The Appliance Care Company logo

The Appliance Care Company Reviews & Testimonials

4.9 (624)

Google Reviews: 580


5
92%
4
6%
3
2%
2
0%
1
0%

98% of Google users would recommend The Appliance Care Company

  580 reviews
  4.9/5 average rating

  Showing 5 star reviews only  

Karen Tapp

Karen Tapp star-alt star-alt star-alt star-alt star-alt

"Great customer service that goes beyond the reason for the service call. The technician took the time to explain the problem with my dryer and fixed is so quickly. He even recommended easy fixes for other issues and fixed my lint trap holder (the handle had broken off earlier)."

10 years ago

Google review

Bill Kalahurka

Bill Kalahurka star-alt star-alt star-alt star-alt star-alt

"The two gentlemen who arrived at my door were very courteous and professional. They quickly diagnosed the problem with my dryer, laid out the "repair vs. buy a new one" options, and helped me make a decision in my best interest. They were also very efficient and personable. I highly recommend The Appliance Care Company for anyone who might have issues wit..." Read more

11 years ago

Google review

Bill Kalahurka

Bill Kalahurka star-alt star-alt star-alt star-alt star-alt

"The two gentlemen who arrived at my door were very courteous and professional. They quickly diagnosed the problem with my dryer, laid out the "repair vs. buy a new one" options, and helped me make a decision in my best interest. They were also very efficient and personable. I highly recommend The Appliance Care Company for anyone who might have issues wit..." Read more

11 years ago

Google review

Michelle Walling

Michelle Walling star-alt star-alt star-alt star-alt star-alt

"Great service!! The repairman came as scheduled. Diagnosed the problem quickly and informed me of the problem. He recommended that we replace the appliance since fixing it would be more than it was worth. In addition, he gave advice on what appliance brands to choose and where we could purchase quality used appliances. I would highly recommend this compan..." Read more

11 years ago

Google review

Adam Sandwell

Adam Sandwell star-alt star-alt star-alt star-alt star-alt

"The Appliance Care Company came out to look at my refrigerator and they were wonderful. Respectful and knowledgeable technicians and speed of service. "

11 years ago

Google review

Adam Sandwell

Adam Sandwell star-alt star-alt star-alt star-alt star-alt

"The Appliance Care Company came out to look at my refrigerator and they were wonderful. Respectful and knowledgeable technicians and speed of service."

11 years ago

Google review

Dan Grieve

Dan Grieve star-alt star-alt star-alt star-alt star-alt

"Great customer care. Would definitely recommend and use again in the future."

11 years ago

Google review

Dana Bennett

Dana Bennett star-alt star-alt star-alt star-alt star-alt

"Service provided to me was explained in detail as to the problem and then how it was repaired. The service person was kind helpful and efficient. And explained how I could receive a $30.00 check for listing a review. "

11 years ago

Google review

Dana Bennett

Dana Bennett star-alt star-alt star-alt star-alt star-alt

"Service provided to me was explained in detail as to the problem and then how it was repaired. The service person was kind helpful and efficient. And explained how I could receive a $30.00 check for listing a review."

11 years ago

Google review

Laura Hall

Laura Hall star-alt star-alt star-alt star-alt star-alt

"Fast service!! The repairman came as scheduled. Diagnosed the problem quickly, informed me of the problem and repaired both washer and dryer in one hour or less. I would highly recommend this company for any appliance repair."

11 years ago

Google review

Laura Castagnola

Laura Castagnola star-alt star-alt star-alt star-alt star-alt

"Fast service!! The repairman came as scheduled. Diagnosed the problem quickly, informed me of the problem and repaired both washer and dryer in one hour or less. I would highly recommend this company for any appliance repair."

11 years ago

Google review

Sandy Rix

Sandy Rix star-alt star-alt star-alt star-alt star-alt

"The technician arrived on time and was able to quickly diagnose and fix the issue with the fan on my microwave/range hood combination. The technician was courteous and I would use this company again for an appliance repair. "

11 years ago

Google review

Sandy Rix

Sandy Rix star-alt star-alt star-alt star-alt star-alt

"The technician arrived on time and was able to quickly diagnose and fix the issue with the fan on my microwave/range hood combination. The technician was courteous and I would use this company again for an appliance repair."

11 years ago

Google review

Mary Jane Porter

Mary Jane Porter star-alt star-alt star-alt star-alt star-alt

"Brian arrived as scheduled and fixed our clothes dryer, found what was causing the noise in our dishwasher, and recalibrated our built-in oven in one visit. I was extremely pleased with the service and would (will) definitely call them the next time I need appliance repair. Mary Jane Porter Lee's Summit, MO"

11 years ago

Google review

Phyllis Cronbaugh

Phyllis Cronbaugh star-alt star-alt star-alt star-alt star-alt

"Just had Brian come out and fix my washing machine. He did great. I especially like the fact that he gave me two options. He didn't just try to upgrade me. I will definitely keep these guys in mind the next time I need service or one of my clients does. Thanks."

11 years ago

Google review

David Thompson

David Thompson star-alt star-alt star-alt star-alt star-alt

"My refrigerator quit right before Christmas. I called on a Thursday morning, worried that I may not be able to get it fixed. They came out the same day he had it running and done in just under an hour. It is never fun to pay for repairs but they took very good care of me. Thanks!"

11 years ago

Google review

William Martin

William Martin star-alt star-alt star-alt star-alt star-alt

"We set up a time frame for the service and the technician was on site as scheduled. Brien arrived in a nice looking and well marked service van. He quickly went to work to determine the problem with the ice maker in our refrigerator and he identified two possible reasons for the insufficient ice making. We discussed the possibilities and mutually made a d..." Read more

11 years ago

Google review

Robert L. Wilson

Robert L. Wilson star-alt star-alt star-alt star-alt star-alt

"We were very pleased with Appliance Care Company. We're thankful they are located near us. The technician was friendly, professional and very knowledgeable, also the service was prompt. Only one day and our washer was repaired. We'll definitely use them again when, and if we have an appliance problem. We'll also recommend them to our friends. Thank you..." Read more

11 years ago

Google review

Clay Lessley

Clay Lessley star-alt star-alt star-alt star-alt star-alt

"They fixed our LG stove. We had to order a new part, but within a few days the part came in and the service was quick to get us going again. Very efficient."

11 years ago

Google review

Charlotte G

Charlotte G star-alt star-alt star-alt star-alt star-alt

"Needing to have my washer and dryer evaluated. Requested an appt online in the middle of the night and received a call first thing in the morning to let me know I would get a call from Brien before arriving at my home. He called to give me an ETA, showed up right on time and got to work. He quickly diagnosed the machines and gave many helpful hints for fu..." Read more

11 years ago

Google review

Anna Wiseman

Anna Wiseman star-alt star-alt star-alt star-alt star-alt

"Awesome people! Will reccomend to everyone I know!"

11 years ago

Google review

Dan Parker

Dan Parker star-alt star-alt star-alt star-alt star-alt

"Fast and courteous service, definitely use again!!!"

11 years ago

Google review

Debbie Williams

Debbie Williams star-alt star-alt star-alt star-alt star-alt

"We called The Appliance Care Company on a Tuesday and they had a representative out by the next day to fix our dryer that was no longer working. The representative was polite and thorough, and completed the job in a timely manner. We will definitely call them again if any of our other appliances have issues."

11 years ago

Google review

Wes Leonard

Wes Leonard star-alt star-alt star-alt star-alt star-alt

"Very happy with the repairman, who was courteous, explained everything wrong with my dryer. What it would cost to fix or replace. This company was referred to me by my brother and I would gladly refer this company to others! Very Pleased! "

11 years ago

Google review

Wes Leonard

Wes Leonard star-alt star-alt star-alt star-alt star-alt

"Very happy with the repairman, who was courteous, explained everything wrong with my dryer. What it would cost to fix or replace. This company was referred to me by my brother and I would gladly refer this company to others! Very Pleased!"

11 years ago

Google review