Capterra 
G2 Lizann D.
Verified User in Biotechnology
"Solid LMS with good customer service. — What do you like best about Skilljar Customer Education Platform? I like the customizations and analytics Skilljar provides. With the code snippets feature, I can usually suit the interface to fit our audience's needs. There are also good integrations with Credly and Salesforce. — What do you dislike a..." Read more
a year ago
David L.
Customer Education Program Manager, Outreach
"Skilljar is an easy to use, robust LMS that makes administering a learning portal or University a no-brainer. It works with multiple formats including SCORM, all kinds of video files, PDFs and others. It also offers a solution for registering and organizing all of your live training."
a year ago
Lauren S.
Sr. CS Enablement Specialist, Conversica
"Overall, Skilljar has made it easy for us to take our training content (for internal and external students) and displays it in a way that scales our onboarding. Customers are able to self-pace through certifications and training without taking time away from our support teams. And internally, new employees are able to guide themselves through the learning jo..." Read more
a year ago
Jody H.
"Good and (hopefully) Heading Toward GREAT. — What do you like best about Skilljar Customer Education Platform? Skilljar has a lot of good features that make managing your education experience easy, especially after the initial setup. We can easily manage our live and self-paced training offerings from a central place, track our learners progress,..." Read more
a year ago
Stephanie B.
"Skilljar enables our premium customer facing education program. — What do you like best about Skilljar Customer Education Platform? The ability to provide a purchase point/shopping cart experience for customers to search, buy and complete training is the most important aspect of Skilljar. Not all LMS vendors provide that capability which is limite..." Read more
a year ago
Kelly O.
"Great host for a customer learning platform. — What do you like best about Skilljar Customer Education Platform? Skilljar gives us all the features we need to build our customer learning platform. It gives us plenty of options for creating our instructor-led courses and self-paced classes for customer training, with all the options you'd need. It..." Read more
a year ago
Sarath M.
Training Ops Manager, Gainsight
"A great experience! Serves the purpose and helps us in customer education and tracking training data. Love the analytics and UI is very user friendly."
2 years ago
Blair M.
Senior Manager of Customer Education, Clever
"In general, this platform has helped us provide free, high-quality training at scale. The platform is strong and we have strong NPS from our users who engage with it. Customer support is lacking and could be improved."
2 years ago
Administrator in Professional Training & Coaching
"Solid backbone for our CustomerEd content. — What do you like best about Skilljar Customer Education Platform? Overall, Skilljar offers strong customization capabilities and a variety of different settings and features to meet varied business needs. Generally, I've also had positive experiences with my CSM and other employees. Strong uptime, and o..." Read more
2 years ago
Verified User in Professional Training & Coaching
"Solid backbone for our CustomerEd content. — What do you like best about Skilljar Customer Education Platform? Overall, Skilljar offers strong customization capabilities and a variety of different settings and features to meet varied business needs. Generally, I've also had positive experiences with my CSM and other employees. Strong uptime, and o..." Read more
2 years ago
Administrator in Marketing and Advertising
"Top notch LMS system. — What do you like best? Easy to track client engagement with courses using their Analytics to drill down into participation. Great flexibility when setting up branded Academy web pages, using tagging to group course types. Post-course survey responses, created in Skilljar prove invaluable in providing course back feedbac..." Read more
2 years ago
Administrator in Computer & Network Security
"Excellent product for a expedited implementation. — What do you like best? Skilljar is extremely easy to use. We were able to create new courses quickly, deploy them to employees and partners, and garner feedback that has been used to shape our enablement team's focus for 2022. — What do you dislike? The lesson editor gives you the bas..." Read more
2 years ago
Meagan J
"Valuable asset for our customer education program. — What do you like best? -Clean and customizable user interface for learners -Easy to create new and manage existing courses -Data syncs back to Salesforce, making it easy for our CSMs to see which of their customer accounts are actively engaging with training — What do you dislike? -A..." Read more
2 years ago
Meagan J.
"Valuable asset for our customer education program. — What do you like best? -Clean and customizable user interface for learners -Easy to create new and manage existing courses -Data syncs back to Salesforce, making it easy for our CSMs to see which of their customer accounts are actively engaging with training — What do you dislike? -A..." Read more
2 years ago
Olivia C
"Skilljar Review. — What do you like best? Skilljar provides a great way to deliver training and resources to our internal stakeholders, as well as our external customers. The UX is also clean and easy to use. — What do you dislike? The user interface could use a little tweaking to improve horizontal scrolling; for example, there are in..." Read more
2 years ago
Olivia C.
"Skilljar Review. — What do you like best? Skilljar provides a great way to deliver training and resources to our internal stakeholders, as well as our external customers. The UX is also clean and easy to use. — What do you dislike? The user interface could use a little tweaking to improve horizontal scrolling; for example, there are in..." Read more
2 years ago
Consultant in Internet
"Great value and service. — What do you like best? Skilljar provides great customer service and is a great platform for customer education — What do you dislike? Would like more reporting and dashboard outputs — What problems are you solving with the product? What benefits have you realized? Scaling and localizing education..." Read more
2 years ago
User in Information Technology and Services
"Great customer service; standard features. — What do you like best? All the core features of a standard LMS, like managing SCORM files and basic data analytics, are smooth and easy. — What do you dislike? Some features are buried under different menus, and if you don't know where to look it can be hard to find the right checkbox for th..." Read more
2 years ago
Administrator in Professional Training & Coaching
"Solid backbone for our CustomerEd content. — What do you like best? Overall, Skilljar offers strong customization capabilities and a variety of different settings and features to meet varied business needs. Generally, I've also had positive experiences with my CSM and other employees. Strong uptime, and openness for the engineering team to provide..." Read more
2 years ago
Administrator in Computer Software
"Skilljar: Great for Customer Education But Limited Authored File Types. — What do you like best? East interface, great team. It's excellent when working with customers from lots of organizations. — What do you dislike? I'd love to be able to work with more than SCORM 1.2 upload coarses and more detail (like tincan). — What proble..." Read more
2 years ago
Administrator in Computer Software
"LMS for customer education. — What do you like best? Quick and helpful customer support, integrations with other software, like Salesforce, the ability to add customers to view analytics — What do you dislike? The API is difficult to work with, it would be nice for there to be more built-in automation for reaching customers that are in..." Read more
3 years ago
Administrator in Hospitality
"Gets everything I need done! Some limitations if you don't know HTML. — What do you like best? My account manager is always helpful and spends the time to review with us. mostly easy to use platform — What do you dislike? some things aren't super intuitive to get courses live. In order to really make the most out of your domain, you ne..." Read more
3 years ago
User in Hospitality
"Great easy to use platform. — What do you like best? The team has been extremely helpful in keeping us updated on new releases and tailoring the services to what we need — What do you dislike? Sometimes the platform is a little complex to get acquainted with - once you're used to it, it works smoothly, but I do feel there's a learning..." Read more
3 years ago
Administrator in Computer Software
"Skilljar as an Internal LMS. — What do you like best? There are a ton of ways to use the system as an internal LMS for your organization. The flexibility in the settings allows for a great deal of creativity. — What do you dislike? The dashboard layout is not very intuitive and takes some time to learn how to navigate. — What pro..." Read more
3 years ago
"Easy to use interface. — What do you like best about Skilljar Customer Education Platform? It has an easy-to-use and understand administrator dashboard and interface. — What do you dislike about Skilljar Customer Education Platform? The analytics and reporting could be improved. It would be helpful if you had the ability to create cust..." Read more
a year ago