The Hayter Group Reviews & Testimonials

4.9 (463)

Google Reviews: 138


5
97%
4
3%
3
0%
2
0%
1
0%

100% of Google users would recommend The Hayter Group

  138 reviews
  5/5 average rating

Ben Geddes

Ben Geddes star-alt star-alt star-alt star-alt star-alt

"We had our furnace stop working on a morning in January. Hayter was able to install a new furnace that afternoon. They stayed until 7PM to finish the job that day. They did great work. Very professional and friendly. Would recommend them to anyone."

3 years ago

Google review

Dixon Small

Dixon Small star-alt star-alt star-alt star-alt star-alt

"The Hayter Group partnered with us in 2017 to ensure their workplace is compliant with both occupational health and safety standards and employment standards in Ontario. Chad and his team work diligently to implement the necessary policies and procedures to keep their workers safe and knowledgeable so they can continue their great work! We look forward to co..." Read more

3 years ago

Google review

Missu 80

Missu 80 star-alt star-alt star-alt star-alt star-alt

"I have worked in customer service for over 20 years. Our furnace died today, which was also my sons birthday. I spoke with Wendy who normally doesnt answer service calls, she gave me a 2-4pm time, I was happy it wasn’t a 8 hr window. She called me back a half hour later and said someone would be here in an hour, 2 hrs before the original time. Chris M came a..." Read more

3 years ago

Google review

Beth Szabo

Beth Szabo star-alt star-alt star-alt star-alt star-alt

"Very pleased with the efficiency of Mona in the office and Chris' service at our home when servicing our Geo thermal unit. Chris was very knowledgeable and professional. ...Thank you for your prompt attention to our needs."

4 years ago

Google review

Janelle Archibald

Janelle Archibald star-alt star-alt star-alt star-alt star-alt

"Amazing company that bumped up their service to fix our furnace and AC on short notice. They replaced it and left our home very tidy and imaculate! They did great work even though our home was old and in need of some rough work. They did it with excellence and we are very pleased!"

4 years ago

Google review

Tyler Mitchell

Tyler Mitchell star-alt star-alt star-alt star-alt star-alt

"Have nothing but good to say about this company, always on time, polite, professional and efficient with repairs with quick diagnostics and preparedness. They cover such a large area they are certain to be able to help you. If the hayter group reads this, big thanks to Taylor!"

4 years ago

Google review

Janet Price-Haughey

Janet Price-Haughey star-alt star-alt star-alt star-alt star-alt

"We recently replaced our furnace, AC and water heater with The Hayter Group. Every service person we have encountered at Hayters has been professional and courteous. The sales and office staff are pleasant and professional as well. I would highly recommend!"

4 years ago

Google review

Curtis Datema

Curtis Datema star-alt star-alt star-alt star-alt star-alt

"We had our old Boiler Furnace replaced. Excellent service, knowledgeable, timely response, and excellent clean up following the job. Would Recommend."

4 years ago

Google review

mrslaurajeanwilde

mrslaurajeanwilde star-alt star-alt star-alt star-alt star-alt

"So Superior propane came and shut off my propane in the midst of thos COVID 19 pandemic. Leaving me with no furnace or hot water. They said they would address the issues with their equipment with in 90 days. I contacted Hayters and within three days they have installed electric hot water heater. I can't thank them enough. Really really good people."

4 years ago

Google review

bob lambley

bob lambley star-alt star-alt star-alt star-alt star-alt

"Taylor performed a inspection on my gas furnace today. I am very happy with his service. He arrived when he said he would be, performed inspection explaining what he was doing and why. TOTALLY SATISFIED."

4 years ago

Google review

Ray Davis

Ray Davis star-alt star-alt star-alt star-alt star-alt

"Had Taylor from the Hayter group show up at our house in London, ON this aft. He was prompt (said between 3 and 5 pm and was here at 3!) He was polite and very efficient. He found the issue with our furnace and fixed it in no time at all. Was very pleased with this service. Thank-you! Ray Davis"

4 years ago

Google review

Lynda Cawley

Lynda Cawley star-alt star-alt star-alt star-alt star-alt

"This is a very good company. Their on time and are fully equiped. They responded to my emergency right away. They installed a furnace and hot water tank. They worked through the whole day to replace our lost heat and water. They removed all the old equipment and left everything clean and new. This companies estimator was out on the day I called to give me qu..." Read more

5 years ago

Google review

S Hoddinott

S Hoddinott star-alt star-alt star-alt star-alt star-alt

"This is a great company with well trained and personable staff. They arrive on time and are very efficient and willing to explain what they are doing . Taylor did the annual maintenance on our geothermal furnace today and persevered in solving a pesky internet problem with our Symphony program. He is welcome back anytime! We have no reservations in reco..." Read more

5 years ago

Google review

Frank Hogervorst

Frank Hogervorst star-alt star-alt star-alt star-alt star-alt

"Hayter's Group is really a number one company in my books. I had a serious problem with my water heater which was a special order to start with 5 years ago. Their immediate attention and special effort to resolve the problem was impeccable. Thank you Chad and Derek"

5 years ago

Google review

C C

C C star-alt star-alt star-alt star-alt star-alt

"I've been dealing with this company for years now home and for business services. They've been great to deal with on all levels. We total love our Geo System that they have installed a few years ago. Keep up the great work! Chantal Cox"

5 years ago

Google review

andrew thompson

andrew thompson star-alt star-alt star-alt star-alt star-alt

"This is an amazing company! My first experience was on a Friday of a hot long weekend when my Geo Thermal system stopped working. The Hayter team walked me though possible fixes over the phone and when nothing worked they were able to send out a tech last minute to have a look. I ended up needing fuses and a capacitor for my system, so the Hayter team coo..." Read more

5 years ago

Google review

David Harvey

David Harvey star-alt star-alt star-alt star-alt star-alt

"We have had our Geo-Unit for 5 years now and had excellent performance What I think is as important, if not more, is the support and service from Chad Hayter and Hayter technicians when needed, .We had a leaking valve and one call to Hayter's had a tech here right away and I am 2 hours away from their location. My yearly services have been performed by profe..." Read more

5 years ago

Google review

Jaspersmama13 Butler

Jaspersmama13 Butler star-alt star-alt star-alt star-alt star-alt

"Chad was so amazing during the phone I received from him. He took as much time as needed to ease my mind regarding safety issues I had with my water tank. He called the night prior to the appointment date to be sure that that it was convenient for me if the workers came earlier then anticipated. Then when the workers came to install my new water tank, they..." Read more

5 years ago

Google review

Robert May

Robert May star-alt star-alt star-alt star-alt star-alt

"Excellent Plumbing Services. Highly Recommended."

6 years ago

Google review

Margaret Bachl

Margaret Bachl star-alt star-alt star-alt star-alt star-alt

"Fabulous company. Every aspect from the receptionist to the installers were great at customer service. A very well organized company. Love it!"

6 years ago

Google review

d m

d m star-alt star-alt star-alt star-alt star-alt

"Service guys where excellent, both of them. Had my heating system diagnosed and back in service in no time. Called before they arrived and where on time. Can’t ask for better."

6 years ago

Google review

Greg Kazarian

Greg Kazarian star-alt star-alt star-alt star-alt star-alt

"Hayter did a couple projects for my wife and I this year. Our first was a solar array with the MicroFIT program, and they were awesome from the start to finish. We had numerous setbacks and frustrations courtesy of the government, but Matt and Carol worked through it and kept me in the loop the entire time. The install team was great as well and a pleasure t..." Read more

7 years ago

Google review

Steve Carapiet

Steve Carapiet star-alt star-alt star-alt star-alt star-alt

"Air exchanger install. Good job and priced fairly. Technicians were great at explaining what they were doing and consulted with me throughout the process, giving me choice of color, placement of switch upstairs. They took the time to explain how to maintain the unit even though it's 'in the manual'. The unit runs very well. Huge difference in air qual..." Read more

7 years ago

Google review

Paul Garner

Paul Garner star-alt star-alt star-alt star-alt star-alt

"Replacing an old geothermal furnace is not cheap and warrants research into the new equipment and the firm doing the installation. I chose Hayter Group and am glad I did. They kept within their estmate which was cheaper than another local firm but their professionalism and service was far superior. They were responsive, professional, friendly and took the ti..." Read more

7 years ago

Google review

James Wrightman

James Wrightman star-alt star-alt star-alt star-alt star-alt

"I have had 6 encounters with the Hayter Group in the last 6 years. Good work, honest pay. . ."

7 years ago

Google review