SimplyBook.me icon

SimplyBook.me Reviews & Testimonials

4.5 (1,690)

Capterra Reviews: 998


5
66%
4
27%
3
4%
2
1%
1
1%

93% of Capterra users would recommend SimplyBook.me

SimplyBook.me logo

About SimplyBook.me


Simplybook.me provides an online booking solution allowing service companies to accept bookings through any online device 24/7. Accept bookings through your website, via Facebook or your SimplyBook.me mobile responsive booking site.

SimplyBook.me is easy to use, yet customizable and flexible enough to fit your business or organization like a glove. The system works for businesses and organisations of all sizes, from solopreneurs to enterprise operations.

The system is modular, with a basic system providing all the necessary functionality to accept and manage bookings online. A range of custom features to tailors the system to user needs.

The basic system includes:

* Unlimited services, service providers (staff or other resources) and clients

* Multiple system users with varying administrative rights

* Email and browser notifications

* Recurring appointments

* Mobile responsive booking website

* Website integration

* Adjustable time zones

* Available in over 11 languages and more are being added (for an up-to-date list of languages, please visit SimplyBook.me)

* And more...

Our Custom Features include:

* SMS reminders

* Notification customization by service and/or service provider

* Book Soon notifications to encourage repeat business

* Online payments through a wide selection of payment processors

* Two-way calendar synchronization

* Advanced HTML and CSS customization

* Booking restrictions through customer login and other features

* Membership features

* Detailed insights and analytics

* Support for multiple locations

* API and Zapier integrations

* Advanced security features

* Promotion features

* And more…

Our enterprise solution gives headquarters a full overview of all business units whilst allowing each unit to manage their own scheduling. Contact enterprise@simplybook.me for more information.

SimplyBook.me was originally created by Notando Ltd. (est. 2001), Iceland but headquarters are now in Cyprus.

Email

support@simplybook.me

  998 reviews
  4.6/5 average rating

Rosa H. star-alt star-alt star-alt star-alt star-alt

Owner of Beauty Salon, By Ro

"My overall experience has been great. The support and features are exactly what I was looking for. This booking site makes keeping track of clients, services, and sales super easy and organized."

5 years ago

LYNN T. star-alt star-alt star-alt star-alt star-alt

Reflexologist, Lynn's Reflexology

"I use it to have clients book their appointments when they find me on the internet. I like that the software is supper easy to customize with themes, colors and layouts. All the options are right in front of you."

5 years ago

Hanna F. star-alt star-alt star-alt star-alt star-alt

Director, Off-Site Reception

"It's made it so much easier for our clients to book directly in with a team member of their choosing online without us having to switch and move things from different calendars. We're still getting the hang of it, but it's already saved us so much time"

5 years ago

rocio v. star-alt star-alt star-alt star-alt star-alt

photographer, momenticos by rocio vega

"Excellent. And the customer help desk works really well, I had some difficulties setting up my account, and I received a video call, and they guided me through the app."

5 years ago

Jacob B. star-alt star-alt star-alt star-alt star-alt

CEO, Simple Hot Tub Hire

"The ability to enable and disable custom features"

5 years ago

Melissa L. star-alt star-alt star-alt star-alt star-alt

CFO, Vector & Ink

"The cost is worth the money. The customer service from SimplyBook have been more than helpful as well. It has made this new venture for our company pretty seamless."

5 years ago

Ricardo F. star-alt star-alt star-alt star-alt star-alt

CEO, SantoLoco Shop

"Product is easy to use and a good last minute solution."

5 years ago

Korie T. star-alt star-alt star-alt star-alt star-alt

Owner/Founder, CRE8TIVE CONTROL DANCE

"My experience has been awesome! I was able to seamlessly set up my site with ease, set up my payment processor and have a beautifully designed live booking page for clients to book. I highly recommend this for small businesses and providers who accept appointments."

5 years ago

Alistair K. star-alt star-alt star-alt star-alt star-alt

Senior Leader, The Rock Church

"The customer support is very good (on top of the standard support pages, which include many videos). If you want flexibility and functionality, this software is fully loaded. The custom features are the icing on the cake - and there's a whole load of icing to enjoy!"

5 years ago

Guillermo S. star-alt star-alt star-alt star-alt star-alt

SEO, Psicoterapia Eficaz

"Exceptional. Love it! Although I think they need to continue developing functionalities that allow even more control over services and pricing strategies, coupons, and memberships. Not everything should be public. The advantage of having an access level should be to access the benefits there, and not to buy them when they don't know you yet."

5 years ago

David P. star-alt star-alt star-alt star-alt star-alt

Therapist, Terapiados

"There are very many ways of configuring it. Some of the features that I find more useful is the synchronization with Google Calendar. No only my appointments show up in my Calendar, also if I set an appointment manually in my Calendar, SimplyBook detects it and it doesn't offer that time slot to my clients. That is very useful. The interface for users look..." Read more

5 years ago

Rut R. star-alt star-alt star-alt star-alt star-alt

Directora , Espai Present

"Me esta dando la facilidad de tener más tiempo y el trabajo es mucho más ágil y preciso. Ningún cliente esta desatendido ya que se confirman y envían recordatorios por mail. Me llegan reservas 24 h al día."

5 years ago

dalal b. star-alt star-alt star-alt star-alt star-alt

CEO , World of Naz

"Links to social media like Instagram jdjdndndndnd"

5 years ago

Denisha J. star-alt star-alt star-alt star-alt star-alt

Sales manager , Mswildtarot

"It has been a wonderful experience and I get all my notifications as promise and all things they promise has been great customer service is also wonderful and very helpful"

5 years ago

Russell H. star-alt star-alt star-alt star-alt star-alt

MD, houstonimmigrations

"The most beneficial thing is the time it saves over taking appointments by phone or email. We require a lot of information from clients and this product allows us to collect that immediately from the client instead of tediously obtaining it over the phone."

5 years ago

Danny B. star-alt star-alt star-alt star-alt star-alt

COO, Co-founder, Hometown Studyhall

"Overall, I'm very pleased with this software. I searched for software that I could add to my Wordpress site that would allow for multiple locations (service providers), allow for different pricing, coupons, easy booking and more. This also has a simple Facebook integration, marketing tools and so much more. It took me a few days to figure it out as there are..." Read more

5 years ago

Dea K. star-alt star-alt star-alt star-alt star-alt

Nutritionist, Dietologe Dea Karabaxhaku

"I am very experienced with the software because it automates a lot of daily processing for bookings. It has so many features that the other competitors do not have."

5 years ago

Nuria M. star-alt star-alt star-alt star-alt star-alt

Psicóloga de la Salud, Psychology within Reach

"Ayer pagué un paquete Premium y hoy el sistema no me deja acceder a mi propia cuenta. No funciona el chat en vivo y ni estoy recibiendo emails respondiendo a mis solicitudes de asistencia inmediata."

5 years ago

Bobby K. star-alt star-alt star-alt star-alt star-alt

Owner, BJ Miller Services, Inc

"It was easy to set up and use. Very easy to use. I love the ability to do mail merges quickly and get reports on delivery."

5 years ago

nathalie c. star-alt star-alt star-alt star-alt star-alt

tourist guide, carcassonne visite guidee sapie

"The fact that you can sell tickets with no extra fee, just subscription for your website including this option if you select it."

5 years ago

Senne T.

Senne T. star-alt star-alt star-alt star-alt star-alt

Entrepreneur, OMNIA Web Agency

"My overall experience with SimplyBook is pretty positive. I had some issues with caching, which I thought was on my end, but turned out to be on their end. They fixed this ASAP and afterwards that issue was gone. Live chat support is very important to me, and theirs is really good. I would definitely recommend SimplyBook in certain cases, it's just not real..." Read more

5 years ago

Robert E. star-alt star-alt star-alt star-alt star-alt

Owner, Retrovolt Arcade

"We had been closed down for a year due to Covid 19. With the restrictions lifting we are now allowed to do private parties at a reduced capacity. I needed a booking software that was easy to use and at a good price. It took me ( a novice user) only an hour to set up and get running. When we went live we started getting bookings within the first 30 minutes!"

5 years ago

Tom T. star-alt star-alt star-alt star-alt star-alt

Operations Manager, PeraPera Private Limited

"Generally the overall experience is good and it makes our booking system better. I like this software most as it allows our user to book easily on our website with the help of simplybook.me."

5 years ago

Marcio A. star-alt star-alt star-alt star-alt star-alt

None, Consultorio Medico Dra. Monica Baptista

"It's helping streamline and provide visibility to the booking process. Patients are giving positive feedback. - Numerous features and functionalities. - Patient interfaces are very simple to use."

5 years ago

Fabrice M. star-alt star-alt star-alt star-alt star-alt

Manager, Espace de ressourcement sprl

"Réservation de mes différents locaux de consultations par des praticiens en ligne. Très pratique et fait gagner du temps !"

5 years ago