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Robert F
Christopher Persechino
"Went in for a glasses repair and came out with an amazing experience. All the workers were extremely helpful, especially the glasses tech. Not from around here but they treated me no different from if I was their next door neighbor! Definitely recommend for anyone looking for glasses!"
3 months ago
Google review
Younghee Kim
"At Providence Shades, the service is always very prompt and enthusiastic. I recommend everyone to patronize this facility."
3 months ago
Google review
Emily Nguyen
"Nicest people ever! Fixed my glasses quickly and had a lot of Valentines cookies :) will be coming back!"
4 months ago
Google review
James Fagan
"I recently bought a pair of Ray Ban prescription sunglasses at Shades Pier Optical and had an incredible experience. Kendall was super helpful with picking out the right pair of shades that suited me. They offer a great selection of sunglasses all for a reasonable price and I will definitely be back in the near future. I highly recommend this shop for any e..." Read more
4 months ago
Google review
A H
"Great experience, start to finish and follow up. Super nice staff--very helpful and not the least bit of pressure. Came in just to look--left with two pairs. Good selection, turn-around was on time, great follow-up, lifetime adjustments. What else do you need?"
4 months ago
Google review
Amy Almeida
"I love working with Tracey, Kendall and the team at Pier Optical. They consistently provide professional, friendly service. They also offer some high-quality frames. They also stand behind their products and services. I once had a pair of bifocals that didn't seem right. Kendall made sure that the issue was resolved, and confirmed my satisfaction by followi..." Read more
5 months ago
Google review
Laurent Dossche
"Amazing service by Tracey & colleagues! Very happy with my new glasses!"
5 months ago
Google review
frank zawacki
"I am so grateful to the wonderful people here at Shades & Pier Optical. My daughter's regular glasses broke the evening before Thanksgiving, and then her spare set of glasses broke on the Sunday afternoon of the same holiday weekend. She really needs her glasses and she is not comfortable without them. I called them up and explained the situation to them and..." Read more
6 months ago
Google review
MSK003
"Responsive service. I posted a negative review last week because my partner got an extra bill. The store owner responded very quickly, and solved the problem for my partner. I live far away from my partner, so I was kind of angry right after it happened and wrote a review about what happened to us. However, what happened next made me think twice about my neg..." Read more
8 months ago
Google review
Jane Bird
"Staff couldn’t be kinder or more helpful!"
9 months ago
Google review
Andrew Stark
"Had a lens pop out on my ray ban’s. I walked in and they were able to fix it them right away. Super fast and friendly!"
a year ago
Google review
Grace Maffucci
"I came in 30 minutes before closing for a repair of my glasses and they were AMAZING! Kind, helpful, and really lifesaving as I was basically blind without working lenses. 1000% recommend for any eyewear needs!"
a year ago
Google review
Brett Kalmowitz
"The customer service matches the superb selection. Just purchased my second pair from this store. Support local small businesses!"
a year ago
Google review
Alexandra Leonard
"Went to Shades to purchase a pair of sunglasses. Tracey offered incredible advice as we tried on a number of styles. She brought us out of the store to view light and clouds through different frames. We received tons of attention and ultimately purchased an excellent pair. I would not hesitate to return for another pair of sunglasses or glasses."
a year ago
Google review
John Correiro
"I walked in with a pretty mangled pair of Ray-Ban sunglasses with really nice romance lenses I wasn’t sure if they were salvageable, but Kendall and Debbie were just the nicest people. Friendly and disarming, superior service, and they pulled them back from the dead! The inventory is vast and the space is super cool too. I highly recommend you stop in there..." Read more
a year ago
Google review
peter mcnally
"Excellent selection and beautiful store. Staff is highly competent and professional. I’ve bought a lot of glasses over the years and this store is top notch."
a year ago
Google review
jay poch
"I recently bought new tinted glasses at Shade Pier Optical. It was a life changing purchase. They are so well made and have the look of quality. They are show stoppers and I can see people noticing them. Most of all, I got such personal and thoughtful service. It underscores the joy of shopping at small business vs corporations. Thanks Tracy and team!"
a year ago
Google review
Danny Fogarty
"I had an incredible experience at Shades Pier Optical in Providence today! My eye exam with Dr. Anderson was fast, effective, and super easy. She’s not only highly skilled but also a great conversationalist—so friendly and personable, which made the whole process a breeze. The store manager, Kendall, and her team are truly welcoming and helpful. They go abo..." Read more
a year ago
Google review
Michael Berman
"What a wonderful place! So welcoming and kind, not to mention the great selection of sunglasses and prescription frames! On top of that, Kris is truly a master. She worked so carefully with my frames to make them fit just right, and she was empathetic and understanding when I asked for small adjustment after small adjustment. If you need new glasses of any s..." Read more
a year ago
Google review
Callie Jackson
"I recently visited Shades at the Providence location and had a great experience! The location is so convenient and the store is beautiful! Kendall helped me pick out so many great sunglasses within my budget and worked with me to find the perfect pair! Loved this experience and I would recommend Shades to everyone!!"
a year ago
Google review
Vannary Peov
"The staff here are truly amazing and the selection here is fantastic. Erica is friendly and knowledgeable and never once did I feel pressured. She did a telephone follow up about a week after I picked up my prescription glasses, which I find to be extremely caring. I will for sure be returning in the future."
2 years ago
Google review
tashn100
"Everyone that works there is so nice. By far the most knowledgeable and professional eye wear place I have been to. Highly recommend checking them out. Shoutout Kendall keep me posted on all the updates on my glasses I bought. If I could give more than 5 stars I would."
2 years ago
Google review
Sharon Nottke
"Probably the best experience I have had in an optical shop. Friendly, knowledgeable, and.no pressure. Beautiful setting with large selection of designer frames and sunglasses.. My daughter bought a polarized pair of fashion shades while I shopped for new glasses. I really wanted something with a lot of color and a cool shape. I chose one from Morel. Thank yo..." Read more
2 years ago
Google review
Gerryk143
"Such a great experience I had here. From the moment I walked in until the moment I left, I felt very welcomed. Kendall was my sales person and she was amazing. My Oakley’s were picked out within minutes and I was out the door shortly after. She was professional and very attentive. 5 stars for sure"
2 years ago
Google review
"I had an issue with my Brand new Ray-Ban’s and I came to the store they were very nice and welcoming and help me resolve my issue very quickly. All around beautiful store and great customer service."
a month ago