The Appliance Care Company logo

The Appliance Care Company Reviews & Testimonials

4.9 (624)

Google Reviews: 580


5
92%
4
6%
3
2%
2
0%
1
0%

98% of Google users would recommend The Appliance Care Company

  580 reviews
  4.9/5 average rating

  Showing 5 star reviews only  

Tina Cowell

Tina Cowell star-alt star-alt star-alt star-alt star-alt

"They were great and very reasonably priced On time and explained our issue Tina"

4 years ago

Google review

Sui Sum Olson

Sui Sum Olson star-alt star-alt star-alt star-alt star-alt

"Steve has provided great and prompt service. He is knowledgeable and experienced. Our dryer problem was resolved quickly."

4 years ago

Google review

Jo Randolph

Jo Randolph star-alt star-alt star-alt star-alt star-alt

"Tom was knowledgeable and very professional. He not only repaired the broken spring on the drum of a 10 yr front load washing machine BUT suggested that replacing the opposite spring BEFORE it would break and require a 2nd repair visit. THANK YOU"

4 years ago

Google review

Lisa Brown

Lisa Brown star-alt star-alt star-alt star-alt star-alt

"When it comes to finding a someone to repair your appliance this is the company you need to call. The initial service call is very reasonable, the technician was very knowledgeable, answered all my questions and had solutions for me IF I had wanted to milk my washer a little while longer. At this point, I knew my washer needed to be replaced, my concern..." Read more

4 years ago

Google review

Lisa Brown

Lisa Brown star-alt star-alt star-alt star-alt star-alt

"When it comes to finding a someone to repair your appliance this is the company you need to call. The initial service call is very reasonable, the technician was very knowledgeable, answered all my questions and had solutions for me IF I had wanted to milk my washer a little while longer. At this point, I knew my washer needed to be replaced, my concern w..." Read more

4 years ago

Google review

Vicky Lane

Vicky Lane star-alt star-alt star-alt star-alt star-alt

"We had to have our washer looked at. Which is never a fun time. We called them and was able to get next day service! They are quick, and honest. We would HIGHLY recommend them!"

4 years ago

Google review

Marcia George

Marcia George star-alt star-alt star-alt star-alt star-alt

"Years ago they came and rerouted our dryer vent and today they fixed my washer!!!"

4 years ago

Google review

Kim Krohn

Kim Krohn star-alt star-alt star-alt star-alt star-alt

"I was able to get an appointment for someone to look at our refrigerator in two days. Tom from The Appliance Care Company was courteous and efficient. He called 20 to 30 minutes prior to arrival, as promised. He wasn't able to repair the refrigerator that day (not his fault) but gave us a detailed explanation of the problem, cost of the repair, and a time..." Read more

4 years ago

Google review

Mark Suckow

Mark Suckow star-alt star-alt star-alt star-alt star-alt

"Refrigerator making noise. I have used Appliance Care Company before and have heard the owner speak on the radio before so we called them again. They were able to diagnose the problem and this time fixed it while they were here. I appreciate the tech's appliance knowledge and his ability to help. Thank you Appliance Care Co."

4 years ago

Google review

Jackie Justus

Jackie Justus star-alt star-alt star-alt star-alt star-alt

"Our serviceman was very professional and diagnosed the problem with our refrigerator quickly."

5 years ago

Google review

Kevin Dostal

Kevin Dostal star-alt star-alt star-alt star-alt star-alt

"My washing machine died and I wanted an American made Speed Queen. Tired of big box stores and Chinese made appliances. They were the only dealer in KC metro that was open for business. Ordered it one day and picked it up the next. No hassle, small town business."

5 years ago

Google review

Lisa Windle

Lisa Windle star-alt star-alt star-alt star-alt star-alt

"My washer was repair ed great job!"

5 years ago

Google review

Juanita Wells

Juanita Wells star-alt star-alt star-alt star-alt star-alt

"Good job Tom"

5 years ago

Google review

Katie Steele

Katie Steele star-alt star-alt star-alt star-alt star-alt

"Appreciate your quick response in diagnosing my dishwasher while being out of town!!!"

5 years ago

Google review

Stephen Vickers

Stephen Vickers star-alt star-alt star-alt star-alt star-alt

"Our deep freezer broke. They were out the next day, told us to get some dry ice to keep it cold in the meantime (which we knew, but good to get confirmation), and found the problem (a broken sensor). They were prompt on informing me when they had the part and were back on the day they said. We lost some food, but salvaged 90%. Cost of the repair was about 1/..." Read more

5 years ago

Google review

Fenton Ferguson

Fenton Ferguson star-alt star-alt star-alt star-alt star-alt

"I listen to Toby Tobin every Saturday morning and the folks from Appliance Care Co are always on there. I really enjoy their take on appliances, so when I was having problems with my fridge I gave them a call. So friendly and professional I can't say enough good about them."

5 years ago

Google review

CxShortbam

CxShortbam star-alt star-alt star-alt star-alt star-alt

"very dependable and experience . very reasonable prices and fixed the problem quickly and was very satisfied and would recommend them to anyone. Teresa"

5 years ago

Google review

Shortbam

Shortbam star-alt star-alt star-alt star-alt star-alt

"very dependable and experience . very reasonable prices and fixed the problem quickly and was very satisfied and would recommend them to anyone. Teresa"

5 years ago

Google review

Connie Main

Connie Main star-alt star-alt star-alt star-alt star-alt

"They answered all my questions and even taught me some new things about my dishwasher."

5 years ago

Google review

Kenneth Blazer

Kenneth Blazer star-alt star-alt star-alt star-alt star-alt

"The technician, Steve, was very courteous, friendly and knowledgeable. He looked t my Kenmore Washer, 70 series, that I purchased in 1985 and found a bad coupling and a bad valve. Ordered the parts o Apr 17 and was back in my home doing the repairs o Apr 21. He exchanged the parts , put the machine back in place and made sure that the washer was working p..." Read more

5 years ago

Google review

mark upshaw

mark upshaw star-alt star-alt star-alt star-alt star-alt

"Hands down. Best appliance repair service in KC. Tom is fantastic. He knows how to fix it all. He fixed our fridge and washer. Highly recommend this company. Tom is the best!"

5 years ago

Google review

Julie O'Berg

Julie O'Berg star-alt star-alt star-alt star-alt star-alt

"Tom was very polite and explained the problem. No actual repair was needed. It was nice to know a company didn't just try and sell a "repair" when it was not required."

5 years ago

Google review

Jim Thompson

Jim Thompson star-alt star-alt star-alt star-alt star-alt

"Technician Tom was awesome! Very conscientious. Explained everything extremely well. He cleaned up after himself so everything was nice."

5 years ago

Google review

C Boughton

C Boughton star-alt star-alt star-alt star-alt star-alt

"Worked on my LG washer. Did a great job, ...but a little pricey. I would highly recommend them. They also helped me with my LG fridge. Very grateful for their knowledge as they were able to fix the plumbing problem that was causing the water dispenser to run too slowly. I had a corroded water valve."

5 years ago

Google review

Sherwood Smith

Sherwood Smith star-alt star-alt star-alt star-alt star-alt

"I used Appliance Care to fix my Samsung gas stove. They did a good job."

5 years ago

Google review