WaxAxe Reviews & Testimonials

5 (229)

Reviews: 229


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100% of customers would recommend WaxAxe

  Showing 5 star reviews only  

Rebecca K

Rebecca K star-alt star-alt star-alt star-alt star-alt

"I was so pleased to get a prompt appointment with Jaine after nearly two weeks of having a blocked ear. I arrived at my appointment slightly early, but Jaine was happy to get started as soon as I arrived. Jaine was friendly and professional throughout my appointment. She involved me in all stages so I knew what to expect which helped me feel at ease. Most im..." Read more

4 years ago

Google review

Ethan F

Ethan F star-alt star-alt star-alt star-alt star-alt

"I was a little nervous, but there was nothing to be worried about in the end. Jaine was very organised and let us in immediately, making sure we all felt covid secure. I went thinking I was deaf in one ear with a relatively clear other ear. I was very wrong. Though I was deaf in one ear, the other was also pretty bad and after the process I immediately could..." Read more

4 years ago

Google review

Ash Birmingham

Ash Birmingham star-alt star-alt star-alt star-alt star-alt

"After having blocked ears for 2+ weeks which completely effected my hearing and caused a lot of discomfort. My local GP was unable to do anything about it and I was mislead to go and wait at a walk in clinic for 4 hours to only be told they can’t do anything to treat my ears. Thankfully I came across Jaine on Waxaxe & Hearing Ltd and was able to have an appo..." Read more

4 years ago

Google review

Phoebe Evans

Phoebe Evans star-alt star-alt star-alt star-alt star-alt

"Very grateful to Jaine for sorting out my hearing. She was incredibly caring and friendly and offers a very professional service. Would highly recommend!"

4 years ago

Google review

SK P

SK P star-alt star-alt star-alt star-alt star-alt

"Jaine is absolutely fantastic! After using Jaine for micro suction on my ears and it being completed so professionally, I took my teenage son to her as he was suffering with hearing loss. After some micro suction she suggested we speak to the GP as she felt he may have an infection and the photos of his ear canal were emailed to me. Treatment was needed and..." Read more

4 years ago

Google review

Miss Lawrence

Miss Lawrence star-alt star-alt star-alt star-alt star-alt

"Friendly service, excellent care, and wonderful attention to detail. I was booked in for the same day I called without any hassle, was seen quickly on arrival, and Jaine was kind, professional, and thorough, explaining the procedure at every step. Would highly recommend!"

4 years ago

Google review

Matt Reed

Matt Reed star-alt star-alt star-alt star-alt star-alt

"Abit nervous before going in but once i entered, all the great customer service and proffesionalism done the job! Can finally hear properly 😁"

4 years ago

Google review

Lyn Brewster

Lyn Brewster star-alt star-alt star-alt star-alt star-alt

"Today I had an appointment with Jaine for my first micro suction ear wax removal on both ears. I was feeling a little apprehensive as I had only ever had my ears syringed before for removal of ear wax. I need not have worried as Jaine gives a very professional and efficient service, with a full explanation of the procedure along the way. I walked away a very..." Read more

4 years ago

Google review

M8X TV

M8X TV star-alt star-alt star-alt star-alt star-alt

"Absolutely brilliant. Needed my ear wax removed before going on holiday as I was completely deaf in one ear. Jane booked me in within 24 hours of messaging and the procedure was harmless and fantastic! Thank you."

4 years ago

Google review

Jamie Macdonald

Jamie Macdonald star-alt star-alt star-alt star-alt star-alt

"Highly recommended! I have my hearing back thanks to Jane. Talked me through what was going to happen and it was great to see things through the camera."

4 years ago

Google review

Sean Connolly

Sean Connolly star-alt star-alt star-alt star-alt star-alt

"I went to Jaine today, what an absolute mega service I was partially deaf in my right ear!! And she had the camera down my gammy hear lol how bad it was, 🤮and under half an hour it was sorted!! Very professional service. And would highly recommend 👌🏾"

4 years ago

Google review

James Stagg

James Stagg star-alt star-alt star-alt star-alt star-alt

"Jane cleared a blockage that I suspected i'd had for some time. With her equipment and background she was able to discover and quickly remove part of a silicone earplug that previous doctor visits had failed to do. I now have full hearing back in that ear after 7 years! Im very grateful."

4 years ago

Google review

Phillip Wright

Phillip Wright star-alt star-alt star-alt star-alt star-alt

"I couldn't recommend Jaine more highly!! She provided a professional and friendly service, unblocking both ears after a month of not being able to hear. She has superb processes and wore full PPE to ensure a safe environment during the coronavirus. Excellent service, I wouldn't hesitate to use again!!"

4 years ago

Google review

Emily Goodwin

Emily Goodwin star-alt star-alt star-alt star-alt star-alt

"Amazing experience! Jaine was so professional and talked me through everything. She was so helpful and got me booked in for an appointment the same week and has got my hearing better than ever before! I can't recommended her highly enough, I felt completely at ease and even with the covid 19 precautions everything ran so smoothly. Thank you for getting my he..." Read more

5 years ago

Google review

Will

Will star-alt star-alt star-alt star-alt star-alt

"I have been struggling with my hearing for a long time now and it’s really affected my day to day life. I booked an appointment with Jaine to have the ear wax removed from both of my ears, first session was unsuccessful as the wax was too hard and stubborn to come out so we made a second appointment the following week. With some great advice to use Bicarbona..." Read more

5 years ago

Google review

Jett Leonard

Jett Leonard star-alt star-alt star-alt star-alt star-alt

"Incredible experience. I am 18 and my ear has been blocked on and off for 18 months. Spotlessly clean. Would recommend to anyone."

5 years ago

Google review

Steven Morton

Steven Morton star-alt star-alt star-alt star-alt star-alt

"I was recommended Janie from a friend who had been very impressed by her service. When I called to arrange an appointment I was too very impressed. From giving exact directions, where to park and how to find her to a detailed explanation of how the process would work, whilst remaining safe from covid19. Upon arrival she was very vigilant and made sure I wore..." Read more

5 years ago

Google review

Kirsty Wright

Kirsty Wright star-alt star-alt star-alt star-alt star-alt

"My mother in law saw Jane today after calling and managing to get an appointment within the hour, she has asked me to leave a review saying she is over the moon she can hear and how lovely Jane is. She would highly recommend this service."

5 years ago

Google review

Lydia Martin

Lydia Martin star-alt star-alt star-alt star-alt star-alt

"Really helpful. Showed me my ear on the screen and explained exactly what was going on."

5 years ago

Google review

Andy Dargon

Andy Dargon star-alt star-alt star-alt star-alt star-alt

"The first appointment with Jaine was a really great experience. She was very knowledgeable and professional and both my ears had the wax removed in minutes. The process started with an inspection to view the build up of wax. When it started it didn't hurt at all and now my hearing has hugely improved. I would recommend the service to anyone who is worried by..." Read more

5 years ago

Google review

Jim Hordell

Jim Hordell star-alt star-alt star-alt star-alt star-alt

"After visiting the doctor and finding out the NHS no longer offer ear syringing I was told about Micro-suction. After a quick google and a phone call to Jaine I booked my appointment and got the wax removed from my ears. My hearing has never been so good! I would throughout recommend Waxaxe and have already passed on Jaine's details to my co workers and fam..." Read more

5 years ago

Google review

Jamie T

Jamie T star-alt star-alt star-alt star-alt star-alt

"WaxAxe was recommended by another treatment centre who could not offer an appointment, and I have to say I'm very pleased that WaxAxe were available to help. Jaine was able to offer an appointment at very short notice which was great, and my visit was pleasant and professional throughout. Jaine took the time to explain the process, resolve the issue quickly..." Read more

5 years ago

Google review

Josephine Williams

Josephine Williams star-alt star-alt star-alt star-alt star-alt

"Has both ears blocked and Jaine provided a wonderful and effective service. Would thoroughly recommend."

5 years ago

Google review

j l

j l star-alt star-alt star-alt star-alt star-alt

"I had a blocked ear which was very discomforting and I could not get a micro suction appointment at my local hearing practice, due to a 3 week wait time. I found Wax Axe (Jaine) on Google and was arranged an appointment very quickly. Jaine was very professional, friendly and understanding in relation to my impacted ear wax. She examined my ears and showed me..." Read more

5 years ago

Google review

Andrea Dowes

Andrea Dowes star-alt star-alt star-alt star-alt star-alt

"Jaine was very lovely and professional. She explained what was going to happen very clearly and you could even see the problem on the screen. Even though I was told I needed both ears done Jaine showed me that my problem was only in one ear saving me the cost of having both ears done. I would definitely recommend her."

5 years ago

Google review