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The Appliance Care Company Reviews & Testimonials

4.9 (624)

Reviews: 624


5
92%
4
6%
3
2%
2
0%
1
0%

98% of customers would recommend The Appliance Care Company

Libby Matile

Libby Matile star-alt star-alt star-alt star-alt star-alt

"Tom was very professional and did a great job repairing our sub zero!"

5 months ago

Google review

Carol Simpson

Carol Simpson star-alt star-alt star-alt star-alt star-alt

"Austin the technician was a pleasure to work with. Diagnosed and explained the problem with my dishwasher. Ordered the part and everything was repaired in less than 5 days."

5 months ago

Google review

Ava Davila

Ava Davila star-alt star-alt star-alt star-alt star-alt

"Tyler was knowledgeable and solved our issues with our washing machine! We definitely recommend Tyler and appliance Care!"

5 months ago

Google review

Samuel Gadd

Samuel Gadd star-alt star-alt star-alt star-alt star-alt

"They were able to diagnosis and repair my fridgeair upright deep freezer and in two days had the part. Simple and quick, would recommend."

5 months ago

Google review

Rissa Roo

Rissa Roo star-alt star-alt star-alt star-alt star-alt

"Tom was very professional. Let me know services I needed beyond their capacity and offered referral who also was professional and timely!"

5 months ago

Google review

Fannie Nelson

Fannie Nelson star-alt star-alt star-alt star-alt star-alt

"I was impressed with the service we received not only from the technician but also from the office staff. Both were very helpful in trying to get my problem solved. Thank you so much."

5 months ago

Google review

Russell Palmer

Russell Palmer star-alt star-alt star-alt star-alt star-alt

"Our washing machine was not working properly. Tom ran diagnostics and tested every cycle and efficiently determined the exact problem. He was very professional and courteous in his diligent effort. Thank you."

5 months ago

Google review

Ron Johnson

Ron Johnson star-alt star-alt star-alt star-alt star-alt

"Tom was very helpful and was polite. He explained the things he had to do and why."

5 months ago

Google review

Brenda Grills

Brenda Grills star-alt star-alt star-alt star-alt star-alt

"Excellent repair skills! Love this place."

5 months ago

Google review

s s

s s star-alt star-alt star-alt star-alt star-alt

"Prompt service, reasonable pricing, honest service, didnt try to upsell anything"

5 months ago

Google review

ConnieR

ConnieR star-alt star-alt star-alt star-alt star-alt

"This is the absolute best appliance repair company I have ever dealt with. Showed up timely. Cleaned up after the repair and Jason was a delight and knowledgeable representative."

6 months ago

Google review

J Shelton

J Shelton star-alt star-alt star-alt star-alt star-alt

"Very satisified. The fan on our GE Refirgerator went out we call GE repaid and it was 2 weeks before they could send some to check it out. Callen Appliance Care they sent someone the next day. We need a specific part that had to be ordered. This was on a Thursday but first thing Monday they were out an d fixed the refrigerator. Thanks for prompt friendly s..." Read more

6 months ago

Google review

Sherry Jackson

Sherry Jackson star-alt star-alt star-alt star-alt star-alt

"Austin was my repair person and immediately found the problem. This employee was the nicest guy and very helpful. Austin is definitely a great asset to this company."

6 months ago

Google review

Jessi Bandy

Jessi Bandy star-alt star-alt star-alt star-alt star-alt

"Our dishwasher stopped working, so we set up an appointment online. The Appliance Care Company called us right away to get specifics, and they had someone out the next day. The nice thing about this place is the service call fee goes towards your repair if you get your appliance repaired through them. While we ended up buying a new dishwasher in the end, Ste..." Read more

6 months ago

Google review

Louise Potter

Louise Potter star-alt star-alt star-alt star-alt star-alt

"My refrigerator was not working properly, I called and they came out diagnosed the problem, being the computer that does automatic defrost wasn't working so it was freezing up. They came today and replaced the part. My frig is working great again. They were very quick at fixing and Tom the repair man was very nice and friendly. I would have them come back a..." Read more

6 months ago

Google review

Charlie Parkhurst

Charlie Parkhurst star-alt star-alt star-alt star-alt star-alt

"Tom was my repairman and after he diagnosed the problem was able to order the part. He came back with in a few days and got the fridge going again. Very Happy, it was a great experience and Tom got me going again. Charlie Parkhurst"

6 months ago

Google review

Gary Brown

Gary Brown star-alt star-alt star-alt star-alt star-alt

"I had trouble replacing the water filter on my refrigerator and since it shut down the water dispenser and ice dispenser, I needed help. I called Appliance Care and they said they would try to send technician but they didn't have any openings. The technician arrived shortly and showed me what i was doing wrong. He was very helpful and professional. I would n..." Read more

6 months ago

Google review

Tanya Lanter

Tanya Lanter star-alt star-alt star-alt star-alt star-alt

"Our dishwasher wasn't draining. Mason quickly identified the problem and after installing a new filter it works great. They are very knowledgeable of high end appliances which can be difficulty to find. Excellent service and would recommend to anyone."

6 months ago

Google review

S Stirling

S Stirling star-alt star-alt star-alt star-alt star-alt

"I waited a couple of laundry cycles before posting my review to use the dryer; and it is back to running quietly. Tom was very helpful and knowledgeable on what was creating the noise. We did not have to wait long for the part to come for the repair. This was our second time using The Appliance Care Company and once again have been pleased. Great work!"

6 months ago

Google review

Richard Barrett

Richard Barrett star-alt star-alt star-alt star-alt star-alt

"Thomas was great. Used them many times. always top notch. didnt need to replace a gasket,which I though was the problem. could have just done it and charged me, but was honest and said you dont need that."

6 months ago

Google review

Sharon Lathrop

Sharon Lathrop star-alt star-alt star-alt star-alt star-alt

"My washer had issue so called for service, having used this company before for my stove. The technician was friendly, knowledgeable, and showed me exactly what issues were and that would cost more to repair than machine was worth. He made sure I understood exact issues. I did not have fixed as cheaper to buy new. I will continue to use Appliance Care for fut..." Read more

6 months ago

Google review

Tyler Kemp

Tyler Kemp star-alt star-alt star-alt star-alt star-alt

"Called The Appliance Care Co. and Mason came out the next day. He was on time and professional and removed my 30 years old refrigerator. It is good to know that there is a local company that is reliable for repairs."

6 months ago

Google review

Sandy Cox

Sandy Cox star-alt star-alt star-alt star-alt star-alt

"Was very pleased with the service provided. The technician was very polite, professional and resolved my refrigerator problem in a timely manner."

6 months ago

Google review

Hunter Shantz

Hunter Shantz star-alt star-alt star-alt star-alt star-alt

"quickly installed a new washer tub seal"

7 months ago

Google review

Paige Clark

Paige Clark star-alt star-alt star-alt star-alt star-alt

"Great service! The tech was in and out and able to accurately tell the problem with my washing machine. I will definitely be using them again the future!"

7 months ago

Google review