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The Appliance Care Company Reviews & Testimonials

4.9 (624)

Google Reviews: 580


5
92%
4
6%
3
2%
2
0%
1
0%

98% of Google users would recommend The Appliance Care Company

  580 reviews
  4.9/5 average rating

  Showing 5 star reviews only  

Diane Rash

Diane Rash star-alt star-alt star-alt star-alt star-alt

"Great customer service from my initial phone call to set up appointment for service through the technicians visit. Thank you!"

6 years ago

Google review

Sandra Haight

Sandra Haight star-alt star-alt star-alt star-alt star-alt

"Prompt, efficient, courteous service. Our new ice maker was making cubes within an hour!"

6 years ago

Google review

Lori Newby

Lori Newby star-alt star-alt star-alt star-alt star-alt

"Tom and Isiah did an excellent job on my fridge. They arrived on time. As they repaired my appliance, Tom noticed another problem and replaced that part at no extra charge. They stayed true to the initial estimate. I would not hesitate to recommend this company to anyone needing an appliance repair."

6 years ago

Google review

Sherrill Farrow

Sherrill Farrow star-alt star-alt star-alt star-alt star-alt

"Called for washer repair late one afternoon -- technician was there the next day. Very courteous and knowledgeable. Fixed more than one problem, and washer and dryer performed better than ever! Very fast, courteous and knowledgeable."

6 years ago

Google review

Ivy Zumwalt

Ivy Zumwalt star-alt star-alt star-alt star-alt star-alt

"On time. Quick and very cost efficient!"

6 years ago

Google review

Merideth Dyer

Merideth Dyer star-alt star-alt star-alt star-alt star-alt

"We called because our refrigerator had a puddle of water under it. When they came out he explained what was causing the leak and fixed so that it would not do it again. He also replaced a fan that the manufacture had redesigned. Work was completed very timely and he was very pleasant to work with."

6 years ago

Google review

Linda Weisenborn

Linda Weisenborn star-alt star-alt star-alt star-alt star-alt

"Prompt and reliable. Easy to work with."

6 years ago

Google review

ray distler

ray distler star-alt star-alt star-alt star-alt star-alt

"Tom, Tyler and Steve fixed after another arrived, looked, invoiced and left in less than 10-minutes.."

6 years ago

Google review

Sherie Howell

Sherie Howell star-alt star-alt star-alt star-alt star-alt

"Very knowledgeable technicians who are experienced and know how to determine the issue or problem quickly and accurately. Very pleased with their service. This is the second time we have used their services - dishwasher and dryer."

6 years ago

Google review

Clarence Manning

Clarence Manning star-alt star-alt star-alt star-alt star-alt

"This is our first time to need appliance repair service done and the appliance care company was a most pleasant service experience. Tyler was courteous and very professional. He diagnosed the problem with the dryer in short order and had the repair part on the truck. Can’t say enough about how impressed we are about the Appliance Care Company!! Would be happ..." Read more

6 years ago

Google review

John & Regina Cisternino

John & Regina Cisternino star-alt star-alt star-alt star-alt star-alt

"Called Appliance Care for service on a dead freezer. Tom came by a gave us a thorough breakdown on what caused the problem and alternative options for us. Although the ysytem could not be economically repaired, we were more that satisfied with the inspection, the explanation and the service. Tom was both knowledgable and thorough, and took the time to ensure..." Read more

6 years ago

Google review

Rachel Obrien

Rachel Obrien star-alt star-alt star-alt star-alt star-alt

"Great Service! Showed up on time, technician was knowledgeable and friendly. Very pleased with their prices and service. I will be using them from now on."

6 years ago

Google review

Tina Webb

Tina Webb star-alt star-alt star-alt star-alt star-alt

"The Appliance Care Company did a great job on getting our refrigerator working again, especially since it was an antique. We were happy with their service. Thank You"

6 years ago

Google review

C Stillwell

C Stillwell star-alt star-alt star-alt star-alt star-alt

"I have an extended warranty through Home Depot, and the Appliance Care Company services that warranty in my area. They have been amazing to work with! I've spoken to three different office personnel, and they have all been kind, genuine, and even fun! They have always been able to work me in within two to three days. I've had several parts orders, and they a..." Read more

6 years ago

Google review

Karen Kindle

Karen Kindle star-alt star-alt star-alt star-alt star-alt

"Appliance Care showed up and actually took their time to make sure what would take to fix my refrigerator and told us each step they were doing. Unlike the previous company that had no interaction with us other than installing the part and never even checked back to see if issues were fixed. I highly recommend APPLIANCE CARE TO EVERYONE. The tech who took..." Read more

6 years ago

Google review

Karen Nelson

Karen Nelson star-alt star-alt star-alt star-alt star-alt

"Thomas was excellent He was friendly, knowledgeable and thorough and made me feel comfortable with his service and with being in my home He explained the situation so that I could understand what he thought was going on with my washer It is currently working well He left everything clean and back in place I will absolutely contact this company again The s..." Read more

6 years ago

Google review

Karen Nelson

Karen Nelson star-alt star-alt star-alt star-alt star-alt

"Thomas was excellent He was friendly, knowledgeable and thorough and made me feel comfortable with his service and with being in my home He explained the situation so that I could understand what he thought was going on with my washer It is currently working well He left everything clean and back in place I will absolutely contact this company again The ser..." Read more

6 years ago

Google review

ginger wylie

ginger wylie star-alt star-alt star-alt star-alt star-alt

"Excellent customer service. Knowledgeable and friendly repair technician. Fast repair. I signed up for the warranty program I was so impressed!"

6 years ago

Google review

Dennis Stohlmann

Dennis Stohlmann star-alt star-alt star-alt star-alt star-alt

"The Appliance Care Company was very professional. Scheduling was convenient and quick. Provided advance call prior to arriving. Diagnosed issue, but did not have parts on truck; ordered part and within 2 days called back to set final appointment. Experienced tech was knowledgeable and efficient. Recommend and will use again!"

6 years ago

Google review

Anita Carswell

Anita Carswell star-alt star-alt star-alt star-alt star-alt

"The expert tech Tom showed up exactly when he said he would - thoroughly explained everything and made recommendations in a professional and friendly manner. Leaking d/w no longer leaking! Very pleased with service."

6 years ago

Google review

melissa seybert

melissa seybert star-alt star-alt star-alt star-alt star-alt

"nice service, short turn around time, problem solved"

6 years ago

Google review

Barb Hibit

Barb Hibit star-alt star-alt star-alt star-alt star-alt

"Very nice repair man!! Explained what was wrong with my oven and made sure it worked after he put the new part in."

6 years ago

Google review

Julie Lushbough

Julie Lushbough star-alt star-alt star-alt star-alt star-alt

"They provided an honest assessment of the problem and several options for repair. A company I trust."

6 years ago

Google review

Continental Capital Corp

Continental Capital Corp star-alt star-alt star-alt star-alt star-alt

"Wow! A repair company that told the truth and didn't try to rake us over the coals. Technician was upfront and said that he could fix the washing machine but with the costs of the parts and the labor to install, it would be cheaper to just go buy a new washer. Guess someone is getting a new washing machine for Christmas! We'll definitely be using this compan..." Read more

6 years ago

Google review

Drew Ritter

Drew Ritter star-alt star-alt star-alt star-alt star-alt

"The Appliance Care Company did a great job with our service repair! We will use them again and recommend them!!"

6 years ago

Google review