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208 reviews
5/5 average rating
Tamara Sanderson
Sandra Ostergard
"ServPro of Puyallup/Sumner handled the commercial space cleanup of a significant roof leak due to snow accumulation. They arrived quickly and completed the cleanup and dry out efficiently and professionally. Thank you Kory, Kevin, Jacob M, Zac, Kim H. and anyone else I may have forgotten."
5 years ago
Google review
Hong Torrez
"We had a busted pipe Sunday night and water leaked into our heating vents and by Tuesday afternoon we had heat again! I want to thank Jacob M. And Darren for their quick service and going above and beyond. They were only going to extract the water and our landlord was going to have someone else come fix our flex duct (which meant we would be without heat fo..." Read more
5 years ago
Google review
George Woodruff
"I would give them six stars if possible. Came out immediately for discovered water leak. Extraction of water, drying with dehumidifiers and fans, demo of walls and insulation, and remoal of debris. Polite, professional, clean, very nice crew—everyone of them. Highly recommended!"
5 years ago
Google review
Cindy Hanson
"Jerry, Chris and Vicki were wonderful. They treated my belongings with respect and kept me informed. They were all extremely helpful and compassionate."
5 years ago
Google review
Katie Manning
"Servpro helped us with water damage from a leaky dishwasher. Jacob Marquez and Kim Hall did an excellent job and were professional, pleasant, and hard working!"
5 years ago
Google review
Lindsay Schelbert
"Couldn’t be happier with my experience with this company. Our kitchen flooded and damaged majority of rooms. The most polite, helpful and friendly crew who made a stressful situation so much better. Would highly recommend their services!"
5 years ago
Google review
Pat Carpenter
"Hi Everyone in need of repair for water or fire issues. I had ServPro come to my home for major water damage due to a water tank. I cannot stress enough how pleased I am with their service and expertise. They were very prompt, caring and I received excellent service from all of them Yes, there were many! They even packed up all of my things and put them..." Read more
5 years ago
Google review
Malina Deen
"Jacob Marquez is the best thank you again for all your help."
6 years ago
Google review
Colleen VanCleave
"I highly reccommend Servpro for emergency water removal. From start to finish it has been a reassuring experience handled by professional employees. The project manager, Lucas, is extremely knowlegable and easily communicated the purpose of everything that he was doing in assessing the level of damage. Servepro is lucky to have such a talented, personable,..." Read more
6 years ago
Google review
Bob Gallo
"I had water damage in my home. Servpro sent a team including Roberto (lead), Dave, and Jacob . They were fantastic. The team was professional, courteous, and a pleasure to deal with. They did a great job for me, called me regularly, and cleaned up everything when they were finished. I highly recommend them and wish that everyone who has worked in my home ove..." Read more
6 years ago
Google review
Brenda Dandridge Fleury
"Great people, they treat you like your own family 😆"
6 years ago
Google review
Matt Nixon
"ServPro Puyallup did some remediation work on my basement and I am very happy with the quality of service, completion time, and price for work completed. I would highly recommend them!"
6 years ago
Google review
Nicole Lancaster
"Lucas did an excellent job assessing our situation. He mobilized his crew led by Roberto. I have never been so impressed as I was with the professionalism and courtesy with which Roberto approached our water damage. He was always prompt and even if he showed up early he and his crew would wait and respect the schedule he set up with us. Roberto paid particul..." Read more
6 years ago
Google review
Jody Fowler
"Employees at Puyallup serpro went beyond cleaning our belongings.Thank you , Anthony , Rachael k , Tim , Dione , Jabari. Project manager Lucas for everything , great job."
6 years ago
Google review
Jennifer Nevy
"We were beyond impressed with the speed, efficacy, customer service and overall experience working with ServPro. Jay and Chris were incredibly professional, personable, knowledgeable and helpful as we worked through our water damage issue. We could not be happier with our experience. Thank you ServPro!"
6 years ago
Google review
Cindi Cresap
"Projecy manager Lucas and the whole Servpro team were outstanding. Anthony, Tim, Rachael K, Rachael M, Sara, Shayna, Sheri, Debbie, Agnes, Roberto, Jacob, Jabari and Bob. Its true what they say! LIKE IT NEVER EVEN HAPPEND! Thank you again guys and girls!"
6 years ago
Google review
samantha canny
"The Owner Doug is awesome! He has been so helpful with all of my questions and took care of everything needed. Thank you Doug!"
6 years ago
Google review
Isabel Ruiz
"Anthony, Roland, Tim and Bobby delivered my furniture today. These guy rock! Definitely would choose Servpro again if needed! Thank you guys again!"
7 years ago
Google review
Ken Hagan
"Chris Moe and Jacob were very prompt and thorough in assessing our water damage. Very pleased so far!"
7 years ago
Google review
M_Perks501
"They are all hard workers and are also dedicated to the job at hand"
7 years ago
Google review
loren weir
"Jason Hall and Chris Moe came out to assess the damage to our home and were very professional and informative. They answered all questions we had and made us feel comfortable about the situation. I would recommend them to anyone!"
7 years ago
Google review
Tanna Knouse
"Our insurance company recommended Servpro after we had roof damage that caused a leak into our bedroom. We worked with Project Manager Matt Thew and he did a great job! He explained the entire process thoroughly and we knew what to expect from his team. The techs Steve and Nate also were great, very friendly and professional! They delivered the equipm..." Read more
7 years ago
Google review
Moandq Smith
"VERY PROFESSIONAL"
7 years ago
Google review
Christine Trodahl
"Great service! Techs were very nice and helpful in my house! Can't believe how well they did."
7 years ago
Google review
"Our entire house was covered in soot after cleaning out our gas fireplace. I called Serv pro and Josh L. came out to give us an estimate within hours of the occurrence. Serv Pro then came in and cleaned our entire house top to bottom in three days! I was so impressed with their customer service and efficiancy. They were even able to save my white couches..." Read more
5 years ago