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The Appliance Care Company Reviews & Testimonials

4.9 (624)

Google Reviews: 580


5
92%
4
6%
3
2%
2
0%
1
0%

98% of Google users would recommend The Appliance Care Company

  580 reviews
  4.9/5 average rating

  Showing 5 star reviews only  

Porter Hugo

Porter Hugo star-alt star-alt star-alt star-alt star-alt

"I am a returning customer of The Appliance Care Company, and their name does not deceive! From scheduling an appointment to paying for the service, the company makes it a pleasure to do business with them. Tyler was the technician that serviced my washer both times I had it serviced. He is highly knowledgable and works hard to complete the repair with except..." Read more

2 years ago

Google review

Aaron Meads

Aaron Meads star-alt star-alt star-alt star-alt star-alt

"The Appliance Care Company offers exceptional service. The technician arrived, took a look, diagnosed the problem, explained it, and rectified it. The majority of the other firms I phoned couldn't send a man out within two days. Thank you very much!!"

2 years ago

Google review

Douglass Keeling

Douglass Keeling star-alt star-alt star-alt star-alt star-alt

"My oven was diagnosed by a technician who came out. He was really thorough and truthful. The defective pieces were replaced, and I was gone. I will most certainly contact this firm again!"

2 years ago

Google review

Shannon H

Shannon H star-alt star-alt star-alt star-alt star-alt

"I phoned them on a Friday morning, worried that the temperatures in my refrigerator and freezer were much over average. He guided me through the difficulties until I understood them and then provided a reasonable repair price. If I ever have another problem with my refrigerator or any other equipment, I know who to contact."

2 years ago

Google review

Jim Zachary

Jim Zachary star-alt star-alt star-alt star-alt star-alt

"Over the phone, I correctly detected the problem and ordered the appropriate item. The item came the next morning, and he quickly fitted it."

2 years ago

Google review

Casey Shingleton

Casey Shingleton star-alt star-alt star-alt star-alt star-alt

"The technician was aware of the reported problem with the refrigerator, so he ordered components and scheduled a return visit under our coverage agreement to install them."

2 years ago

Google review

Jonny Milton

Jonny Milton star-alt star-alt star-alt star-alt star-alt

"Our washing machine was repaired by a guy who was both competent and efficient! I was quite amazed and grateful that he was able to assist us."

2 years ago

Google review

Brooke P

Brooke P star-alt star-alt star-alt star-alt star-alt

"Service for washing machines The guy did an outstanding job diagnosing the problem and then making the necessary fixes. Hew arrived on time and left no trace of his presence. The repairs were completed successfully."

2 years ago

Google review

Chloe Kampe

Chloe Kampe star-alt star-alt star-alt star-alt star-alt

"The appliance tech (Tyler? I believe was his name) was super helpful! He immediately knew what the problem was by turning on our dryer. He had the parts on hand and had it fixed within an hour or so. Very kind and respectful person. The price for the repair was reasonable. He also fixed a ventilation issue with our dryer for free. Tyler also gave me advice f..." Read more

2 years ago

Google review

Brianna Straws

Brianna Straws star-alt star-alt star-alt star-alt star-alt

"Tom was very helpful and nice! Really took the time to figure out the problem with our company’s washer and stayed until it was fixed! Very pleased with how friendly and professional he was. Will use this company again with any other problems!"

2 years ago

Google review

Whitney Martin

Whitney Martin star-alt star-alt star-alt star-alt star-alt

"Tyler repaired my dryer, he was professional, informative, on time and super friendly. He helped us out with getting it fixed and helping with another problem as well. We appreciate you Tyler and will pay it forward. God Bless! 5/5 would recommend."

2 years ago

Google review

Mary Beth Cicchetti

Mary Beth Cicchetti star-alt star-alt star-alt star-alt star-alt

"Christmas time and I am without a dishwasher. Tom the technician diagnosed it right away and ordered the part. He was very informative and thorough. I will use them in the future"

2 years ago

Google review

T. Large

T. Large star-alt star-alt star-alt star-alt star-alt

"The Applicance Care Company, I was very happy with the experience. Extremely professional, and so easy to work with. I will certainly use them again and again. Tom was the TECH. The nicest guy, stayed late to ensure Microwave, Oven combination worked. Kept me informed of exactly when he would arrive. Thanks Tom. I would rate them a 11 out of 10. T. Larg..." Read more

2 years ago

Google review

Nate Vander Hamm

Nate Vander Hamm star-alt star-alt star-alt star-alt star-alt

"Very prompt and professional service. Appreciated their good communication with us and quick turnaround even despite this happening over the holidays. We will definitely use them again in the future."

2 years ago

Google review

Stacey Physioc

Stacey Physioc star-alt star-alt star-alt star-alt star-alt

"We called Appliance Care regarding our broken dishwasher, and they put us on their schedule for the next day. When our repairman/technical genius arrived at our door he was such a joy-filled and congenial man! He fixed our dishwasher in record speed, and his positive energy was so refreshing! My husband and I will definitely call them again and ask for St..." Read more

2 years ago

Google review

Kevin Vater

Kevin Vater star-alt star-alt star-alt star-alt star-alt

"Repairman Tom was very nice and professional. On time and did a great job explaining the problem and then fixing my 5year old Samsung dryer that was making a bad screeching noise due to a bad pully."

2 years ago

Google review

Stephanie Dareing

Stephanie Dareing star-alt star-alt star-alt star-alt star-alt

"Got the dryer fixed. The repairman didn't like dogs so we put ours outside. I wish he and my husband could have ended this visit a little more friendlier."

2 years ago

Google review

Paul Evans

Paul Evans star-alt star-alt star-alt star-alt star-alt

"An actual repair company and not a national broker. Called one day, they showed up the next, and diagnosed the problem in about 10 minutes. Gave a written quote up front. Came back with part 3 days later, installed quickly, which came out exactly for the quote, plus he hooked my exhaust hose. Very professional tech who obviously knew his stuff."

3 years ago

Google review

Ronald Powell

Ronald Powell star-alt star-alt star-alt star-alt star-alt

"Great place for appliances"

3 years ago

Google review

Cynthia Bourret

Cynthia Bourret star-alt star-alt star-alt star-alt star-alt

"Great"

3 years ago

Google review

Brian Biermann

Brian Biermann star-alt star-alt star-alt star-alt star-alt

"The entire experience to fix our refrigerator was great! From the initial phone calls to scheduling to the technician support, it was all fantastic! The company is very responsive and professional! I would highly recommend The Appliance Care Company!"

3 years ago

Google review

Bob Mckeighan

Bob Mckeighan star-alt star-alt star-alt star-alt star-alt

"Due to the spike in demand for appliance repair from the pandemic, the owner, Brian, came out to repair my washing machine. I only had to wait 24 hours, he showed up today, as was promised, with a phone call ahead of time. Brian was professional, quickly diagnosed the problem, had parts, and fixed it. He also identified another problem with my agitator - fix..." Read more

3 years ago

Google review

Carrie Larson

Carrie Larson star-alt star-alt star-alt star-alt star-alt

"My technician, Brian, was knowledgeable, professional and very pleasant. I was thrilled he diagnosed my oven’s problem so quickly. And I was pleased he returned to complete the repair once the parts were in. I’d use them again. High marks."

3 years ago

Google review

Rob Lee

Rob Lee star-alt star-alt star-alt star-alt star-alt

"So I like fix everything myself. I couldn't get the water filter to install. I called a tech from the Appliance Care Company and he showed me how to fix it, then he fixed it, and now I know. It was quick, easy, and something I couldn't learn on YouTube. I was very thankful and didn't tell my wife I had to call a tech for this repair. Now I know who to call..." Read more

3 years ago

Google review

Joann Christian

Joann Christian star-alt star-alt star-alt star-alt star-alt

"Service call very excellent knowledge and honest advice on need to purchase new dishwasher. got new one today and love it. On time , helpful and professional."

3 years ago

Google review