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The Appliance Care Company Reviews & Testimonials

4.9 (624)

Google Reviews: 580


5
92%
4
6%
3
2%
2
0%
1
0%

98% of Google users would recommend The Appliance Care Company

  580 reviews
  4.9/5 average rating

  Showing 5 star reviews only  

Jennifer Spena

Jennifer Spena star-alt star-alt star-alt star-alt star-alt

"The tech came and checked everything thoroughly and wrote up what it would take to fix the icemakers with estimates of charges. He also took the time to answer all of my questions in case we needed to buy a new refrigerator. Very thorough and knowledgeable and helpful."

4 years ago

Google review

Jo Talley

Jo Talley star-alt star-alt star-alt star-alt star-alt

"Tech was profession and left everything as he found it. Gave all information before he began the repair. Would highly recommend."

4 years ago

Google review

MAPCovey

MAPCovey star-alt star-alt star-alt star-alt star-alt

"We called The Appliance Care Company just 3 days ago to repair our Freezer that had stopped working. They came out for a diagnosis the next day, when other companies I called couldn't come out for 2 to 3 days after that and we were worried about losing all of the meat in our freezer! They had to order a part for the freezer, which they got in one day later..." Read more

4 years ago

Google review

Phil Major

Phil Major star-alt star-alt star-alt star-alt star-alt

""I was initially disappointed that the part had to be ordered, but am convinced they were diligent in obtaining the specific part as soon as possible. The tech, Bob, was courteous and efficient.""

4 years ago

Google review

Harry Lim

Harry Lim star-alt star-alt star-alt star-alt star-alt

"Very efficient, on time. Good quality work. Will use again."

4 years ago

Google review

Larry Aloisio

Larry Aloisio star-alt star-alt star-alt star-alt star-alt

"Technician Scott handled the installation of replacement parts in an efficient , professional manner. A repair job well done."

4 years ago

Google review

Matt Nevinger

Matt Nevinger star-alt star-alt star-alt star-alt star-alt

"Was very appreciative that this company was quick to respond to my call and identify the problem, get the part (for a somewhat older appliance) in very quickly, and resolve what could have been a serious headache. Professional, clear with their communication, and very helpful. The technician (Tom) was very respectful and professional while making the repai..." Read more

4 years ago

Google review

Darrin Morrow

Darrin Morrow star-alt star-alt star-alt star-alt star-alt

"This local business is an A+ My experience was great from beginning to end. The customer service is first class and the techs who came to install were on time and had the entire washer and dryer installed and my old ones moved out in no time at all. Top Notch! Thanks guys! And the SpeedQueen washer and dryer set we purchased is very impressive and easy..." Read more

4 years ago

Google review

Cheryl Hodges

Cheryl Hodges star-alt star-alt star-alt star-alt star-alt

"Tom was very knowledgeable and fixed our refrigerator, explaining each part of the repair process as he went along. I would definitely recommend this company."

4 years ago

Google review

Shirley Boston-Otis

Shirley Boston-Otis star-alt star-alt star-alt star-alt star-alt

"Appliance care was very professional and solved the problem with our oven. Thank you William Vaught"

4 years ago

Google review

Laura Loch

Laura Loch star-alt star-alt star-alt star-alt star-alt

"Great service, felt like they were knowledgable, honest and educated me on my options. Will definitely use them again for any issue around my house."

4 years ago

Google review

Todd Price

Todd Price star-alt star-alt star-alt star-alt star-alt

"These guys treated us really well and did a great job getting us a replacement washer within hours of us finding out our old washer was broken beyond repair. Highly recommend!"

4 years ago

Google review

Fleetwood 84

Fleetwood 84 star-alt star-alt star-alt star-alt star-alt

"Expedient service, were able to send a tech out in a matter of days after calling to schedule an appointment. Had a well trained technician who was able to diagnose and fix my refrigerator quickly, and even had the new part I needed already in his truck. Will definitely use again and recommend for appliance repair."

4 years ago

Google review

Al Terrones

Al Terrones star-alt star-alt star-alt star-alt star-alt

"Tom the service technician was very polite and explained what was going on with our ice maker. He tracked down the problem but was unable to make the repair. He did make a recommendation on how to proceed. All in all his visit was professional."

4 years ago

Google review

Rhonda Allen

Rhonda Allen star-alt star-alt star-alt star-alt star-alt

"Very professional."

4 years ago

Google review

Priscilla Sommers

Priscilla Sommers star-alt star-alt star-alt star-alt star-alt

"My husband Danny had a great experience with this company servicing a GE dryer at our rental house. Tyler was very knowledgeable about the appliance, and the problem with black marks on clothes was resolved. The Appliance Care Company LLC will now be our go to appliance company. Thank you for your 5 star service."

4 years ago

Google review

Priscilla Sommers Edwards

Priscilla Sommers Edwards star-alt star-alt star-alt star-alt star-alt

"My husband Danny had a great experience with this company servicing a GE dryer at our rental house. Tyler was very knowledgeable about the appliance, and the problem with black marks on clothes was resolved. The Appliance Care Company LLC will now be our go to appliance company. Thank you for your 5 star service."

4 years ago

Google review

Sarah Vehige

Sarah Vehige star-alt star-alt star-alt star-alt star-alt

"I called them when our dryer went out, and they knew exactly what was wrong before even coming out - they ordered the part, and called me as soon as it came in - which was on a Saturday afternoon. They scheduled me as soon as they could. The tech (Tyler) was very polite, quick, and tidy! They had wonderful service, and while I hope I don't need any other rep..." Read more

4 years ago

Google review

Jack Schroyer

Jack Schroyer star-alt star-alt star-alt star-alt star-alt

"Brian was prompt, professional and did a great job very quickly. I would highly recommend this company!"

4 years ago

Google review

Jen Nurrenwiller

Jen Nurrenwiller star-alt star-alt star-alt star-alt star-alt

"Quick and nice serves and repairmen. I would use them again."

4 years ago

Google review

Leigh Ann

Leigh Ann star-alt star-alt star-alt star-alt star-alt

"Steve was awesome. He helped me fully understand what was wrong, showed me and helped me understand what he was going to do. I was grateful for his honesty. He also is a very friendly person which was nice to have in a technician that comes into your home."

4 years ago

Google review

Jon Rucker

Jon Rucker star-alt star-alt star-alt star-alt star-alt

"My dryer was making a loud sound and my wife and I went shopping for a new set of washer and dryers. Once we found out that they were weeks out on delivery, I found The Appliance Care Company on google and sent a simple request in, requesting a repair the next day. They came out and found that i had lint stuck in my blower motor. Fixed the problem and we’re..." Read more

4 years ago

Google review

robert greene

robert greene star-alt star-alt star-alt star-alt star-alt

"ON TIME AND VERY PROFESSIONAL"

4 years ago

Google review

Barb Heizman

Barb Heizman star-alt star-alt star-alt star-alt star-alt

"Since I couldn't afford a new fridge,I turned to this shop. My last fridge lasted 8 yrs,bought from Brien's. I am pleased. Thank you. Just ONE NOTE. Since these are "as is" please inspect thoroughly,and in person. I bought mine over the phone,so I missed a few things in the pics. But for the price, delivered,and old one carted off, I'm content. Delivery guys..." Read more

4 years ago

Google review

Scott Kranz

Scott Kranz star-alt star-alt star-alt star-alt star-alt

"Just had our clothes dryer worked on by The Appliance Care Company LLC out of Belton. We've had them over for other appliance work in previous years. Always a great professional job. They give you a cost estimate and stick to it. Fast and reliable service. And they are always willing to answer my technical (and sometime dumb) questions while they are working..." Read more

4 years ago

Google review