Stephen Casey
To Mega Therion
"Latest upgrade of Slack is a downgrade. It refuses to accept settings for notification so that I am prompted for every message in a thread when I want to be notified of DMs only. No support is available for this issue. I will advise management to switch solutions."
2 years ago
Sascha
"already the login-setup is a mess..."
2 years ago
Aaron
"The company completely redesigned the app, without regard to accessibility or obtaining user consent. The workspaces are hardly usable, text doesn't render correctly with appropriate contrast, features which were 1-click have now been buried 2 to 5 clicks deep and out of sight."
2 years ago
L N
"Redesign is painful for those who aren’t neurotypical. It’s busy, which makes it difficult for those with ADHD. It’s hard to find what you need. It’s no longer efficient. I’ve never downrated a company for a UI before- but considering we use this to work and make a living- why on earth did they fix what wasn’t broken?"
2 years ago
LS
"The new UI is very disruptive and anti productive. UI changes for communication tools should not happen suddenly, they should be incremental changes to ensure productivity of your customers does not get affected. Please bring back the old UI, there is zero value in the new one and it is negatively affecting our productivity. I hope the product team at slack..." Read more
2 years ago
CT
"Redesign is confusing and illegible. Three nested windows have a Droste effect of forcing you to look at the UI three times instead of at a single glance. Grab-space around the app window is reduced – you have to enlarge the app to get a hold of it. The design forces the user to make the window full screen which I suspect is the intention: to dominate your s..." Read more
2 years ago
Rom Grk
"Used to be good, now they let designers run wild and they have an unusable product."
2 years ago
Nick
"The UI redesign is a major productivity killer. No idea what they were thinking when they put this update together but I can only assume at no point did they consider asking the user base to test it out first. As a user in multiple workspaces this change has been a complete pain and has added a number of roadblocks to quickly swapping back and forth between..." Read more
2 years ago
StrangeAsAngels
"Terrible redesign. As someone who freelances and belongs to 12 workspaces, this has complicated my day to day. This was not a well thought out redesign. They clearly didn't consider ALL use cases when designing this. Previous design was fine. A little buggy at times but I would have given that version of Slack 4 stars as it made my workflow manageable...." Read more
2 years ago
Cameron
"Totally nuked the design of the app with the latest update and have negatively affected my productivity. Lately, Slack has favored needless iterations on its product and has ultimately taken a step backwards in over designing and compromising UX for some flashy new face lift. Customizability is gone, gradients that create eye-melting font contrasts are rampa..." Read more
2 years ago
AnybodyHome
"Horrible Design and No Support to fix the problem! Support just responds that this is the new update and can’t go back to how it was. Out of luck! This has a huge impact on myself and everyone I work with and makes tasks longer and harder. Very disappointed in slack!"
2 years ago
Spencer Bukosky
"Slack is the worst communication software on the market. They tried to copy discord and turn it into a business messaging system. All the stupid channels are ABOVE other users, so you have to scroll through all the channels just to find someone to message. And for some reason the last person you messaged dosnt show up at the top, it just gets randomly put ba..." Read more
2 years ago
Veronika Sesenina
"Disappointing update to make SLACK APP unavailable to all users whose MAC version is below 11. Clearly pushing users away and eliminating/ discriminating people based on software they use. SHAME ON YOU - SLACK!"
2 years ago
Aleksei
"Hello, atm slack charges me 7k$ for my company, but in almost 3 months i did not received support. My messages are ignored , last ticket is open without answer for 17 days Request #4988349, why should we stay with slack instead of any other platform ? 1/5 of the year the support just ignores us. Request #4988349 17 days + Request #4909483 60 days, Request #4..." Read more
2 years ago
Simon Mayrhofer
"Why use Slack if there is Microsoft Teams? I used Slack for a while but after switching to Teams i asked me the question why, i didn't do that already months ago. So much better User-Interface and overall experience - now getting twice as fast with half memory consumption by the end of the year. Don't even give Slack a try - use MS Teams instead."
2 years ago
Jake
"Missed a meeting. Co-worker suggested using Slack. We have since had three failed (online) meetings when one of us has turned up, but not the other. The notification emails include a random selection of four recent posts. They do not include every post, including those setting up meetings. This platform is a waste of time. The sooner the Millenials rea..." Read more
2 years ago
DmitriiL
"We've had a very unfortunate experience with Slack, since they literally stole our money: back in March, our company's Slack account was inexplicably blocked, leaving us puzzled and frustrated. We attempted to seek clarification, but our inquiries were met with complete silence. Even worse, our request for a refund was blatantly ignored. It's truly mind-bogg..." Read more
2 years ago
emiliano micheli
"Assistenza clienti pessima, interfaccia confusionaria, per chiedere un rimborso 10 anni, secondo me realizzata malissimo questa app"
2 years ago
david reed
"I upgraded to Pro subscription to access old messages, having done this i wanted to revert to a Free subscription but they will not let me downgrade again as i am a member, not a Workspace Owner. I have been charged another £16 for a service i have already cancelled and they will not cancel unless the Owner does it. Extremely frustrating."
2 years ago
SHB
"J'ai fait une souscription pour notre société pour un utilisateur (141 EUR/1an) et ma collègue a ajouté notre réseau en guests (105 personnes), nous avons reçu une facture de 14874.73 EUR qui ont été prélevés sur ma carte bancaire de société sans mon autorisation. C'est scandaleux."
2 years ago
Ryan
"It sucks, we use Teams and slack but slack has so many issues with it's user interface. It's illogical and clunky. Slack fulfilled a need with handy sketching and being able to call people quickly. It now takes too many clicks to call someone. Huddle is rubbish, not really sure what the thinking was behind that. Our company is now leaning towards team for..." Read more
2 years ago
Mladen Mikić
"I cancelled my subscription and got billed. Now I need to waste time AGAIN to find where I can cancel my subscription and where I can talk to customer support. RIP-OFF!!!"
2 years ago
Mladen Mikić
"Terrible experience. - huddle is terrible. - downgrading or cancelling your subscriptions in so well hidden that it should be criminal. - When I will use a similar app for my company it will not be Slack ever again."
2 years ago
Fabrice Knecht
"Slack Huddle is the worst, no notification option. We are missing Calls contantly..."
2 years ago
"I used to tolerate Slack as it's forced on me at work. The threading is horrible. But the new UI design is horrendous. It's made an unpleasant experience close to unusable. What were you thinking? I'm not averse to change. For the better. I am averse to vandalism. You've ruined it. Read the other comments. There is nothing I can do now that I couldn't do be..." Read more
2 years ago