G2 
379 reviews
4.6/5 average rating
Verified User in Professional Training & Coaching
Adam D.
". — What do you like best about ActiveCampaign?The customer service was great. Since this was my first time putting an automation together, I had a steep learning curve, and reaching out by chat was a great tool in real-time. — What do you dislike about ActiveCampaign?It was a steep learning curve, but once I discovered the flow and..." Read more
7 months ago
Candyce E.
". — What do you like best about ActiveCampaign?I love all the features around automation. It's flexible and allows me to do most of what we want to do. And the pricing for the mid-tier level that we use is competitive. — What do you dislike about ActiveCampaign?It's very difficult to see what's happening across the overall landscape..." Read more
7 months ago
Susanne T.
". — What do you like best about ActiveCampaign?If you read my "dislikes" you will understand, that my "likes" are very small at the moment. — What do you dislike about ActiveCampaign?Disastrous - at the start of an online conference, several hundred email addresses with the status "not confirmed". Two weeks of intensive, time-consumi..." Read more
7 months ago
Verified User in Renewables & Environment
". — What do you like best about ActiveCampaign?a straight forward CRM with an easy to use pipeline and easy to do intergrations using zapier — What do you dislike about ActiveCampaign?It can be a little slow sometimes which can make tasks like email campaigns tedious — What problems is ActiveCampaign solving and how is t..." Read more
7 months ago
Noemi V.
". — What do you like best about ActiveCampaign?Automations are well built and easy to implement — What do you dislike about ActiveCampaign?Integrations - most of them manual (like Typeform) — What problems is ActiveCampaign solving and how is that benefiting you?It helps me to nurture leads and engage existing customers"
7 months ago
Viviana B.
". — What do you like best about ActiveCampaign?ActiveCampaign has everything I need from a great newsletter tool. Automations, tagging and great support! — What do you dislike about ActiveCampaign?I found the switch from the classic Designer to the new E-Mail Designer a bit cumbersome. — What problems is ActiveCampaign s..." Read more
7 months ago
Karen W.
". — What do you like best about ActiveCampaign?I switched to ActiveCampaign as a CRM and customer email platform. It immediately did what I needed it to do, consistently, easily, elegantly (for me, branding and design matter and ActiveCampaign allows me to echo our branding in a simple elegant way with templates). But it does MUCH more. I use it..." Read more
7 months ago
Verified User in Non-Profit Organization Management
". — What do you like best about ActiveCampaign?The contacts area. Robust options for highlighting contact information. Support people are lovely. — What do you dislike about ActiveCampaign?Tech issues, trouble bringing in information from google sheets. Account manager sometimes doesn't have the resources to support. — W..." Read more
7 months ago
Verified User in Sports
". — What do you like best about ActiveCampaign?Easy to reach hundreds of people with email marketing — What do you dislike about ActiveCampaign?Fake accounts that spam my account. Can't send new campaigns. — What problems is ActiveCampaign solving and how is that benefiting you?It helps to reach old customers"
7 months ago
Verified User in Education Management
". — What do you like best about ActiveCampaign?Integrations with Thrive cart and others — What do you dislike about ActiveCampaign?The price. It's also not easy to log in. — What problems is ActiveCampaign solving and how is that benefiting you?CRM and email service provider"
7 months ago
Verified User in Apparel & Fashion
". — What do you like best about ActiveCampaign?Great, Easy to use this platform, scheduking and building out emails is easy. The navigation of segmentation is easy. I enjoy the way you are able to look into insights and performance. — What do you dislike about ActiveCampaign?Getting help from the team isn't always easy. SOmetime I ha..." Read more
7 months ago
Michael H.
". — What do you like best about ActiveCampaign?For me, Active Campaign's ability to connect with wordpress/woocommerce sites, and pull the correct user data and engagement to target campaign-specific emails is the best I can get. I've seen 8-15x returns once we start utilizing Active Campaigns properly for my clients, and I can not emphasize it e..." Read more
7 months ago
Verified User in Primary/Secondary Education
". — What do you like best about ActiveCampaign?Platform allows you to tag / create lists. — What do you dislike about ActiveCampaign?It takes a long time to load. Sometimes the draft disappears. Hard to find Help/support. — What problems is ActiveCampaign solving and how is that benefiting you?Emails to large numbers"
7 months ago
Meredydd C.
". — What do you like best about ActiveCampaign?Fully open API allows data to move between our custom backend and AC along with intuitive automation building, easy to sue segmentation tools and unlimited users — What do you dislike about ActiveCampaign?Custom built site and backend mean all data has to be passed via API and requires d..." Read more
7 months ago
Verified User in Health, Wellness and Fitness
". — What do you like best about ActiveCampaign?The best part is the integrations with our ecommerce platform and the automation capabilities to significantly reduce the manpower required to manage our customer mailings lists and target customer with the relevant offers. — What do you dislike about ActiveCampaign?the learning curve bu..." Read more
7 months ago
Verified User in Computer Software
". — What do you like best about ActiveCampaign?The ease of setting up an email template and target different customer by stages — What do you dislike about ActiveCampaign?sometimes would get lost in the jungle of features — What problems is ActiveCampaign solving and how is that benefiting you?Reduce manual work and redu..." Read more
7 months ago
Verified User in E-Learning
". — What do you like best about ActiveCampaign?The system is well designed and well organized - everything is easy to figure out for someone without expertise- and WORKS WELL — What do you dislike about ActiveCampaign?I am 100% happy since moving over my email sending service from Kajabi to Active Campaign — What problem..." Read more
7 months ago
Verified User in Hospital & Health Care
". — What do you like best about ActiveCampaign?Like the platform, easy to use, reports are clear. — What do you dislike about ActiveCampaign?It can take hours or days to get a rep to start helping you with an issue, and longer to resolve. But it does always get resolved, so I think ActiveCampaign is simply MEGA-understaffed...at leas..." Read more
7 months ago
David S.
". — What do you like best about ActiveCampaign?Weve been using AC for one year now. There is definetley a learning curve but is well worth it. We have several campaigns that just run in the background and get us business. It also makes onboarding new clients super easy. — What do you dislike about ActiveCampaign?Somewhat complex to l..." Read more
7 months ago
Allie A.
". — What do you like best about ActiveCampaign?I used mailchimp for years and active campaign feels much more user friendly and intiutive to navigate. I love being able to easily add tags and track my audiences engagement. I also love how easy it is to create landing pages, forms and automations for my various freebies and offers. — ..." Read more
7 months ago
Verified User in Printing
". — What do you like best about ActiveCampaign?AC's automations save us time while creating tremendous engagement with customers. We've significantly increased our email program over the past year and have seen great success in retention and revenue. We love creating various journeys based on customer behavior! — What do you dislike..." Read more
7 months ago
Verified User in Financial Services
". — What do you like best about ActiveCampaign?Is easy and professional and the amail arrived to destination without problem — What do you dislike about ActiveCampaign?Is expansive for medium quantity of n° of email — What problems is ActiveCampaign solving and how is that benefiting you?To automate the email and use of..." Read more
7 months ago
Wendy A.
". — What do you like best about ActiveCampaign?Easy to use. I like that you can create templates. — What do you dislike about ActiveCampaign?Sometimes it is hard to determine what the past email campaigns are. — What problems is ActiveCampaign solving and how is that benefiting you?It's making sending emails to multiple..." Read more
7 months ago
Jody H.
". — What do you like best about ActiveCampaign?I love the automations that can be done within AC! AC also connect directly to ManyChat so that is awesome (when ppl subscribe to your email list via MC, it works seamlessly with AC to pull the contacts into their system and send automated emails if you set it up). Also Kay Peacey is an INCREDIBLE re..." Read more
7 months ago
". — What do you like best about ActiveCampaign?The email builder is straight forward to use — What do you dislike about ActiveCampaign?The interface is not aesthetically pleasant to use — What problems is ActiveCampaign solving and how is that benefiting you?Tagging contacts and adding to lists"
7 months ago