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The Appliance Care Company Reviews & Testimonials

4.9 (624)

Google Reviews: 580


5
92%
4
6%
3
2%
2
0%
1
0%

98% of Google users would recommend The Appliance Care Company

  580 reviews
  4.9/5 average rating

  Showing 4 star reviews only  

Louis Pisani

Louis Pisani star-alt star-alt star-alt star-alt star-alt

"Tyler from The Appliance Care Company did a wonderful job diagnosing the problem with the icemaker in my refrigerator and came back a week later to replace the defective part. He was courteous, efficient and professional. The only issue I have is that the cost was high, and their scheduling process could not pin down the expected arrival time any closer th..." Read more

a year ago

Google review

Daniel K

Daniel K star-alt star-alt star-alt star-alt star-alt

"I had two fridges cleaned with water lines flushed in as many weeks...these guys do great work. The only beef I have is there was no price break for having both done on one visit nor did I get a price break when one did not require a filter. This makes no sense...."

a year ago

Google review

Miah Johnson

Miah Johnson star-alt star-alt star-alt star-alt star-alt

"Great service"

2 years ago

Google review

Robert Dimaio (Bobby D)

Robert Dimaio (Bobby D) star-alt star-alt star-alt star-alt star-alt

"Very helpful. I was looking for an used refrigerator for someone who needs it."

3 years ago

Google review

David Coyne

David Coyne star-alt star-alt star-alt star-alt star-alt

"The tehnician was prompt and courteous. He was knowledgeable about our appliance and remained professional at all times."

5 years ago

Google review

Linda Gentry

Linda Gentry star-alt star-alt star-alt star-alt star-alt

"Had water leaking from under my Whirlpool Refrigerator and called Appliance Care Company. The fix was satisfactory and done in a timely manner. Would use again for future repairs."

6 years ago

Google review

Ryan Peroo

Ryan Peroo star-alt star-alt star-alt star-alt star-alt

"The technician was timely and courteous. The cost for him to tell me why our Samsung microwave died after only being 1 month out of a year warranty was half of what some repair companies would have charged. Unfortunately, he said the relay board needed replaced which would cost twice what we paid for the microwave so we had to buy a new one."

7 years ago

Google review

Rheta J. Smith

Rheta J. Smith star-alt star-alt star-alt star-alt star-alt

"Brian, the technician was knowledgeable, efficient, and professional. All appointments were punctual and repairs competed in a workmanlike fashion. Confusion with the telephone scheduler was due in part to the weekend timing, but there was indeed a problem with flow and continuity of information. Nonetheless, telephone scheduler was polite and helpful..." Read more

8 years ago

Google review

Paul Pallanich

Paul Pallanich star-alt star-alt star-alt star-alt star-alt

"We had two problems ( a dishwasher mechanical failure and a dryer electronic failure) fixed yesterday (5/24/2017) by the Appliance Care Company from Belton. They were responsive and knowledgeable - able to come and diagnose the problem the next day. Then they obtained parts quickly and came back to execute repairs the next day! Their service guy (Brian) w..." Read more

8 years ago

Google review

Barbara Williams

Barbara Williams star-alt star-alt star-alt star-alt star-alt

"very pleased., prompt, courteous"

9 years ago

Google review

Jan Kimble

Jan Kimble star-alt star-alt star-alt star-alt star-alt

"They were great. Appointment next day. Called before they came. Explained costs. Done in half an hour."

9 years ago

Google review

Jim Kimble

Jim Kimble star-alt star-alt star-alt star-alt star-alt

"I was very please with the courtesy and professionalism from everyone I talked with during our washing machine repair. From the first phone call to the final repair everything went very smoothly. Bob (the service technician) was here when he said he would be and completed the repair in short order. I would recommend this company to any who would ask."

9 years ago

Google review

nlvanderbeek

nlvanderbeek star-alt star-alt star-alt star-alt star-alt

"Was given an estimate for a dishwasher repair of $260+. Charlie came out and did the repair quickly and professionally. Was very happy, until 2 days later when the same problem occurred. Charlie came back out the next day and found a different problem (offered to come back and install the 2nd repair without charging labor, since the first repair may have bee..." Read more

9 years ago

Google review

Nancy Jones

Nancy Jones star-alt star-alt star-alt star-alt star-alt

"Both service calls on August 6 and August 11th to diagnose and repair my clothes dryer were a very good experience. The repair person was thorough, couteous, and prompt. I would recommend The Appliance Care Company for repair of home appliances."

9 years ago

Google review

Barry Horn

Barry Horn star-alt star-alt star-alt star-alt star-alt

"Fast, honest, there on time. They ordered the part , when it came in called set up a time. Came on time , did the work charged a fair price. We have used them several times always with good results. We will use them again."

9 years ago

Google review

Amanda Wilhite

Amanda Wilhite star-alt star-alt star-alt star-alt star-alt

"People were timely and efficient. They fixed my problem and were thorough and effective. It is no fun to have a machine quit on you - but it is nice to know you have people like 'The Appliance Care Company' who are willing to help fix it."

10 years ago

Google review

Amy Keary

Amy Keary star-alt star-alt star-alt star-alt star-alt

"Very friendly and informative! Fixed our dryer quickly!"

10 years ago

Google review

Travis George

Travis George star-alt star-alt star-alt star-alt star-alt

"Service was prompt. Our particular repair had several different options and the serviceman did an excellent job of explaining those clearly to us. The repair was done correctly and the technician cleaned everything up after he was done. Good work and friendly service. A little pricey but I guess that is to be expected unless you do it yourself."

10 years ago

Google review

Wyatt Glandon

Wyatt Glandon star-alt star-alt star-alt star-alt star-alt

"Company was very prompt and came out on same day as call. Tech informed me how to clean the machine to avoid same problem in the future."

10 years ago

Google review

C Boughton

C Boughton star-alt star-alt star-alt star-alt star-alt

"Worked on my LG washer. Did a great job, ...but a little pricey. I would highly recommend them."

11 years ago

Google review

Daryl Daniel

Daryl Daniel star-alt star-alt star-alt star-alt star-alt

"Brian was very professional, knowledgeable and quick this is the 2nd time he has serviced my Kenmore washer very pleased"

11 years ago

Google review

Betsy S

Betsy S star-alt star-alt star-alt star-alt star-alt

"The service was very prompt and the technician thoroughly explained the work to be done."

11 years ago

Google review

Lori Robles

Lori Robles star-alt star-alt star-alt star-alt star-alt

"The guys from The Appliance Care Company were very prompt and helpful. I called this morning, and they came the very same day. They took the time to answer my questions regarding my refrigerator repair, and now I will know what to look for should it happen again. Very friendly. I would highly recommend them for your appliance needs. "

11 years ago

Google review

Lori Robles

Lori Robles star-alt star-alt star-alt star-alt star-alt

"The guys from The Appliance Care Company were very prompt and helpful. I called this morning, and they came the very same day. They took the time to answer my questions regarding my refrigerator repair, and now I will know what to look for should it happen again. Very friendly. I would highly recommend them for your appliance needs."

11 years ago

Google review

maria sanchez

maria sanchez star-alt star-alt star-alt star-alt star-alt

" Worked fast and efficient. Brien was very friendly. Liked the window options. "

11 years ago

Google review