SERVPRO - Puyallup/Sumner Reviews & Testimonials

5 (243)

Reviews: 243


5
99%
4
1%
3
0%
2
0%
1
0%

100% of customers would recommend SERVPRO - Puyallup/Sumner

  Showing 5 star reviews only  

Ken Benny

Ken Benny star-alt star-alt star-alt star-alt star-alt

"The customer service and attention to detail provided by Ninoska and her crew is really good. We are in the midst of pack out, demo and replacement of our entire flooring due to water damage and we could not be happier with the pack out this team provided."

2 years ago

Google review

Katie Beck

Katie Beck star-alt star-alt star-alt star-alt star-alt

"Patricia, Robert and Amado were courteous, fast, efficient, and friendly. Everything was packed so well and they really were so careful with our belongings. They were careful with the surroundings and didn’t run into or scratch anything. Nothing but great things to say about these three!"

2 years ago

Google review

Tess Munn

Tess Munn star-alt star-alt star-alt star-alt star-alt

"Patricia, Auturo, Henry, Hector C., Amado, and Jose were amazing and professional in bringing our belongings back post water event."

2 years ago

Google review

Liza Weiser

Liza Weiser star-alt star-alt star-alt star-alt star-alt

"Jj and Eduardo are the best"

2 years ago

Google review

Annie Jones

Annie Jones star-alt star-alt star-alt star-alt star-alt

"Entire onsite staff were prompt, professional, efficient, courteous and answered all my questons with confidence. I would recommend them to others but hope to never have to use them again for myself. Patricia, Brent, Weston, Atti, Ethan, Henry, Cynthia and many others whose names I can't remember ..."

2 years ago

Google review

Christine Metzler

Christine Metzler star-alt star-alt star-alt star-alt star-alt

"We had to use ServPro recently due to an upstairs toilet overflowing ALL DAY! The crew came out with in a few hours of my call. Got the stabilization going, and 2 days later had everything that needed to be demoed taken care of. These guys are top notch! They took great care of our home and we very kind and professional. Thanks so much to Hugo and his crew,..." Read more

2 years ago

Google review

Rebecca Talbot

Rebecca Talbot star-alt star-alt star-alt star-alt star-alt

"Lovely peole"

2 years ago

Google review

Karen Estes

Karen Estes star-alt star-alt star-alt star-alt star-alt

"Ninoska, Katy, Hector and Amado helped move my mother's belongings to her new location after she had the flood in her assisted living facility. Ninoska's team were FANTASTIC, helpful, positive, and very skilled in what they do. They moved my mom's belongings with great care not to damage her belongings and/or the apartment they were moving her into. We would..." Read more

2 years ago

Google review

Dan Portmann

Dan Portmann star-alt star-alt star-alt star-alt star-alt

"Water damage from broken pipe, damaged drywall, carpet and flooring. Cleanly and precisely removed damage. Hugo and his crew Carlos, Luis and Manuel. professionalism and very thorough. Recommend them highly."

2 years ago

Google review

Bill Hassen

Bill Hassen star-alt star-alt star-alt star-alt star-alt

"My wife and I would like to extend a heartfelt thank you and appreciation to Ninoka, West, Katy, Amado and Hector for their hard work and effort to help us out with the move out of our furnishings. This is another example of great service provided by ServoPro. Please pass on to those people above how grateful we are and to those who have helped us out so f..." Read more

2 years ago

Google review

Doyle Campbell

Doyle Campbell star-alt star-alt star-alt star-alt star-alt

"What can I say? Jorge, Hugo, and Carlos. Are awesome. Showed up within a hour after calling. Extremely respectful and professional. I was explained the whole process and why they do it. Then they went to work and finished up what they had to do. Afterwards, I was given a walk through and was explained in detail what was done and the next steps. I highly reco..." Read more

2 years ago

Google review

molly dupuy

molly dupuy star-alt star-alt star-alt star-alt star-alt

"Patricia,Luis R, Emmet ,Armando,Ninoka.Cynhia. Elly and Eduardo. fast friendly and efficient. Thank you!"

2 years ago

Google review

Kris Thornton

Kris Thornton star-alt star-alt star-alt star-alt star-alt

"Ninoska and her team Katy, Ely, Cynthia, Amado and Luis all did a very nice job. They were all very courteous and empathetic to our situation. They worked and communicated with us through the process."

2 years ago

Google review

Cherilyn Phipps

Cherilyn Phipps star-alt star-alt star-alt star-alt star-alt

"I cannot say enough about Servpro. From the first day when I called for help with the water damage in my home to the day they brought my contents back, they have been kind, professional, and thorough. My first contacts were Justin, Alex, and Samantha. They guided me through what they were going to do to get my home dried out, how they would pack up my home,..." Read more

2 years ago

Google review

Doug Jaquez

Doug Jaquez star-alt star-alt star-alt star-alt star-alt

"Nothing but great service during our flood restoration. Shout out to Ninoska, Joanne, Katy, Hector C, Eduardo, Rain and Arturo."

2 years ago

Google review

rick names

rick names star-alt star-alt star-alt star-alt star-alt

"Joanne, Arturo, Rain, Hector and Eduardo were all efficient and professional"

2 years ago

Google review

Wes Feighner

Wes Feighner star-alt star-alt star-alt star-alt star-alt

"Had to call the On Call team out to start the dry up of our flooded kitchen. The teams that came out were amazing, Not only were they quick to get working they were super friendly. All the crews that came out to either check on the drying process or the equipment were courteous and willing to work around our schedules. I would like to call out Eli, Hugo,..." Read more

2 years ago

Google review

Jack Neville

Jack Neville star-alt star-alt star-alt star-alt star-alt

"Joel and his crew came in and were a true pleasure to work with. Joel was extremely kind, professional and knowledgeable. He is a true asset to his team. He was kind to my guests and easy to work with, and I would definitely ask for him specifically if possible."

2 years ago

Google review

Pamala Burrill

Pamala Burrill star-alt star-alt star-alt star-alt star-alt

"I just want to say thank to Ninoska, Arturo and Eduardo they have been the most professional hard working team! They were so very careful and courteous when moving are things out of our home and when they came back same care was taken. During the clean up and mold removal caused by water damage they worked hard and did a fantastic job. Thank you thank you t..." Read more

2 years ago

Google review

Barbara Shaffer

Barbara Shaffer star-alt star-alt star-alt star-alt star-alt

"A team of seven people worked at our site yesterday. They were skilled, efficient and effective. Our possessions were impacted by a car fire in the next parking spot which meant we had water, smoke and soot damage. A large compliment to Ninoska, Katy, Arturo, Hector, Cinthya, Ely and Kenischa"

2 years ago

Google review

Mark Craig

Mark Craig star-alt star-alt star-alt star-alt star-alt

"ServPro was very fast to respond (same day). Their employees (Hugo, Carlos, and Jorge) were very conscientious, reliable, thorough, and meticulous in their work. They were professional, friendly and very reassuring. We felt in very good hands during this whole process."

2 years ago

Google review

John Horne

John Horne star-alt star-alt star-alt star-alt star-alt

"Water and sewage damage at University of Puget Sound. We needed clean up and removal of damaged areas in restrooms and mail room hallway. Servpro responded immediately and completed work quickly. Great work and communication from entire team. Crew members Mario, Brent, Mason, JJ, Cynthia, Kimberly, Victor, Gustavo, Nanoska, Joanne, Katy and Raine were superb..." Read more

2 years ago

Google review

Debbie Mahan-Bean

Debbie Mahan-Bean star-alt star-alt star-alt star-alt star-alt

"I had a leaking water pipe inside my wall and my wall and carpet were wet, damaged, and had some mold growth. They took care of it all. They called before coming, were on time, were friendly, professional, and got it all taken care of. They explained everything to me and answered all my questions. JJ, Eduardo, Kimberly, Victor, and Jarad were the crew that..." Read more

2 years ago

Google review

Julie Douglass

Julie Douglass star-alt star-alt star-alt star-alt star-alt

"I had the opportunity to work with the associates of Servpro of Puyallup in the aftermath of my home flood. They were responsive, professional, friendly and considerate at all times. I would like to thank all those who helped with the many aspects of the service; it was comforting to know they had my back - It was like being helped by friends!! My heartfel..." Read more

3 years ago

Google review

Todd K

Todd K star-alt star-alt star-alt star-alt star-alt

"We had some minor, but widespread soot damage from a malfunctioning gas fireplace. I called ServPro of Puyallup/Sumner and they SENT THE A TEAM! They didn't leave any surface untouched! My house has never been this clean! Thanks to Joanne, Katy, Rain, Arturo, Troy, Cynthia and Elli! You guys rock! THANK YOU!"

3 years ago

Google review