SERVPRO - Puyallup/Sumner Reviews & Testimonials

5 (208)

Reviews: 208


5
99%
4
1%
3
0%
2
0%
1
0%

100% of customers would recommend SERVPRO - Puyallup/Sumner

Dan Portmann

Dan Portmann star-alt star-alt star-alt star-alt star-alt

"Water damage from broken pipe, damaged drywall, carpet and flooring. Cleanly and precisely removed damage. Hugo and his crew Carlos, Luis and Manuel. professionalism and very thorough. Recommend them highly."

a year ago

Google review

Bill Hassen

Bill Hassen star-alt star-alt star-alt star-alt star-alt

"My wife and I would like to extend a heartfelt thank you and appreciation to Ninoka, West, Katy, Amado and Hector for their hard work and effort to help us out with the move out of our furnishings. This is another example of great service provided by ServoPro. Please pass on to those people above how grateful we are and to those who have helped us out so f..." Read more

a year ago

Google review

Doyle Campbell

Doyle Campbell star-alt star-alt star-alt star-alt star-alt

"What can I say? Jorge, Hugo, and Carlos. Are awesome. Showed up within a hour after calling. Extremely respectful and professional. I was explained the whole process and why they do it. Then they went to work and finished up what they had to do. Afterwards, I was given a walk through and was explained in detail what was done and the next steps. I highly reco..." Read more

a year ago

Google review

molly dupuy

molly dupuy star-alt star-alt star-alt star-alt star-alt

"Patricia,Luis R, Emmet ,Armando,Ninoka.Cynhia. Elly and Eduardo. fast friendly and efficient. Thank you!"

a year ago

Google review

Kris Thornton

Kris Thornton star-alt star-alt star-alt star-alt star-alt

"Ninoska and her team Katy, Ely, Cynthia, Amado and Luis all did a very nice job. They were all very courteous and empathetic to our situation. They worked and communicated with us through the process."

a year ago

Google review

Cherilyn Phipps

Cherilyn Phipps star-alt star-alt star-alt star-alt star-alt

"I cannot say enough about Servpro. From the first day when I called for help with the water damage in my home to the day they brought my contents back, they have been kind, professional, and thorough. My first contacts were Justin, Alex, and Samantha. They guided me through what they were going to do to get my home dried out, how they would pack up my home,..." Read more

a year ago

Google review

Doug Jaquez

Doug Jaquez star-alt star-alt star-alt star-alt star-alt

"Nothing but great service during our flood restoration. Shout out to Ninoska, Joanne, Katy, Hector C, Eduardo, Rain and Arturo."

a year ago

Google review

rick names

rick names star-alt star-alt star-alt star-alt star-alt

"Joanne, Arturo, Rain, Hector and Eduardo were all efficient and professional"

a year ago

Google review

Wes Feighner

Wes Feighner star-alt star-alt star-alt star-alt star-alt

"Had to call the On Call team out to start the dry up of our flooded kitchen. The teams that came out were amazing, Not only were they quick to get working they were super friendly. All the crews that came out to either check on the drying process or the equipment were courteous and willing to work around our schedules. I would like to call out Eli, Hugo,..." Read more

a year ago

Google review

Jack Neville

Jack Neville star-alt star-alt star-alt star-alt star-alt

"Joel and his crew came in and were a true pleasure to work with. Joel was extremely kind, professional and knowledgeable. He is a true asset to his team. He was kind to my guests and easy to work with, and I would definitely ask for him specifically if possible."

a year ago

Google review

Pamala Burrill

Pamala Burrill star-alt star-alt star-alt star-alt star-alt

"I just want to say thank to Ninoska, Arturo and Eduardo they have been the most professional hard working team! They were so very careful and courteous when moving are things out of our home and when they came back same care was taken. During the clean up and mold removal caused by water damage they worked hard and did a fantastic job. Thank you thank you t..." Read more

a year ago

Google review

Barbara Shaffer

Barbara Shaffer star-alt star-alt star-alt star-alt star-alt

"A team of seven people worked at our site yesterday. They were skilled, efficient and effective. Our possessions were impacted by a car fire in the next parking spot which meant we had water, smoke and soot damage. A large compliment to Ninoska, Katy, Arturo, Hector, Cinthya, Ely and Kenischa"

a year ago

Google review

Mark Craig

Mark Craig star-alt star-alt star-alt star-alt star-alt

"ServPro was very fast to respond (same day). Their employees (Hugo, Carlos, and Jorge) were very conscientious, reliable, thorough, and meticulous in their work. They were professional, friendly and very reassuring. We felt in very good hands during this whole process."

a year ago

Google review

John Horne

John Horne star-alt star-alt star-alt star-alt star-alt

"Water and sewage damage at University of Puget Sound. We needed clean up and removal of damaged areas in restrooms and mail room hallway. Servpro responded immediately and completed work quickly. Great work and communication from entire team. Crew members Mario, Brent, Mason, JJ, Cynthia, Kimberly, Victor, Gustavo, Nanoska, Joanne, Katy and Raine were superb..." Read more

2 years ago

Google review

Debbie Mahan-Bean

Debbie Mahan-Bean star-alt star-alt star-alt star-alt star-alt

"I had a leaking water pipe inside my wall and my wall and carpet were wet, damaged, and had some mold growth. They took care of it all. They called before coming, were on time, were friendly, professional, and got it all taken care of. They explained everything to me and answered all my questions. JJ, Eduardo, Kimberly, Victor, and Jarad were the crew that..." Read more

2 years ago

Google review

Julie Douglass

Julie Douglass star-alt star-alt star-alt star-alt star-alt

"I had the opportunity to work with the associates of Servpro of Puyallup in the aftermath of my home flood. They were responsive, professional, friendly and considerate at all times. I would like to thank all those who helped with the many aspects of the service; it was comforting to know they had my back - It was like being helped by friends!! My heartfel..." Read more

2 years ago

Google review

Todd K

Todd K star-alt star-alt star-alt star-alt star-alt

"We had some minor, but widespread soot damage from a malfunctioning gas fireplace. I called ServPro of Puyallup/Sumner and they SENT THE A TEAM! They didn't leave any surface untouched! My house has never been this clean! Thanks to Joanne, Katy, Rain, Arturo, Troy, Cynthia and Elli! You guys rock! THANK YOU!"

2 years ago

Google review

Branam Yow

Branam Yow star-alt star-alt star-alt star-alt star-alt

"ServPro was extremely responsive and professional throughout the entire process. Brent, J.J, Eduardo, Laura, Angel, and Franco were very efficient and thorough. We had a combination of grey water, leakage, and water damage throughout multiple rooms and they were able to mitigate the issue and schedule follow-up appointments as well. Highly recommend this cre..." Read more

2 years ago

Google review

Elaine Thompson

Elaine Thompson star-alt star-alt star-alt star-alt star-alt

"Our furnace had been leaking for 3 months and it ruined my brand new flooring and 3 of my newly remodeled kitchen cabinets. Servpro came out and got everything above and below dried out and ready for the contractor. They were very careful and respectful of the situation, explaining every step and even tolerating my 10 month old puppy Rusty supervising ever..." Read more

2 years ago

Google review

Ted Williams

Ted Williams star-alt star-alt star-alt star-alt star-alt

"Ninoska and Arturo did an excellent job with our controlled facilities! Glad to have them on site"

2 years ago

Google review

Kristine Bartels

Kristine Bartels star-alt star-alt star-alt star-alt star-alt

"Hugo, Carlos and Dominic were excellent, very professional and friendly"

2 years ago

Google review

GenXorcist1976

GenXorcist1976 star-alt star-alt star-alt star-alt star-alt

"Ninoska, Katy, Arturo, Cinthya, Ely, and Eduardo were a phenomenal team. Such care, service, punctuality, and professionalism. They helped me rescue a chair that was one of the only things I had left of my father and I will always be grateful for their care of my basement flooding."

2 years ago

Google review

Maddie Names

Maddie Names star-alt star-alt star-alt star-alt star-alt

"Abelardo Jorge Joaquin Kimberly Victor This whole team was exceptional! Friendly, professional, put up with my silly dog. Always answers my questions and on time. Abe was especially amazing. He is the biggest reason I decided to use your company. I instantly felt like he knew what he was doing and he shears stopped to truly listen to me and treat me with co..." Read more

2 years ago

Google review

Greg Drew

Greg Drew star-alt star-alt star-alt star-alt star-alt

"I had a very large water leak and the ServPro team dispatched a team very quickly and stayed committed to the process thru every phase of the cleanup. Over 15 ServPro team members helped along the way but I want to thank Brent, Ninoska, Joanne, Katy, Cinthya, Arturo, Eli, Eduardo and Kenischa for their exceptional work ethic and uplifting attitude."

2 years ago

Google review

Linda Smith

Linda Smith star-alt star-alt star-alt star-alt star-alt

"We had a slow leak go unnoticed for awhile in our small bathroom that created black mold in part of our kitchen, dining room, bathroom and laundry room as well as the insulation under our house. Brent came out and quickly assessed the situation. The next day Abelardo and his crew Jorge and Joaquin came and went to work removing part of a wall and the two lay..." Read more

2 years ago

Google review