Capterra 
Google 
38 reviews
4.4/5 average rating
Matt P.
John R.
"We are still in the implementation phase but my overall experience has been very positive. The implementation team and support staff is responsive (about as well as expected, considering they are 5 time zones away)."
3 years ago
Stephen G.
"Job and estimate creation are easier on simpler specifications."
3 years ago
Chris S.
"Exceptional - customer service and tech support very knowledgeable indeed. Not just of the system either (which is all too often the case elsewhere) but with actual print and its processes too."
3 years ago
Asif C.
"Got to give a special mention to [SENSITIVE CONTENT HIDDEN] who have been excellent in all dealings with them. The fact that it can integrate with Hubspot and the support from Tharstern."
3 years ago
RUSSELL R.
"My overall experience with Tharstern has be very good the guys in support are alway very helpful and go out of there way to help which mean a lot to a company of our size without an IT department ."
3 years ago
Rick V.
"Overall we are a happy customer, it does what we need it to and if we ever have any issues or are just unsure about how something works, the knowledgeable support team are always happy to help, over the phone or by email."
3 years ago
John R.
"I was involved from day 1, I played a leading role in the decision to go with Tharstern, I was and still am the implementation lead and administrator of the software. Implementation/Deployment was long but Tharstern are with you all the way through implementation. The Tharstern support desk is excellent, all agents are very knowledgeable and extremely helpfu..." Read more
3 years ago
David B.
"Great. Software is very good and support is excellent, as they have full knowledge even on back end functionality such as SQL, Crystal Reports, Stored procedures and the lot. We are very glad to have purchased Tharstern as this radically changed the way every department works."
3 years ago
Neil W.
"We are pleased with how the implementation and support teams have helped to address our objectives and challenges outlined at the start of the project."
3 years ago
Alan H.
"Impressive from installation, training, implementation and follow-up. No short-cuts taken. We know we are in safe-hands and can rely on the Tharstern customer service and technical personnel to help when needed."
3 years ago
Brett K.
"The implementation process was very well planned by Tharstern. The time spent with the Tharstern consultants was invaluable, as the took time to learn our business and needs over simply deploying a software package. The consultants were always well prepared to deliver and support training content. The software platform has driven us to look at our process..." Read more
3 years ago
MARTIN S.
"Scheduling. easy to use, nice and colourful. great customer service"
3 years ago
Clifton M.
"Our administrative process was always the lagging function within the company - with Tharstern we have managed to get our booking in process (Quote Request to Artwork Approval) down from an average of 4 and a half days to 12 working hours."
3 years ago
Ashley H.
"Great and the Training is very very good. The amount you can do on this software is amazing. Theres basically a way to implement anything you need to work for your company."
3 years ago
Kevin H.
"We manage to get through a large number of jobs with us having tharstern. Helps keep jobs very organised by being able to track the progress."
3 years ago
Susanna T.
"Tharstern has allowed us to zero in on the profitability of our business. Down to the specific level of machine profitability or job profitability - we now have a cohesive place to see all this information to allow us to make educated business decisions. The company is great to work with. They are a team of growth-minded individuals that are customer orie..." Read more
3 years ago
Jeff C.
"Tharstern is now the heart and entire circulatory system of our business operations. It is a powerful system that provides unlimited reporting to monitor key business performance metrics. But this depends on accurate input from users throughout the company, in other words a full commitment to optimal use of the software at every level of the organization."
3 years ago
Aaron H.
"In general, Tharstern as an organisation employ people who are from the print industry and this is invaluable as they understand the business and have deep experience with many businesses big and small all over the World. They are kindred spirits and want you to succeed. All of my dealings with Tharstern have been pleasant and they feel like part of the b..." Read more
3 years ago
Colm S.
"Delighted with our decision to go with Tharstern. Brilliant team, extremely helpful and knowledgeable. Great piece of software that is feature rich. Yes implementation is not quick but you are setting the foundations for a a system that will run every aspect of your business for years to come and the Tharstern team carrying out the implementation are brillia..." Read more
3 years ago
Colm D.
"Very comprehensive and covers pretty much everything we do, which makes life easy. We've worked really closely with them on our JDF integration project and we're really pleased with what we've achieved. Can't fault the team and their knowledge of print and integration is what made our project so successful. First class product, first class team."
7 years ago
"Great product and super helpful technical team. User friendly and really helps me run my business"
3 years ago