TIG Freight Reviews & Testimonials

4.9 (53)

Reviews: 53


5
94%
4
4%
3
2%
2
0%
1
0%

98% of customers would recommend TIG Freight

Emily Dearaugo

Emily Dearaugo star-alt star-alt star-alt star-alt star-alt

"Great to work with and always providing fantastic customer service!! Highly recommend."

3 years ago

Google review

Shannon Cramer

Shannon Cramer star-alt star-alt star-alt star-alt star-alt

"We have been working with TIG since 2019. We decided to leave our previous provider due to their lack of service, support, and constant turnover of account managers. Since coming onboard with TIG, the service has been fantastic, and our freight has never run more smoothly. Quality of service is very important to us, we understand that issues arise (especiall..." Read more

3 years ago

Google review

Jamie Xuereb

Jamie Xuereb star-alt star-alt star-alt star-alt star-alt

"Great freight forwarder to deal with and has always done the right thing by us."

3 years ago

Google review

Lock Fantastic

Lock Fantastic star-alt star-alt star-alt star-alt star-alt

"Always fast service and very helpful in delivering, collecting, quoting and tracking items. Saves our business lots of time and no need to be on the phone for a long time. Cant see any better than T.I.G Freight Management in the industry. Fantastic service"

3 years ago

Google review

Tony ODonoghue

Tony ODonoghue star-alt star-alt star-alt star-alt star-alt

"Great Service, Exceptional Account Managers. TIG know how to provide great customer service. We love the Portal that helps us help our customers with tracking, POD's and expected Delivery Times not to mention the time and cost savings on every order we ship. Very Happy with the service."

3 years ago

Google review

Ian Scott

Ian Scott star-alt star-alt star-alt star-alt star-alt

"We've used TIG over 2 years now and I can honestly say that it has made our delivery options 2nd to none in our industry. They bring what has been sorely missed in the Freight industry for many years, Customer Service! Top Job and keep up the good work."

4 years ago

Google review

Leon B

Leon B star-alt star-alt star-alt star-alt star-alt

"Great team to work with, a good company and are very responsive. Only issues I have encountered is online, Tracking consignments and while booking in freight but other than that I definitely recommend TIG."

4 years ago

Google review

Jason Lieng

Jason Lieng star-alt star-alt star-alt star-alt star-alt

"Professional team and great service. The portal enables our team to efficiently manage freight consignment through our operation. Recommended service provider for those looking to improve freight management in their business."

4 years ago

Google review

optimed analytics

optimed analytics star-alt star-alt star-alt star-alt star-alt

"We have been using TIG for years now to provide a complete and personal service for our freight management. Our account manager is exceptional and always available to assist. TIG has been able to provide our company with cost savings and a singe platform for freight management."

4 years ago

Google review

Faye Draganova

Faye Draganova star-alt star-alt star-alt star-alt star-alt

"We use TIG as our freight management and i can say that one of the people we found to be most helpful is James Quinn who was appointed as our account manager. Not only does he go out of his way to help, he also follow up on the outstanding that we have raised previously. He goes out of his way to try and make sure that our customers get the best experience p..." Read more

4 years ago

Google review

Franky Vroomen

Franky Vroomen star-alt star-alt star-alt star-alt star-alt

"Staff at TIG are friendly, efficient, knowledgeable, and most importantly, prompt and professional. A definite bonus to our business is TIG’s proactive regular review process of previously unexplored transport services. They recommend options that meet expected service levels or result in cost reduction that mutually benefits our business and customers alik..." Read more

4 years ago

Google review

Paul Kendrick

Paul Kendrick star-alt star-alt star-alt star-alt star-alt

"Very professional organization to work with. Excellent communication and support. Were able to provide significate savings for the business."

4 years ago

Google review

lauren thompson

lauren thompson star-alt star-alt star-alt star-alt star-alt

"Very good customer service, always responsive and do their best to ensure shipments run smoothly"

4 years ago

Google review

ryan xu

ryan xu star-alt star-alt star-alt star-alt star-alt

"We have been with TIG for over 4 years and we find their rates to be extremely competitive. We appreciate the extra customer service and assistance received by TIG in helping us if we have special requirements and significant needs for our consignments. Their OpenFreight platform is easy to use. Our account manager, Myriam is extremely helpful. She goes the..." Read more

4 years ago

Google review

Christine Hirst

Christine Hirst star-alt star-alt star-alt star-alt star-alt

"I have been using TIG freight management for about 4 years now and have found them to be a great company to deal with. In the past I have used other freight companies but the service I receive from TIG is second to none, especially from my account manager Melissa Annakis. Their online portal makes it easy to book and track my parcels. On the odd occasion a p..." Read more

4 years ago

Google review

Ian Edwards

Ian Edwards star-alt star-alt star-alt star-alt star-alt

"Our company has been using TIG Freight Management for 4+ years, we find their online booking and tracking system efficient and user friendly. Our account manager Myriam has always been contactable and eager to assist with our growing freight requirements."

4 years ago

Google review

Shane Jegs

Shane Jegs star-alt star-alt star-alt star-alt star-alt

"We have been using TIG for around 10 years now. Customer service is great and are quick to resolve any issue that we encounter with our freight companies."

4 years ago

Google review

Neilson Campbell

Neilson Campbell star-alt star-alt star-alt star-alt star-alt

"TIG are a fantastic freight management company. We have been working with them for almost 2 years now and they go above and beyond to help us. As a small business we rely on flexibility and adaptability especially in 2020 and TIGs team, especially our contacts Mel, Connor and Matt are always happy to try and help solve my problems."

4 years ago

Google review

Niki Totton

Niki Totton star-alt star-alt star-alt star-alt star-alt

"Freight as we know doesn't always go to plan, especially when you use multiple transport companies and have high volume dispatches, but I find that this team certainly goes above and beyond. Would highly recommend them. Special mention needs to go to Mel, Liz & Harriet."

4 years ago

Google review

Sammy Clews

Sammy Clews star-alt star-alt star-alt star-alt star-alt

"Awesome experience using TIG for freight management. Great level of service and always looking to continually improve on their level of service. Our account manager is always available and does a fantastic job!"

4 years ago

Google review

Michael Murtagh

Michael Murtagh star-alt star-alt star-alt star-alt star-alt

"We have been working with TIG for 6 months now, and found TIG able to adapt and change to the needs of our business. They have an excellent IT team able to integrate smoothly for Ecommerce sales."

4 years ago

Google review

Liza Moren

Liza Moren star-alt star-alt star-alt star-alt star-alt

"I have been using TIG for more than 4 months now. Their efficiency and effectiveness in assisting their clients are superb. Their staff is very accommodating, friendly, and prompt in responding to any concerns raised. So far with the help of TIG, we have increased the ratings of customer satisfaction. I am really glad to have TIG as our partner towards worl..." Read more

4 years ago

Google review

Ben Truswell

Ben Truswell star-alt star-alt star-alt star-alt star-alt

"We have used TIG for 3 years now and they are a great company to deal with. We send over 100 consignments a day with them. You will always get the odd consignment go missing but TIG's customer service is always willing to jump in and help. Craig and his team are great! Keep up the good work. TIG also has a great calculator which we have intergrated in our ER..." Read more

4 years ago

Google review

Amy Hebbard

Amy Hebbard star-alt star-alt star-alt star-alt star-alt

"Competitive rates across many different freight providers. Amazing customer service from our account manager Myriam Nussbaumer & team"

4 years ago

Google review

Duncan Robinson

Duncan Robinson star-alt star-alt star-alt star-alt star-alt

"We have used TIG for many years and they have provided excellent service and options to better manage our freight. We achieve cost savings by giving them special projects to quote on and they out perform others in regards to price and service. Thanks Melissa, Craig and Liz."

4 years ago

Google review