Yelp 
Google 
Kemi S.
Aptos, CA
Zijian Wang
"The bed I purchased here had a slat broken. I contacted the customer service multiple times, sending in photos, order details and they said they were going to check if they could find one. Then no response since. My follow-ups were ignored. Updated. They called and were willing to fix what they did wrong. Although the manufacturer didn't have the original s..." Read more
4 years ago
Google review
Mary T.
Sunnyvale, CA
"*changing from 1 to 3 stars because Steven L. apologized via reply to my review, and I'd like to give them the benefit of the doubt. This is my only interaction with them, so take it with a grain of salt. My mom, sister and I dropped by What A Room last weekend before heading over to Living Spaces to see if we could find comparable pieces there. We..." Read more
6 years ago
Mary T.
Sunnyvale, CA
"*changing from 1 to 3 stars because Steven L. apologized via reply to my review, and I'd like to give them the benefit of the doubt. This is my only interaction with them, so take it with a grain of salt. My mom, sister and I dropped by What A Room last weekend before heading over to Living Spaces to see if we could find comparable pieces there. We try to..." Read more
6 years ago
nilesh shinde
"Expensive and not very friendly"
7 years ago
Google review
JiaRong L.
Redwood City, CA
"Though some of my furniture was delayed, Daniel the owner was able to reach out and offer some compensation. I also believe he is trying his best to help solve on the dining tables replacement. Give a 3 now. If he can fulfill all my needs and deliver the dining table ASAP. I will give him a better score"
7 years ago
Ashish B.
Tracy, CA
"Hi all, Update : we did received the fixed love seat( we are satisfied with the fixes) , also understood that Danial was under family emergency and hence the communication delays etc happened. Thanks Ashish"
7 years ago
Srikki C.
San Jose, CA
"Recently placed an order for a sectional sofa and ottoman. The purchase experience was good. Daniel went over the many available options to finalize the design and other specifications we needed. The product quality also seems good (we will only know for sure after a few months or years of use i would think). However their efficiency, delivery logistics an..." Read more
7 years ago
Oleksiy B.
Santa Clara, CA
"Our experience started off great but ended somewhat bad. We visited this store to purchase a custom-made sectional and explicitly asked for a seat height of no less than 20-21in and bright/medium-colored legs. The lady in the store (btw, she was very helpful) suggested that we go with 5-inch sofa legs. Sure, we said, as long as the leg color is not dark. The..." Read more
8 years ago
Andrew H.
San Jose, CA
"Pretty sure I need to call the police at this point. On August 2nd, my wife paid almost $2k for a couch, and was told that it would be delivered the wknd of 8/13-8/14. When we called on 8/13 to ask what time it would be delivered, they told us it had been delayed and would not be delivered on time. No problem, totally understand, but a phone call would have..." Read more
8 years ago
Shawn W.
Sunnyvale, CA
"Update: I went back the following day and the service was outstanding!
Update #2: went to wash the covers of the pillows... that's not happening.
Really disappointed. Left work early and drove down from San Francisco so I could buy a couch but I'm standing outside the door at 6:24pm that shows they're open until 7pm..."
8 years ago
hanna l.
Fremont, CA
"My friend referred What A Room! and after reading all the glowing yelp reviews I decided to check out their couches. I met Daniel and he was neither pushy nor super helpful. He'd only approach me if I asked him questions but otherwise just stayed at his desk. I can appreciate not being followed around but at the same time it would have been nice to feel that..." Read more
10 years ago
"Nice showroom with some beautiful pieces. Not to my level of taste which tends towards Italian contemporary."
3 years ago