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holly jordan
andy beavis
"An amazing company with outstanding customer service thanks to Ben for going above and beyond for his assistance"
2 years ago
Google review
Deborah Gough
"Purchased the 4 in 1 hot water tap from The Tap Factory. There were one or two parts missing but you have to say the customer service was perfect. I messaged them on a Sunday over a bank holiday weekend not expecting a reply until the Tuesday but they messaged me straight back, and the parts were with me by the Thursday. It was a little complicated to fit an..." Read more
3 years ago
Google review
andrew coy
"Fantastic tap, great quality would highly recommend!!"
3 years ago
Google review
Gordon Booth
"Phoned for help with a dripping boiling water tap. Jemma figured out which cartridge I needed and I received the part the following day, which was a Saturday. A straightforward fix and all is now well. Superb advice and service. Thank you."
3 years ago
Google review
mario Caliendo
"Great service from start to finish, staff helped to pick out all my tap ware nothing was too much for them a big Thankyou to ian, Vincent and all the team for everything. Have already told family and friends about the business and I will definitely be a return customer. And thanks for the chocolate Vincent much appropriate. Anna Faraonio"
3 years ago
Google review
John Miller
"Great customer service with a wide range of bathroom fitments"
3 years ago
Google review
Emma Peake
"Fantastic experience. The owners are really friendly and helpful - they made my shopping experience a real pleasure and helped me find the PERFECT tap for our new kitchen. The instant boiling hot water taps are an absolute game changer - make sure you check them out - you will never look back."
3 years ago
Google review
Jackie Gordon
"I buy all my kitchen and bathroom supplies from The Tap Factory. always a great service and good on price which is a bonus!! Good to see them now selling radiators that are a break from the norm!"
3 years ago
Craig Dewdney
"First Class British Company! I bought their 4in1 wisteria boiling water tap through a distributor, which sadly were not well informed on Tap factory products and were useless for customer service. A few items were missing from the box, so I contacted the tap factory directly and even though I hadnt dealt directly with them, their customer service was absolut..." Read more
3 years ago
Google review
Chris Gaunt
"Great Product Great Service!"
3 years ago
Google review
Kieran Slinger
"Over the moon with my new Vibrance tap for the kitchen. Went for coloured handles to match my kitchen. Happy to know I can change them at a later date to any of their other colours. Sturdy construction. Would recommend"
4 years ago
Google review
Kandila Scents
"bought a beautiful copper tap to go with our black sink from here. absolutely love it!"
4 years ago
Google review
Ryan Delaney
"Brilliant company to deal with. Great products, great service."
5 years ago
Google review
Natalie Carr
"It's a brilliant shop... Open everyday... Gemma is always happy to help get you in any tap if it's not in stock... Reasonable prices.. I would recommend."
5 years ago
Jackie Gordon
"Thanks to these guys I finally have a bath in the house! A friendly team who listened to me and designed my small bathroom to suit my needs. The kids even got involved with our choice of taps! Great range of products at great prices. Thanks again. Highly recommend!"
5 years ago
Google review
lucie arger
"Great products and an excellent service received from The Tap Factory. Went above and beyond to ensure my product was suitable. Would recommend to anyone"
5 years ago
Google review
Fran Boxedsaladcompany
"Absolutely love this company! Superb customer service and THE most stunning bespoke taps ever. Made my kitchen perfect!!! Thank you guys! Xxx"
5 years ago
Google review
Scott Hutton
"Excellent service from order to completion,i absolutely love my boiling water tap 👌"
5 years ago
Google review
Rory Doyle
"Unlike the negative review, we have actually dealt with the Tap Factory and always have excellent service and a excellent products. They’re always open when I’ve been there 👌"
5 years ago
Google review
Les Martin
"It's giving me the chance to win something I can not afford"
5 years ago
Joyce Doggart
"Excellent service and very, very helpful. Would certainly recommend them and would definitely use them again. Cant rate them highly enough."
5 years ago
Google review
Paul Leeds
"Very quick and helpful when collecting stock for bathroom supplier."
5 years ago
Google review
Nick Heater
"Wonderful taps at fantastic prices."
6 years ago
Philip Jarvis
"Can I take this opportunity to thank Gemma, Ben, Trae, Mike and others who we had dealings with in the ordering and supply of fitments for the refit of our bathrooms. We received excellent customer service from the time when we first visited The Tap Factory. The personal assistance we received in helping us to decide on the design of our bathrooms and the s..." Read more
6 years ago
Google review
"I didn’t realise how much I hate the noise a kettle makes until I changed to an instant hot tap from The Tap Factory! I save so much time on a morning. It feels like going back in time now when I go to someone else’s house and have to use/wait for their kettle to boil. I don’t know what I was doing before without my instant hot water tap! I love it and would..." Read more
2 years ago