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334 reviews
5/5 average rating
L Fowler
Louis Cruz
"This was our first time selling a home and our second time buying. It was an overwhelming to start but Dina and Joy made it such an easy experience for us. She listed our home and got us multiple offers quickly. We got our asking amount and made this a great experience and transition for my family."
5 years ago
Google review
Louis Cruz*
"This was our first time selling a home and our second time buying. It was an overwhelming to start but Dina and Joy made it such an easy experience for us. She listed our home and got us multiple offers quickly. We got our asking amount and made this a great experience and transition for my family."
5 years ago
Google review
Michael Campbell
"I worked with agent Nancy Bickell when I purchased my home in Austin and boy let me tell ya it was the most fantastic experience of my life. She was immensely helpful throughout the process, very quick to respond to questions, incredibly kind AND funny during the conversions we had and above all one of the most knowledgeable agents I have collaborated with...." Read more
5 years ago
Google review
Carlos Scherer
"Super experience with the team! I worked with Kelton and Joy and they really helped me close our new house, thanks guys"
5 years ago
Google review
Anthony Johnson
"We had a wonderful experience with The Moats Team. They helped us sell our home and purchase a new one, and their expertise showed every step of the way. Shaina and Joy were extremely helpful throughout the process, and everyone else we met from the team were a pleasure to work with as well."
6 years ago
Google review
Julia Gravino
"We have been searching for a home for the last few years and finally closed yesterday thanks to the incredible work of The Moats Team. Whether it was a last second showing, negotiating, updating the ever changing search parameters, or just simply an urgent question that needed answered - they were there every step of the way and were always one step ahead wi..." Read more
6 years ago
Google review
Julia Gravino
"We have been searching for a home for the last few years and finally closed yesterday thanks to the incredible work of The Moats Team. Whether it was a last second showing, negotiating, updating the ever changing search parameters, or just simply an urgent question that needed answered - they were there every step of the way and were always one step ahead wi..." Read more
6 years ago
Google review
Bradley Sobie
"Extremely happy with our experience with The Moats Team, especially Brittany Ward. She was amazing. Overall she made our first time home buying experience very easy. Would definitely work with her again."
6 years ago
Google review
Theressa Lawrence
"Working with Brittany Ward was an absolute pleasure. Her team and open communication made selling out home a breeze. We started the process with an agent but completed the process feeling more like family."
6 years ago
Google review
Marshall Cool
"During an anxious time for our family, Shaina went above and beyond to answer questions and make us feel comfortable with the entire selling process. She made herself available, was aggressive in getting exactly what we wanted and what was best for our family. She was professional and was easy to work with."
6 years ago
Google review
Townbridge Homes
"Brittany Ward and the rest of the Moats Team have been phenomenal with their assistance and attention to detail. I highly recommend them for your real estate transactions."
6 years ago
Google review
Jennifer Griffith
"We had the most fabulous experience with the entire Moats Team, especially Brittany Ward. She is thoughtful, smart, responsive, and confident. She made us feel like we were her only client! She knows the business of buying and selling houses well; you won't be disappointed with the Moats Team!"
6 years ago
Google review
Antione Clifton
"Not every transaction is a smooth one. Having professionals on your side who know what they are doing and does what it takes to get the job done is a must!! Thanks Sydney @ the Moats Team."
6 years ago
Google review
Winston Purchase
"As and Veteran the service I received was Excellent. Outstanding for the distance she handles it all Great Service!!"
7 years ago
Google review
Eric Booth
"We had a great experience working with Shaina and the Moats team to purchase our home in SW Austin. They were professional, responsive, and diligent. The best part for us was how Shaina listened to our concerns and pushed to make sure they were addressed, when possible, during the process. They did a great job helping us navigate (and stay calm during) a rea..." Read more
7 years ago
Google review
Tessie Watson Crow
"Brittany Ward at The Moats Team went above and beyond for us! She was amazing to work with and we can't recommend her enough. She was very responsive to calls, e-mails, and texts, met us after work for showings, and put offers in for us on the weekend. She worked around the clock to make sure we got our dream house. We are so happy that we picked her as our..." Read more
8 years ago
Google review
B Barns
"The Moats team is the best. I had the pleasure of working the Brittany Ward. Brittany ensured that I was always up-to-speed on every step of the selling process. Every interaction that I had with Brittany or any other Moats team members, for that matter, solidified that they were focused on my best interests. If you want "THE BEST" team working for you go..." Read more
8 years ago
Google review
Rebecca Caldwell
"Brittany Ward was absolutely AMAZING! She is very knowledgeable and very calm with the whole process! I loved how she made us feel like her #1 priority 100% of the time. We had some issues with Navy Federal and a lot of going back and forth and she kept things calm and organized for us! I HIGHLY recommend her for selling or buying you home. We used her for b..." Read more
8 years ago
Google review
Rebecca Caldwell
"Brittany Ward was absolutely AMAZING! She is very knowledgeable and very calm with the whole process! I loved how she made us feel like her #1 priority 100% of the time. We had some issues with Navy Federal and a lot of going back and forth and she kept things calm and organized for us! I HIGHLY recommend her for selling or buying you home. We used her for b..." Read more
8 years ago
Google review
Wei Dennis
"We met Shaina Moats at one of the open house at Shady Hollow area. Her professionalism and proactive attitude impressed us a lot and make her become our agent. As a first-time home buyer, we've learned a lot from her about the market trend, buying process and negotiation strategy, which play an important role when purchasing the property. Her whole team is v..." Read more
8 years ago
Google review
Conni Sugden
"The Moats Team at Keller Williams provides top-notch service and experience to their Real Estate clients. Having worked with Shaina and Robert for several years providing Staging guidance for their home sellers, I've seen their dedication and commitment to giving clients a rewarding experience, whether they're buying or selling. Integrity and communication..." Read more
8 years ago
Google review
Jason Edens
"As an owner/operator of a real estate home inspection company in the greater Austin area, it is always a pleasure to work with the 'Moats Team' on the buyer and seller sides of the real estate market. They are knowledgeable, respectful and extremely committed to their clients through the home buying and selling process. Highly recommended!"
8 years ago
Google review
Jp Morales
"Great company always professional and exceptional with communication ... The hole team is very humble and great to work with"
8 years ago
Google review
MITCHELL G
"The entire team at the Moats office is spectacular, not once did I ever doubt the ability of the Moats team. They were always open to listen to my ideas and offered really good advise through the entire process. Not to mention we had offers over asking price the morning we listed. Really exceptional team!"
8 years ago
Google review
"Service and caring above and beyond. Will call on Shaina for future real estate needs, definitely!"
5 years ago