Capterra 
G2 
268 reviews
4.8/5 average rating
Administrator in Computer Software
Administrator in Hospitality
"Gets everything I need done! Some limitations if you don't know HTML. — What do you like best? My account manager is always helpful and spends the time to review with us. mostly easy to use platform — What do you dislike? some things aren't super intuitive to get courses live. In order to really make the most out of your domain, you ne..." Read more
4 years ago
User in Hospitality
"Great easy to use platform. — What do you like best? The team has been extremely helpful in keeping us updated on new releases and tailoring the services to what we need — What do you dislike? Sometimes the platform is a little complex to get acquainted with - once you're used to it, it works smoothly, but I do feel there's a learning..." Read more
4 years ago
Administrator in Computer Software
"3 + Years Active Skilljar User. — What do you like best? The Skilljar software tool is easy to learn, customer support/service is first class. As I started to use the software it became obvious the developers had put thought into the UI, everything was intuitive and made sense. I wasn't an expert after but I understood the complexities within a co..." Read more
4 years ago
Administrator in Security and Investigations
"Too much chrome. — What do you like best? Fairly easy to use when it comes to basic course elementsSupports microlearning segmentationSupport for multiple content formats — What do you dislike? Too much chrome and friction; I really want a more immersive learning environment but skilljar is too forward/present. I don't want learners to..." Read more
4 years ago
Norma R
"Skilljar's the platform if you need external customer training--great service! — What do you like best? - Ease of use- Quick answers to support questions- Monthly service meetings — What do you dislike? Sometimes the lesson text editor doesn't produce the results you expect. You see what you expect in the Editor, but if you choose the..." Read more
4 years ago
Chris S
"Great customer education platform, Ok employee education platform."
5 years ago
Chris D
"Accelerated Program Growth. — What do you like best? That the platform is designed for Customers first. There are many in the market with software clearly designed as an HR tool. Skilljar is more versatile. W have used platforms in the past with the promise of being able to scale to a customer-facing solution, only to find that we are lacking many..." Read more
5 years ago
Administrator in Computer Software
"Skilljar as an Internal LMS. — What do you like best? There are a ton of ways to use the system as an internal LMS for your organization. The flexibility in the settings allows for a great deal of creativity. — What do you dislike? The dashboard layout is not very intuitive and takes some time to learn how to navigate. — What pro..." Read more
5 years ago
Daniel W
"Effective LMS for video training. — What do you like best? Ability to have both an employee and client-facing domain. Ease of use. Excellent with video training. — What do you dislike? Wish it had a dashboard that informed learners which courses they had complete and which ones they had enrolled in. Also wish there was some dropbox or..." Read more
5 years ago
Dave D
"Skilljar is a Go-To Solution for Customer Education Professionals. — What do you like best? Skilljar has an excellent interface that makes building a curriculum to serve your customers super easy. In particular, if you're new to Customer Education, Skilljar is a great way to go. Most often, SaaS businesses that are early in their development do..." Read more
5 years ago
Moonyeen G
"Feature rich platform that helps meet our business and learner outcomes. — What do you like best? The platform is just so easy to use and very customisable. I'm able to set up Skilljar to match our digital education strategy, rather than the other way around. They're very innovative and constantly look for ways to delight their customers. Skilljar..." Read more
5 years ago
Matthew P
"The one that allowed us to launch new customer education initatives. — What do you like best? I like how easy it is to get started and start creating content. It's all pretty straightforward and allows us to have a lot of flexibility. We launched two programs, one a free academy and the other a certification that requires a purchase along with our..." Read more
5 years ago
Administrator in Financial Services
"Excellent experience all around. — What do you like best? I like the ease of use of the product and the customer service is exceptional. — What do you dislike? There are a few limitations such as email communication, some reporting, and the ease to customize certain areas visually. — Recommendations to others considering the prod..." Read more
5 years ago
John A
"Great platform. — What do you like best? There are plenty of flexible integration options with both SSO and API support — What do you dislike? More Ecommerce integration options would be nice — What problems are you solving with the product? What benefits have you realized? We are able to offer video courses to our custome..." Read more
5 years ago
Administrator in Computer Software
"Skilljar provides just about everything you need to get coursework to your customers. — What do you like best? I like that the platform is focused on a single goal which is to provide learning materials in a structured way to customers. If your use case is built around delivering courses to a customer base, you're going to have everything you need..." Read more
5 years ago
Administrator in Computer Software
"I like that the platform is focused on a single goal which is to provide learning materials in a structured way to customers. If your use case is built around delivering courses to a customer base, you're going to have everything you need."
5 years ago
Executive Sponsor in Marketing and Advertising
"The sales process was top-notch. Suen was a great guide in understanding our needs, and showcasing why Skilljar was second to none. Out of all the LMS platforms we reviewed, Skilljar was the best in look and feel and user experience. The integrations (eg; Credly) and the flexibility to customize are also great."
5 years ago
Ben P
"Skilljar is relatively straightforward to build and implement, which is so helpful when you find yourself in the driver's seat as a project manager and/or content manager. The customer success team is also very helpful in setting up, rolling out and answering questions and sharing resources. They provide lots of helpful training and materials to help you i..." Read more
5 years ago
Administrator in Computer Software
"In the administration area, there are easy to use reports to show how many learners have taken each course. There are filters that help narrow down the results so you can quickly determine which customers are going through the courses."
5 years ago
Jay M
"I like the ability to customize just about any part of the platform. It does require development expertise, but we can customize the product to our taste."
5 years ago
Melanie G
"Skilljar’s ease of use for both administrators and students. Creating and publishing courses is straightforward. The platform can be white labeled to have the same look and feel as your company branding. Through the API’s, you can integrate with other systems like a CRM, advocacy platform, and your product. SSO is available to provide a seamless experi..." Read more
5 years ago
Lauren F
"The admin platform is extremely easy to use, and they are always making improvements to the admin and learner experience. They really do listen when you have suggestions and are constantly working to improve. The CS team is also extremely helpful. They are a huge factor as to why we got up and running so quickly."
5 years ago
Giovanna C
"Easy course creation in a variety of formats, branding customization, detailed analytics, asset repository."
5 years ago
Erynn B
"We've been using Skilljar for the past three years and can't imagine switching vendors. They are a true partner in helping us realize our vision for educating our users. They are also some of the kindest, most helpful people that truly care about their customers. I love their annual conference and their webinars/coffee chats - creating the space for their cu..." Read more
5 years ago
"LMS for customer education. — What do you like best? Quick and helpful customer support, integrations with other software, like Salesforce, the ability to add customers to view analytics — What do you dislike? The API is difficult to work with, it would be nice for there to be more built-in automation for reaching customers that are in..." Read more
4 years ago