PSS International Removals Reviews & Testimonials

4.6 (2,364)

Reviews: 2,364


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

Ann Smyth star-alt star-alt star-alt star-alt star-alt

"The team turned up at the time they said they would; the 3 men were courteous and hard working; they did a really impressive job carefully wrapping furniture for international transit; the job was completed remarkably quickly & cheerfully Highly recommend"

2 months ago

Keiron star-alt star-alt star-alt star-alt star-alt

"We booked 620 cubic feet and including packing and unpacking with PSS was just under 4K. We ended up with 570 cubic feet and they refunded us the difference. We obviously shopped around and did get a couple of slightly cheaper prices, but PSS were amazing, so we went with them, purely on their service and a trust basis. Our assigned Move Manager (Helen) is i..." Read more

2 months ago

Jo star-alt star-alt star-alt star-alt star-alt

"First class service from initial contact through to uplift. We found all staff to be professional and helpful. Would definitely recommend."

2 months ago

Chenille Crowe star-alt star-alt star-alt star-alt star-alt

"The 3 men who came to collect our stuff for shipping to the US were very friendly and packed everything professionally and quickly."

2 months ago

A G

A G star-alt star-alt star-alt star-alt star-alt

"So far my experience of PSS has been brilliant. From the initial booking all through to the team that came and packed up the flat. Exceptional and extremely helpful. "

2 months ago

Peter star-alt star-alt star-alt star-alt star-alt

"Excellent personal service "

2 months ago

NATALIE star-alt star-alt star-alt star-alt star-alt

"Great company and efficient! It was a good cost and everything was taken care of for me from boxes to pick up! Will use again."

2 months ago

Shiraz star-alt star-alt star-alt star-alt star-alt

"Delivery was delayed a month after it arrived in country. There was a lot of communication about when the delivery would be in country, but once it was in country another month of delay was introduced (additional 50% delay) Be careful of timelines provided regarding the shipping, they should include the complete delivery timeline. "

3 months ago

Jill star-alt star-alt star-alt star-alt star-alt

"The customer service as we arranged shipment was awesome, 10/10. Sadly though, our shipments arrived totally bashed, broken and with the contents spilling out. They had to be taped up by the delivery service prior to us receiving them. Contents were broken. I have more items to ship from the UK to the US but would not use this service again. The response I r..." Read more

3 months ago

Hector star-alt star-alt star-alt star-alt star-alt

"Rapid and efficient"

3 months ago

Kerry star-alt star-alt star-alt star-alt star-alt

"Very helpful service, explaining how the process worked. So far, they have kept me posted of progress in a very timely way. "

3 months ago

Lynne star-alt star-alt star-alt star-alt star-alt

"Questions answered during the process."

3 months ago

Tony Robert Shaw

Tony Robert Shaw star-alt star-alt star-alt star-alt star-alt

"Amazing service straight from the home survey to collection. The guys that did the packing were great very efficient and took great care when packing. Also our moving manager has been greet with yodating us. Next stop australia. "

3 months ago

IAN MACDOUGALL star-alt star-alt star-alt star-alt star-alt

"Great help and advice on custom and other forms, advice on packing. Prompt distribution of forms Clear communication of packing date and subsequent on time arrival of packers who were on great form on a Monday morning! "

3 months ago

Carol Thompson

Carol Thompson star-alt star-alt star-alt star-alt star-alt

"Very patient and professional staff who put up with 2 females asking probably more than the average number of questions regularly. Speedy service on collection of packages once requested. "

3 months ago

Mark Hill star-alt star-alt star-alt star-alt star-alt

"Steve was great. On time, very good personality and knew his onions. Excellent service."

3 months ago

Andrew Wright star-alt star-alt star-alt star-alt star-alt

"Great service and all our stuff was delivered without a hitch from Australia to the UK! Thanks especially to the team that helped assemble our furniture which made the day much easier. 100% recommended."

3 months ago

Andy Townsley star-alt star-alt star-alt star-alt star-alt

"Sadly we looked at the reviews and thought PSS was the company to use, goods were collected end of January and fully paid for on the day to be sent to Perth, Western Australia, we were told 8-10 weeks to arrive then a week or two to clear customs but sadly today goods are still sat in a London warehouse waiting to be shipped, we were then told our goods will..." Read more

3 months ago

Josh star-alt star-alt star-alt star-alt star-alt

"Firstly the PSS agents are awful at replying. I had to chase them over and over to get my stuff picked up which I'd already paid for. Then when they picked it up, they kept sending me emails saying my shipment was on hold because I hadn't paid. I had, and told them this multiple times before they finally said sorry our mistake, and sent my goods. Then while..." Read more

3 months ago

Dav Mather

Dav Mather star-alt star-alt star-alt star-alt star-alt

"I recently had the opportunity to engage with the team at PSS, and I must say, my experience was nothing short of fantastic. From the outset, it was evident that this is a team where every individual doesn't just work alongside each other but in true harmony. The synchronicity within the team is palpable, making interactions smooth and projects seamless. Wh..." Read more

3 months ago

susan sun

susan sun star-alt star-alt star-alt star-alt star-alt

"the delivers are professional and on time."

3 months ago

Emma star-alt star-alt star-alt star-alt star-alt

"Smooth packing and loading process. The team that arrived were helpful and polite and worked hard to get everything done. No complaint's! Can’t say much more as our container has just left but hopefully the rest of the process will be just as easy. "

3 months ago

Michael Thomson

Michael Thomson star-alt star-alt star-alt star-alt star-alt

"The service from the 1st contact has been excellent. Fast and helpful response at every stage. Good staff to deal with and obviously work well as a team happily covering if any individual is unavailable. Will recommend to anybody who has friends or family abroad. "

3 months ago

Janet Buxton star-alt star-alt star-alt star-alt star-alt

"Athough it took longer than anticipated, our goods arrived still well packaged and safe, considering they have traveled halfway around the world and in unstable political time. Very please with the service provided."

3 months ago

Deborah Marshall star-alt star-alt star-alt star-alt star-alt

"Excellent service would highly recommend PSS to everyone. From my very first call to Rhys to the packers at my home and the people who unloaded at my home in Italy a first class service at a value for money service 10/10"

3 months ago