The Hope Factory Reviews & Testimonials

5 (65)

Reviews: 65


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100% of customers would recommend The Hope Factory

Tasha Miller

Tasha Miller star-alt star-alt star-alt star-alt star-alt

Store Owner, Jubly-Umph Originals

"We are really happy with our new website. We were in communication with Rak and the team at the Hope Factory all the way through and we were able to add all the apps and features that we wanted. I would highly recommend working with the Hope Factory (and I have recommended them to several people already) and would happily work with them again."

4 years ago

Maurice Sacco

Maurice Sacco star-alt star-alt star-alt star-alt star-alt

CMC Gold

"After going through another website developer and wasting thousands of dollars we decided to try again and look for another developer. I had already made a website through Shopify myself and it was ok but we needed better. We got in touch with Hope Factory and at first, we were a bit skeptical because of past experiences but once we signed on they were aweso..." Read more

4 years ago

Sophie Hansson

Sophie Hansson star-alt star-alt star-alt star-alt star-alt

Store Owner, SEEH Skincare

"Rax and her team have created the website I dreamed of! I found The Hope Factory's service so prompt and easy - the whole process was very professional and efficient. Rax was an absolute pleasure to deal with, nothing was a problem and she often gave me great honest feedback on the design and style of the components of the website and layout - even if it mea..." Read more

4 years ago

Peter Taylor

Peter Taylor star-alt star-alt star-alt star-alt star-alt

Store Owner, Dots by Donna

"We absolutely loved working with Raks and the team at The Hope Factory. After a nightmare of an experience with a previous website developer, I really had the worst expectations but THF made such a daunting task so quick and simple. They were always on hand to answer any questions and we love our new free-flowing site with all of the extras we sought. We can..." Read more

4 years ago

Wendy Miller

Wendy Miller star-alt star-alt star-alt star-alt star-alt

Jeans 2 Die 4

"I was happy with my experience working with the Hope Factory. They were prompt in delivering my migration and have been very helpful."

4 years ago

Faith Wiles

Faith Wiles star-alt star-alt star-alt star-alt star-alt

My Affordable Essentials

"I hired the THF to give my website a whole new look and train me on managing my website. Bhumika worked with me throughout the whole process and taught me a lot along the way. I had a full excellent training session with her, afterwards she sent me a recording of the training. Thank You very much Bhumika for being transparent through everything."

4 years ago

Marissa Wallis

Marissa Wallis star-alt star-alt star-alt star-alt star-alt

NAMELY CO

"We received the most amazing customer service from the Hope Factory. We gave a clear brief of what kind of product customisation feature we were after and Raksha went above and beyond to make sure we found the right fit for our products and also brand. Raksha was incredibly patient with any changes that needed to be made to make the App a success for us. Not..." Read more

4 years ago

Emma Michell

Emma Michell star-alt star-alt star-alt star-alt star-alt

ioMerino

"It has been a joy to work with The Hope Factory. The Hope Factory seamlessly migrated our old Magento store to Shopify and set up our new site. They managed what seemed like a daunting task must quicker and easier than I ever thought possible. They made the whole process easy, painless and enjoyable. Their team is super knowledgeable, upbeat and is always av..." Read more

4 years ago

Adrian & Michelle Harlor

Adrian & Michelle Harlor star-alt star-alt star-alt star-alt star-alt

Gametraders Blacktown

"We certainly made the right decision when choosing "The Hope Factory" to develop our Gametraders Blacktown website! From start to finish every step was handled professionally, we really had zero knowledge going into the process of how websites are developed and maintained, so the way the Hope Factory helped us at every stage was fantastic!! Our main contact..." Read more

4 years ago

Lancia Puddle

Lancia Puddle star-alt star-alt star-alt star-alt star-alt

Saddleworld Ipswich

"Prompt service, very helpful, enjoyed the experience"

4 years ago

Sam Gordon

Sam Gordon star-alt star-alt star-alt star-alt star-alt

Robert Gordon Australia

"Very helpful and accommodating throughout the process. Easiest web development we have had."

4 years ago

Daniel Hill

Daniel Hill star-alt star-alt star-alt star-alt star-alt

Sexy Secrets

"I found the whole process with the hope factory very easy, simple and seamless while developing our Shopify site. Rax and the team were quick to answer any queries we had and guide us through the initial learning stages of the shopify platform. We are very pleased with the end result :) - Daniel Sexy Secrets"

4 years ago

Google review

Liz Siewert

Liz Siewert star-alt star-alt star-alt star-alt star-alt

Gone RIDING

"Everyone was very patient and forthcoming with advice and suggestions. Raksha is easy to work with and quick to help with any issues, always willing to take the time it takes to make sure everything is completed to our satisfaction. She never loses her sense of humour or pleasant attitude, making it a pleasure to work with her. I can recommend her as an exce..." Read more

4 years ago

Scott Haywood

Scott Haywood star-alt star-alt star-alt star-alt star-alt

Tontine Bedding Australia

"The Hope Factory has been a wonderful partner for us during the development and launch of our new Shopify website. The project had lots of twists and turns, through no fault of theirs, yet they remained calm, enthusiastic and committed to seeing the job through. I have no hesitation in recommending The Hope Factory and am sure that I will call on their servi..." Read more

4 years ago

Michael Shanahan

Michael Shanahan star-alt star-alt star-alt star-alt star-alt

Deluxe Guitars

"The Hope Factory was excellent to deal with. Very quick to respond to requests and we are very happy with the end result. Communication is everything to us and The Hope Factory did not let us down in that department. Would highly recommend."

4 years ago

Sandy Dekleva

Sandy Dekleva star-alt star-alt star-alt star-alt star-alt

Shuworx

"Andrew and the team did a great job of delivering my Shopify store. Everything was done in a timely matter and any changes I wanted were never an issue. Highly recommend."

4 years ago

George Stefanescu

George Stefanescu star-alt star-alt star-alt star-alt star-alt

Natural Blue Zone

"The Hope Factory are awesome. I found them on Shopify and I got a quote. They under promised but over-delivered. They completed my work earlier than they promised. They were transparent and explained things clearly. Matt and Raksha were the people I worked with and they were great. They were flexible and I asked for some training as part of the package of de..." Read more

4 years ago

Rhonda Fergus

Rhonda Fergus star-alt star-alt star-alt star-alt star-alt

"Rax and the team at The Hope Factory have been fantastic in setting up our website and supporting me every step of the way. They made the process easy and understandable with daily check-ins to make sure we kept on track with our timeline."

4 years ago

Google review

Travis Dunlop

Travis Dunlop star-alt star-alt star-alt star-alt star-alt

"We worked with The Hope Factory to move our website from the NETO platform across to Shopify Plus. The process was very involved and with the integration of our POS adding an additional element we wanted to make sure we had an experienced team to lead the move. Gati and her team were always available for any technical questions throughout the journey and no..." Read more

4 years ago

Google review

Rutherford Jewellery

Rutherford Jewellery star-alt star-alt star-alt star-alt star-alt

"Early this year we chose The Hope Factory to build us a new website and migrate our old Magento site. I worked with Raksha on the development and testing of the new site. The targets were always met and the communication between us was excellent. The site was finished on time and on budget - a pleasant change from our previous developer. We now have a site..." Read more

4 years ago

Google review

Glenn Hill

Glenn Hill star-alt star-alt star-alt star-alt star-alt

"I found the who process of development of my website well managed and seamless from start to launch. We were assigned a project manager who helped us along the process and gave us the tools we needed to go it alone once we launched. Thank you for your help and support Rax and team. We are pleased with the outcome."

4 years ago

Google review

Ben Palmer

Ben Palmer star-alt star-alt star-alt star-alt star-alt

General Manager, Palmer & Penn

"Absolutely fantastic company, so thorough and so helpful. The process was an absolute breeze and they took care of everything. I couldn't recommend them highly enough."

5 years ago

Google review

James Bonham

James Bonham star-alt star-alt star-alt star-alt star-alt

"Great firm all round and i have know the team here for some years, i cannot recommend enough..."

5 years ago

Google review

Tim Bickerton

Tim Bickerton star-alt star-alt star-alt star-alt star-alt

"Having worked with The Hope Factory in a previous role, they were the first people I thought of when it came time to migrate from another legacy platform. Communication is always good and work is fantastic."

5 years ago

Google review

Jordan Hepburn

Jordan Hepburn star-alt star-alt star-alt star-alt star-alt

"After making the decision to migrate from Magento to Shopify, I "interviewed" a few designers/developers, and The Hope Factory was by far the most competent and capable team. Every aspect of my website was professionally handled and no challenge was too complicated, my site has lots of custom coding and every part of it works perfectly. Raksha handled my pro..." Read more

5 years ago

Google review