie Jones

Annie Jones star-alt star-alt star-alt star-alt star-alt

"Entire onsite staff were prompt, professional, efficient, courteous and answered all my questons with confidence. I would recommend them to others but hope to never have to use them again for myself. Patricia, Brent, Weston, Atti, Ethan, Henry, Cynthia and many others whose names I can't remember ..."

2 years ago

Google review

Christine Metzler

Christine Metzler star-alt star-alt star-alt star-alt star-alt

"We had to use ServPro recently due to an upstairs toilet overflowing ALL DAY! The crew came out with in a few hours of my call. Got the stabilization going, and 2 days later had everything that needed to be demoed taken care of. These guys are top notch! They took great care of our home and we very kind and professional. Thanks so much to Hugo and his crew,..." Read more

2 years ago

Google review