580 reviews
4.9/5 average rating
Jessica Smith
Gwen Hedrick
"We are very satisfied with the service and the repair once the technician arrived. My only suggestion for the company would be to try and tighten up the scheduling. My husband had to take two full days off of work and if they could of just narrowed down the time frame to morning or afternoon it would have been a lot better."
3 years ago
Google review
Tony Snyder
"The service was great, repair cost for a 5 dollar part and 30 mins of work was more than half the price of a new one. So it felt really expensive. The service tech did a great job with my curious 5 year old and chatted with him about the repair while doing it. Parts were in the truck and we had a working dryer again. I took 2 stars off because after the re..." Read more
3 years ago
Google review
Kate Casey
"A little over priced for me!"
4 years ago
Google review
Michelle Milburn
"Temporarily suspended review while company attempts a solution..."
4 years ago
Google review
Michael Gatewood
"I called looking for someone to repair a washing machine that has a coin slot I have the keys to it but they said they don't repair washing machines with coin slots. 🤷♂️"
4 years ago
Google review
Heather Smith
"Nice on the phone. They might do good work, but I'll never know because they don't do appointments.☹ You have to stay home & they call b/t 9 to 5, when they can come. Then you pay the service fee for them to check your appliance. Sadly this contributes to a throwaway society who ends up replacing appliances instead of fixing them. It blows my mind that I..." Read more
5 years ago
Google review
Jenny Park
"Fixed my dishwasher however failed to put the bottom plate back on. When they came the first time they left the bottom rack on the kitchen floor."
6 years ago
Google review
Ron Johnston
"Brian & his associate came to our home on a pre scheduled time regarding issues with our refrigerator (water with in the freezer dept which leaked inside compartment (freezer unit) also leaked on wood floor causing damage. it was determined the line for water was not properly set in correct position causing leaking but was reinserted to correct position. Fur..." Read more
7 years ago
Google review
Ron Johnston
"Brian & his associate came to our home on a pre scheduled time regarding issues with our refrigerator (water with in the freezer dept which leaked inside compartment (freezer unit) also leaked on wood floor causing damage. it was determined the line for water was not properly set in correct position causing leaking but was reinserted to correct position. Fur..." Read more
7 years ago
Google review
Reba Shahan
"The problem was quickly resolved by the technician."
11 years ago
Google review
"I had the hardest time find a company to not only service my area but my brand/type of refrigerator as well. When I called Appliance care Co. Andy went above and beyond when scheduling my appointment. He was thorough, precise and extremely professional. Forward a week, I called to confirm my 9-5 window. I simply asked with it being the day before if the 9-5..." Read more
3 years ago
Google review