Visual Edge IT - Wichita Falls Reviews & Testimonials

4.9 (388)

Reviews: 388


5
95%
4
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100% of customers would recommend Visual Edge IT - Wichita Falls

Marla Milstead

Marla Milstead star-alt star-alt star-alt star-alt star-alt

"Our office recently upgraded our printer/copier/fax/scanner. Robbie Dunford was the technician that came out. He was very personable and professional. He made sure that all of our computers linked to it, everything functioned properly and we were all trained to use it before he left. Outstanding job!"

4 years ago

Google review

Angela Hostettler

Angela Hostettler star-alt star-alt star-alt star-alt star-alt

"Dianna Deason is a joy to work with. She went above and beyond in every detail of switching our services over to Technocom. I highly recommend working with Dianna and Technocom."

4 years ago

Google review

Walter Henry Penilla

Walter Henry Penilla star-alt star-alt star-alt star-alt star-alt

"Thank you Dianna Deason and the Technocom team team. Printer and service have been great so far!"

4 years ago

Google review

SherryAnn

SherryAnn star-alt star-alt star-alt star-alt star-alt

"We spoke with Dianna Deason who helped us select the right upgraded model for our needs. Her knowledge and friendliness is appreciated. After a quick turn around time, the unit was installed today. The technician, Robbie Dunfurd, is a true professional. He is friendly, patient and knowledgeable and went the extra mile to make sure our special requests for..." Read more

4 years ago

Google review

Adrienne Cherry

Adrienne Cherry star-alt star-alt star-alt star-alt star-alt

"Babette Martin is the trainer that came out to our office. She was very professional, very helpful and so sweet. She had an answer to every question I had up until this point of using the Xerox. She also taught me a lot of the features and functions that the machine can utilize. She demonstrated how to perform maintenance and how to edit all the features. I..." Read more

4 years ago

Google review

Ed Tompkins

Ed Tompkins star-alt star-alt star-alt star-alt star-alt

"Thank you to Babbette for training us in printing booklets that have a front and back cover AND also folded and stapled. She left us with great instructions on how to do this on a regular basis for our church bulletin."

4 years ago

Google review

Stephanie Bauer

Stephanie Bauer star-alt star-alt star-alt star-alt star-alt

"Babette was most helpful today to achieve a tricky bulletin formatting on our Xerox with a pre-printed cover sheet. And to really impress we needed it folded & stapled. Brilliant achievement! Yeah!"

4 years ago

Google review

Ken Eppley

Ken Eppley star-alt star-alt star-alt star-alt star-alt

"Thanks Doug Murphy...a wealth of knowledge and we can scan to Sharepoint!"

4 years ago

Google review

Chantail Garrison

Chantail Garrison star-alt star-alt star-alt star-alt star-alt

"I had the pleasure of working with Babette a couple of times and every time was a pleasure. She had patience and took her time to answer all of all questions. Babette was very knowledgeable and confident. She is definitely an asset to Technocom."

4 years ago

Google review

Bonnie O'Rourke

Bonnie O'Rourke star-alt star-alt star-alt star-alt star-alt

"We have been doing business with Technocom for almost 20 years and they have been very good to us. Our sales rep, Tracey Phillips, always keeps us happy. She is very knowledgeable about all the equipment and pricing, and works hard to make sure our copying/printing needs are met, while keeping the prices always within our budget, and many times even lower! I..." Read more

4 years ago

Google review

Dennis Bellucci

Dennis Bellucci star-alt star-alt star-alt star-alt star-alt

"Very helpful"

4 years ago

Google review

Alexis Louis

Alexis Louis star-alt star-alt star-alt star-alt star-alt

"Big thanks to Babette for her training. We appreciate you for coming out to our office to educate us on our new printer."

4 years ago

Google review

Roberto Sosa

Roberto Sosa star-alt star-alt star-alt star-alt star-alt

"Excellent staff"

4 years ago

Google review

Kendall Nance

Kendall Nance star-alt star-alt star-alt star-alt star-alt

"I would like to take the time and thank Doug Murphy for being so amazing for our company. His customer service skills are beyond perfect, and he made our transition to papercut nothing but perfect. We love working with him and are beyond grateful you assigned him to our company. Thank you so much!"

4 years ago

Google review

Jimmy Weaver

Jimmy Weaver star-alt star-alt star-alt star-alt star-alt

"I've been with them for years. They have always been friendly, helpful & responsive. Superb company."

4 years ago

Google review

LivingWayNC

LivingWayNC star-alt star-alt star-alt star-alt star-alt

"Last week our Kyocera copier had an issue with a broken plastic clip affecting the operation of the paper tray. A call was made to Technocom, requesting a service call to repair the copier. On the same day as the call, Greg Walters came and diagnosed the broken part and communicated his availability to return and install the new part. He returned with the p..." Read more

4 years ago

Google review

William Elam

William Elam star-alt star-alt star-alt star-alt star-alt

"We've been with Technocom for many years, and they have always provided us with great technology solutions, quality service and quick response times. Our sales rep has been Chris Caggiano (aka Shorty) the whole time and we couldn't be more pleased with his responsiveness, positive attitude, and great sense of humor."

4 years ago

Google review

Russell Newton

Russell Newton star-alt star-alt star-alt star-alt star-alt

"Chris is great to work with - very responsive and always helpful. Definitely recommend."

4 years ago

Google review

FSP Charlotte

FSP Charlotte star-alt star-alt star-alt star-alt star-alt

"Babette did a wonderful job training our team and also her follow up was wonderful! Thank you for all of your support!"

4 years ago

Google review

Trish Hazel

Trish Hazel star-alt star-alt star-alt star-alt star-alt

"Gregg Walters has been our service tech for almost 5 years now. He has been prompt to reply and quick to arrive for service. He has always been professional and happy to help us in any way. I give him 5 out of 5 stars!"

4 years ago

Google review

Sally Sacco

Sally Sacco star-alt star-alt star-alt star-alt star-alt

"We have been working with Christopher Caggiano for several years now, and he is always very helpful and knows our business. He helps us find the best ways to save money, but still do what we need to do. Highly recommend!"

4 years ago

Google review

Sheila Weiss

Sheila Weiss star-alt star-alt star-alt star-alt star-alt

"We enjoyed the museum visit and they exhibitions. The building is a beautiful stage for modern art."

4 years ago

Google review

Chris Winans

Chris Winans star-alt star-alt star-alt star-alt star-alt

"American has provided our copier and related service for years. They are consistently excellent all around. Fast, courteous, fairly priced, and attentive to our needs. Highly recommended."

4 years ago

Google review

Dana Overcash

Dana Overcash star-alt star-alt star-alt star-alt star-alt

"Our technician Robbie, is absolutely awesome! He has been serving our business for a number of years now and he is always so friendly, listens to our concerns and takes care of what we need to make our office and business more efficient. He is always friendly and professional. We are always appreciative in all that he does for us. I also cannot say enough ab..." Read more

4 years ago

Google review

Amy Pramer

Amy Pramer star-alt star-alt star-alt star-alt star-alt

"Great product, great prices, great service. Highly recommend."

4 years ago

Google review