Simply Floors Reviews & Testimonials

4.8 (152)

Reviews: 152


5
93%
4
1%
3
0%
2
1%
1
5%

94% of customers would recommend Simply Floors

  Showing 1 star reviews only  

Joe Saeger

Joe Saeger star-alt star-alt star-alt star-alt star-alt

"Very poor experience overall. Showroom staff was pleasant to work with and the installers made quick work of the job. However, there was quite a bit of damage done to the baseboards during the install. Paperwork that was provided stated that minor paint and baseboard touchup may be required which is perfectly understandable given the nature of the work being..." Read more

7 months ago

Schwan Hardi

Schwan Hardi star-alt star-alt star-alt star-alt star-alt

"While my wife and I are happy with the quality of the carpet, but very disappointed with the installation. The carpet was cut differently in two of the three rooms up to the closet doors, leaving an unusual gap between the door and the carpet (see picture). Then in our master bedroom, the carpet was installed differently, which was laid underneath the close..." Read more

10 months ago

Jeff Szalkowski

Jeff Szalkowski star-alt star-alt star-alt star-alt star-alt

"I called Simply Floors for a order of 230 Mosaic tiles. The online search I did popped up Simply Floors as a supplier. Both women I talked to were rude and did not seem to know what they were doing perhaps I interrupted them from texting.. This was like a $6000 order.. My suggestion to you is dont waist tour time with these people the will waist yours buy fr..." Read more

2 years ago

Miss Lee

Miss Lee star-alt star-alt star-alt star-alt star-alt

"They dismissed my project and cancelled my appointment without even speaking with me. The made their own assumptions based on the initial information I provided in their request form. I would really have appreciated talking to a person for clarification, but no."

2 years ago

Denise Campbell

Denise Campbell star-alt star-alt star-alt star-alt star-alt

"I do not recommend working with this company. One thing was communicated at the sale and I ended up with a lot of additional work and expense after their job was "complete." I was asked if I wanted to purchase new baseboards or re-use mine. I asked to re-use in an effort to save money. The salesperson agreed that was a good choice and nothing else was sai..." Read more

2 years ago

Sebastian Stahr

Sebastian Stahr star-alt star-alt star-alt star-alt star-alt

"I went with Simply Floors for replacing carpeted stairs/hallway with hardwood based upon their strong reviews. Unfortunately my experience was not as good as others. The Good: New floors match existing hardwood very well. Kristin did a good job here. The end product, albeit after many months and 3 install visits, looks nice. The Bad: Appointment Scheduling..." Read more

3 years ago

K T

K T star-alt star-alt star-alt star-alt star-alt

"Kristin had the audacity to ask me how I could even afford floors. That should be none of her business and for that she lost my business. If I couldn't afford flooring I would not have asked for Simply Floors to come to my house to do a consultation. I would not recommend their lack of courtesy or professionalism to anyone."

5 years ago

Kim Sytten

Kim Sytten star-alt star-alt star-alt star-alt star-alt

"While the initial visit to estimate the project went well, the rest of our experience was frustrating and, at one point, the office actually suggested we go elsewhere! While they claim to have hundreds of samples in their cars, we had to wait almost 2 weeks to get samples. Then, they told us our choice was on back order and suggested we pick something else...." Read more

6 years ago