Beyond Pets Animal Hospital Reviews & Testimonials

4.9 (670)

Reviews: 670


5
94%
4
5%
3
0%
2
0%
1
0%

99% of customers would recommend Beyond Pets Animal Hospital

  Showing 4 star reviews only  

Wayne Martin star-alt star-alt star-alt star-alt star-alt Verified customer

"I was a bit startled when I walked in to pick TAZ up. And was told I must go back out and call in. At that point the correct customer service would have been to ask me to return to the car and then bring my dog and bill out. However the staff want that smart. I’d you don’t want customers entering due to renovations lock the doors!!!!"

6 months ago

Dietmar Voss star-alt star-alt star-alt star-alt star-alt Verified customer

"Charlie was bathed and clean when I picked him up. He behaves absolute normal after a week away, even with the bath which he normally doesn’t like. I can recommend your service."

7 months ago

Vickye Prattes

Vickye Prattes star-alt star-alt star-alt star-alt star-alt Verified customer

"The only complaint I have is that I had to have my dog at the facility by 8 AM. But yet they didn’t do the surgery until later in the afternoon. And I could not pick her up until 5 o’clock in the afternoon. I understand the need for her to be more awake from anesthesia, thus picking her up later. But I do not understand why she had to be there so early."

a year ago

JAMES Gilliom Harris

JAMES Gilliom Harris star-alt star-alt star-alt star-alt star-alt Verified customer

"As for the grooming, dolly came home beautiful. Fantastic job. The reason for not giving a five is because she was there for eight hours which is not good for a service dog."

a year ago

JAMES Gilliom Harris

JAMES Gilliom Harris star-alt star-alt star-alt star-alt star-alt Verified customer

"As for grooming, she is beautiful and you did a fantastic job. The only reason I did not give you a five is because she was there eight hours. Not good for a service dog."

a year ago

Sue Sanford star-alt star-alt star-alt star-alt star-alt Verified customer

"Technical Assistance and doctor was very good and answered my questions. I am concerned though that it is not being recorded on Django's records that he has bad reactions to the yearly rabies and other shots. Also after the shots and then being sedated yesterday, he had a bad time. He would get anxious and walk around and was whining. He then slept until ab..." Read more

a year ago

Dietmar Voss star-alt star-alt star-alt star-alt star-alt Verified customer

"Very clean with good smell and Charlie obviously didn’t suffer"

a year ago

Carol Garrow star-alt star-alt star-alt star-alt star-alt Verified customer

"Monday was very pleased with Dr Trinh. She was knowledgeable, very through and kind. Your technician was also very good and the staff but when I walked out and paid $395.22. I was beyond shock!!! I realize it was my fault for not asking questions about Max's thyroid condition...but I didn't. My goddaughter Monica Tatroe was unable to accompany me and troubl..." Read more

a year ago

Juliana Thomas star-alt star-alt star-alt star-alt star-alt Verified customer

"Always great care. Was not expecting such a huge bill, however."

a year ago

Melissa Williamson star-alt star-alt star-alt star-alt star-alt Verified customer

"The vet tech was super patient with my hyper dog and the vet was kind as well. Waiting time to see vet is only reason 4 stars."

a year ago

Terri Gilam star-alt star-alt star-alt star-alt star-alt Verified customer

"The best team ever! So grateful to have them as our vet!!!"

a year ago

Ambreen Madadali star-alt star-alt star-alt star-alt star-alt Verified customer

"Great service and koti the groomer she is awesome!! Thank you"

a year ago

Ronald Lehr star-alt star-alt star-alt star-alt star-alt Verified customer

"I found all of the team attentive and caring. Dr. Pearse impresses me with her attention to detail and remembering my pets particular issues."

a year ago

Review photo 1
star-alt
star-alt
star-alt
star-alt
star-alt

Debra Brenner

"I appreciated the care Lacey received. I did think I was coming in just for a vet tech appt to recheck her ears and it turned into a dr. visit. It took longer than expected and it did cost more money. I am glad they were thorough and made sure her ear infection was gone."

a year ago

Regina Walker star-alt star-alt star-alt star-alt star-alt Verified customer

"Groomers are the best!!"

a year ago

Review photo 1
star-alt
star-alt
star-alt
star-alt
star-alt

cheryl wade

"great service and attentive and capable staff but you are way too busy as I know you are understaffed Hoping that will get better along the way Good work!!"

a year ago

Jean S Michalove

Jean S Michalove star-alt star-alt star-alt star-alt star-alt Verified customer

"Even though the office is going through major construction which made our appt less than ideal, the staff was still very professional and kind, and all of my questions were answered. The veterinarian called me back to give me a full report for out cat's annual check up."

a year ago

Ashley Smith

Ashley Smith star-alt star-alt star-alt star-alt star-alt Verified customer

"Miles had a great bath & nail trim. We love Town & Country"

a year ago

Susan Breheny star-alt star-alt star-alt star-alt star-alt Verified customer

"I understand that renovations are taking place, however, wait times are just as long as before renovations began. My appointment was at noon and I waited in the exam room for 30 minutes before seeing Dr. Pearce. I thought 90 minutes was a bit long to be there for an annual senior pet exam and scheduled vaccinations. Other than a long wait , everything els..." Read more

a year ago

Beverly Harris Morgan star-alt star-alt star-alt star-alt star-alt Verified customer

"I liked how soft her fur is after her bath"

2 years ago

Cathy Donley

Cathy Donley star-alt star-alt star-alt star-alt star-alt Verified customer

"The grooming service for my dog was great. He smelled good and had a festive bandana on when I picked him up. Tail was waggin'!"

2 years ago

Dietmar Voss star-alt star-alt star-alt star-alt star-alt Verified customer

"It was Charlie‘s first time boarding with Town and Country. We picked him up in good condition, mood and well bathed. Thank you!"

2 years ago

Vickie Veasey star-alt star-alt star-alt star-alt star-alt Verified customer

"I always love the staff at Town & Country especially Tara..I was a little disappointed in lulu's grooming as far her hair being cute in a teddy bear face which is a round face which is what I requested and stressed at check-in but, this was clearly not done. It was definitely put on the paperwork to do so.The rest of her body was cut fine."

2 years ago

Susan Oglesby star-alt star-alt star-alt star-alt star-alt Verified customer

"Keeps getting more expensive BUT Dr Good takes the time to talk to us and ask about the pet."

2 years ago

Claudette m. Smith

Claudette m. Smith star-alt star-alt star-alt star-alt star-alt Verified customer

"They provide excellent service for my fur baby Charlie bear.."

2 years ago